"Great hotel but a bit pricey.bedrooms lovely .sheets towels and bathroom very clean.bed base was stained around the sides.but over all I would stay ag ... " More

By a verified traveller on Mon 12 Feb 2018

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Hotel Description

Our customers tell us they enjoy Holiday Inn Birmingham City Centre's central location. During your stay, you're just a quick walk from The Arcadian. Free WiFi in public areas, a restaurant and a bar are available. This 3-star hotel has 261 rooms over 11 floors. Enjoy your stay with amenities like free WiFi and a flat-screen TV in each room.

  • Air-conditioned rooms with 24-hour room service, flat-screen TVs and fridges
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • English breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include free newspapers in the lobby, a front-desk safe and meeting rooms
  • Guests like the bar and restaurant
  • Steps from The Alexandra and Chinese Quarter
  • Pets welcome for a fee

Room, 2 Single Beds, Non Smoking

Bed Count 2 Single Beds Maximum Occupancy 2 Max
£80 per night

Deluxe Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premier Room, 1 Double Bed, Non Smoking

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Superior Room, 1 Double Bed, Non Smoking

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Room, 1 Double Bed, Non Smoking

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Junior Suite, Non Smoking

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Holiday Inn Birmingham City Centre ratings based on 17 verified reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Holiday Inn Birmingham City Centre

Everyone (4) Business (2) Couples (1) Family (4) Friends (3) Other (2)
5 out of 5

Posted by on 17 Dec 2018

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Comment from Hotel Management

18 Dec 2018 by Laura

Dear Guest, Thank you for your 5 out of 5 review, we hope to see you again soon. Kind Regards Laura Guest Relations Manager

4 out of 5
Nice hotel, great location for shopping, eating out and next to the station. A neg would be noisey road and loud music at one point, which woke me up.

Posted by , from Southport on 4 Nov 2018

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Comment from Hotel Management

6 Nov 2018 by Guest Relations Manager

Dear Lesley Thank you for taking the time to review your recent stay. I am pleased to hear the hotel and its location met your expectations. I am sorry you were disturbed by outside noise, we do our best to allocate quiet rooms when they are free. I hope to welcome you back to the hotel in the near future. Kind Regards Laura Guest Relations Manager

4 out of 5

Rooms

Great hotel but a bit pricey.bedrooms lovely .sheets towels and bathroom very clean.bed base was stained around the sides.but over all I would stay again

Posted by , from birmingham uk on 12 Feb 2018

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Comment from Hotel Management

13 Feb 2018 by Sue

Dear Bernie, Thank you for taking the time to write a review following your recent stay with us. I am happy to hear that you enjoyed your stay and would use us again. However I would like to apologise for the cleanliness of the bed base, I have passed your comments on to the housekeeping manager to look in to. We hope to see you again soon. Kind Regards Sue Guest Relations Manager

4 out of 5

lovely hotel but cold room

Pros: modern
Cons: staff attentiveness
Location: Birmingham City Centre right by Birmingham new st station
Barely slept and froze the first night I stayed due to heater/aircon not working properly. I called reception to advise and they sent up a small heater but due to size of room this didn't do anything. had to chase them to get maintenance to look into the issue, no follow up I had to chase again. Other than than was a pleasant stay.

Posted by on 24 Nov 2016

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Comment from Hotel Management

21 Dec 2016 by Joanna

Dear Guest, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Joanna Marketing Executive

1 out of 5

Bad trip

Very bad experience.some dodgy people's was there and they tried to come at my room and they were drunk.i told the staff about incident.but they said only sorry

Posted by on 1 Apr 2016

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4 out of 5

Great overnight stay

Located right in the city centre and just a few feet from Birmingham New Street Station. Very comfortable room, great service and the staff were amazing.

Posted by on 4 Feb 2016

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4 out of 5

Convenient and restful

From the friendly staff at reception to all the rest of the staff, the whole experience was most pleasant. We were delighted with the services offered and would recommend the hotel again.

Posted by on 10 Nov 2015

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4 out of 5

Great location.

Hotel had a quick check in. Room was in very clean condition. Bed was comfy. Breakfast was excellent.

Posted by on 14 Jul 2015

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4 out of 5

Brilliant shopping trip

Arrived at hotel for a weekend stay, easy to find and only 8 minute walk from the train station. Bedroom was very nice, comfortable and clean, breakfast was lovely there was enough variety to cater for everyone and even fresh orange juice, I requested porridge and it was the best I have tasted. I would recommend a stay here, it was good value for money and very central for the shops. I would stay again.

Posted by on 28 Apr 2015

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4 out of 5

Overnight stay to watch gig in O2 Academy

Excellent location for O2 academy literally 5 mins walk also located close to restraunts and pubs.Breakfast was excellent and was served until 11:00.Checkout wasn't until 12:00 so allowed time for a lie in if needed

Posted by on 13 Mar 2014

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About the Holiday Inn Birmingham City Centre

Location Smallbrook, Birmingham, England B5 4EW

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. The business-friendly Holiday Inn Birmingham City Centre also features multilingual staff, complimentary newspapers in the lobby, and dry cleaning/laundry services. Parking is available for a fee. Smoking is allowed in designated areas at this 3-star Birmingham hotel.

  • 261 guestrooms or units
  • 11 levels
  • Dining venue
  • Bar or lounge
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Newspapers in lobby (free)
  • ATM
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Free WiFi
  • Fridge

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Birmingham (BHX) (15.6 km / 9.7 mi)
  • Train station: Birmingham New Street Station (0.2 km / 0.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Holiday Inn Birmingham City Centre offers 261 forms of air-conditioned accommodation with minibars and laptop-compatible safes. A pillow menu is available. Flat-screen televisions come with satellite channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and a hairdryer. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Fridge
  • Electric kettle
  • Pillow options
  • Shower and tub combination
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy English breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:30 AM to 11:00 AM.

Holiday Inn Birmingham City Centre has a restaurant on site.

24-hour room service is available.

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is 18

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • Pets: GBP 20.00 per pet, per night

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.

  • No rollaway/extra beds available
  • No cots (infant beds) available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between GBP 8.50 and GBP 15.95 per person (approximately)
  • Self-parking fee: GBP 20.00 per day
  • Pet fee: GBP 20.00 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Birmingham City Centre Hotel
  • Holiday Inn Birmingham City Centre
  • Birmingham Holiday Inn
  • Holiday Inn Birmingham
  • Holiday Inn City Centre Hotel Birmingham