17 Feb 2020 by Sue
Dear Jo, What a wonderful review, We hope to be able to welcome you back again soon.
6 Jan 2020 by Guest Relations Manager
Dear Guest, Thank you for taking the time to review about your stay with us. We strive to provide the best possible service and experience and it is always great to hear from our guests on how we are doing. I thank you for staying with us and look forward to seeing us again soon. Kind Regard's, Shannon
19 Dec 2019 by Holiday Inn Reservations
Thank you for your feedback!
17 Dec 2019 by Guest Relations Manager
Dear Guest, Thank you for your kind words. Its definitely a boost for us when we receive feedback such as this. We look forward to your return visit. Kind Regard's, Shannon
28 Oct 2019 by Guest Relations Manager
Dear Guest, Thank you for your rating. I am sorry to see your stay did not meet your expectations however I do hope we can welcome you back to make your next stay better. Kind Regard's, Shannon
19 Aug 2019 by Kind Regards Tamica - Guest Relations Manager.
Dear Anonymous, Thank you for your 5* review, I am very pleased that the hotel met your expectations during your visit. I look forward to seeing you again in the near future.
18 Dec 2018 by Laura
Dear Guest, Thank you for your 5 out of 5 review, we hope to see you again soon. Kind Regards Laura Guest Relations Manager
6 Nov 2018 by Guest Relations Manager
Dear Lesley Thank you for taking the time to review your recent stay. I am pleased to hear the hotel and its location met your expectations. I am sorry you were disturbed by outside noise, we do our best to allocate quiet rooms when they are free. I hope to welcome you back to the hotel in the near future. Kind Regards Laura Guest Relations Manager
13 Feb 2018 by Sue
Dear Bernie, Thank you for taking the time to write a review following your recent stay with us. I am happy to hear that you enjoyed your stay and would use us again. However I would like to apologise for the cleanliness of the bed base, I have passed your comments on to the housekeeping manager to look in to. We hope to see you again soon. Kind Regards Sue Guest Relations Manager
21 Dec 2016 by Joanna
Dear Guest, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Joanna Marketing Executive
There's a restaurant on site. You can enjoy a drink at the bar/lounge. You'll find a business centre on site. WiFi is free in public spaces. The business-friendly Holiday Inn Birmingham City Centre also features multilingual staff, complimentary newspapers in the lobby, and dry cleaning/laundry services. For a fee, parking is available. Smoking is allowed in designated areas at this 3-star Birmingham hotel.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge)
Holiday Inn Birmingham City Centre offers 261 forms of accommodation with minibars and laptop-compatible safes. A pillow menu is available. Flat-screen televisions come with satellite channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. This Birmingham hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy English breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:30 AM to 11:00 AM.
Holiday Inn Birmingham City Centre has a restaurant on site.
24-hour room service is available.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts credit cards and debit cards. Cash is not accepted.
For guests' safety, the property includes carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser. Contactless checkout is available. Individually wrapped food options are available for breakfast and lunch, and also through room service. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.