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"The room was quite small, but ok for 1 person. Reception customer service was amazing but the two guys in the restaurant on thursday evening were outs ... " More

By a verified traveller on Sat 15 Feb 2020

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Room, 2 Single Beds, Non Smoking

Bed Count 2 Single Beds Maximum Occupancy 2 Max
£44* Per night/room 8 Mar - 9 Mar

Deluxe Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premier Room, 1 Double Bed, Non Smoking

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Superior Room, 1 Double Bed, Non Smoking

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Room, 1 Double Bed, Non Smoking

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Junior Suite, Non Smoking

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Hotel Description

Holiday Inn Birmingham City Centre's good location gets good marks from our customers. During your stay, you're just a quick walk from Bullring Shopping Centre. Enjoy features like free WiFi in public areas, plus a restaurant and a bar. This 3-star hotel has 261 rooms over 11 floors. Each room includes amenities such as free WiFi and a flat-screen TV.

  • Air-conditioned rooms with 24-hour room service, flat-screen TVs and fridges
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • English breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include free newspapers in reception, a front-desk safe and a business centre
  • Guests speak favourably about the proximity to shopping and the beds
  • Steps from Chinese Quarter and 6 minutes on foot from Bullring Shopping Centre
  • Pets welcome for a fee

Holiday Inn Birmingham City Centre ratings based on 24 verified reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Holiday Inn Birmingham City Centre

Everyone (8) Couples (2) Business (2) Family (4) Friends (3) Other (2)
4 out of 5
The room was quite small, but ok for 1 person. Reception customer service was amazing but the two guys in the restaurant on thursday evening were outstanding, that was 5star service.

Posted by , from Uk on 15 Feb 2020

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Comment from Hotel Management

17 Feb 2020 by Sue

Dear Jo, What a wonderful review, We hope to be able to welcome you back again soon.

4 out of 5
Great location. Good value for money. Friendly staff.

Posted by on 5 Jan 2020

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Comment from Hotel Management

6 Jan 2020 by Guest Relations Manager

Dear Guest, Thank you for taking the time to review about your stay with us. We strive to provide the best possible service and experience and it is always great to hear from our guests on how we are doing. I thank you for staying with us and look forward to seeing us again soon. Kind Regard's, Shannon

3 out of 5

Posted by on 2 Dec 2019

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Comment from Hotel Management

19 Dec 2019 by Holiday Inn Reservations

Thank you for your feedback!

4 out of 5
Good value , good location. Close to town centre and railway stations.

Posted by on 23 Nov 2019

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Comment from Hotel Management

17 Dec 2019 by Guest Relations Manager

Dear Guest, Thank you for your kind words. Its definitely a boost for us when we receive feedback such as this. We look forward to your return visit. Kind Regard's, Shannon

3 out of 5

Posted by on 15 Sep 2019

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Comment from Hotel Management

28 Oct 2019 by Guest Relations Manager

Dear Guest, Thank you for your rating. I am sorry to see your stay did not meet your expectations however I do hope we can welcome you back to make your next stay better. Kind Regard's, Shannon

5 out of 5

Posted by on 17 Aug 2019

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Comment from Hotel Management

19 Aug 2019 by Kind Regards Tamica - Guest Relations Manager.

Dear Anonymous, Thank you for your 5* review, I am very pleased that the hotel met your expectations during your visit. I look forward to seeing you again in the near future.

5 out of 5

Posted by on 17 Dec 2018

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Comment from Hotel Management

18 Dec 2018 by Laura

Dear Guest, Thank you for your 5 out of 5 review, we hope to see you again soon. Kind Regards Laura Guest Relations Manager

4 out of 5
Nice hotel, great location for shopping, eating out and next to the station. A neg would be noisey road and loud music at one point, which woke me up.

Posted by , from Southport on 4 Nov 2018

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Comment from Hotel Management

6 Nov 2018 by Guest Relations Manager

Dear Lesley Thank you for taking the time to review your recent stay. I am pleased to hear the hotel and its location met your expectations. I am sorry you were disturbed by outside noise, we do our best to allocate quiet rooms when they are free. I hope to welcome you back to the hotel in the near future. Kind Regards Laura Guest Relations Manager

4 out of 5

Rooms

Great hotel but a bit pricey.bedrooms lovely .sheets towels and bathroom very clean.bed base was stained around the sides.but over all I would stay again

Posted by , from birmingham uk on 12 Feb 2018

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Comment from Hotel Management

13 Feb 2018 by Sue

Dear Bernie, Thank you for taking the time to write a review following your recent stay with us. I am happy to hear that you enjoyed your stay and would use us again. However I would like to apologise for the cleanliness of the bed base, I have passed your comments on to the housekeeping manager to look in to. We hope to see you again soon. Kind Regards Sue Guest Relations Manager

4 out of 5

lovely hotel but cold room

Pros: modern
Cons: staff attentiveness
Location: Birmingham City Centre right by Birmingham new st station
Barely slept and froze the first night I stayed due to heater/aircon not working properly. I called reception to advise and they sent up a small heater but due to size of room this didn't do anything. had to chase them to get maintenance to look into the issue, no follow up I had to chase again. Other than than was a pleasant stay.

Posted by on 24 Nov 2016

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Comment from Hotel Management

21 Dec 2016 by Joanna

Dear Guest, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Joanna Marketing Executive

About the Holiday Inn Birmingham City Centre

Location Smallbrook, Birmingham, England B5 4EW

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. You'll find a business centre on site. WiFi is free in public spaces. The business-friendly Holiday Inn Birmingham City Centre also features multilingual staff, complimentary newspapers in the lobby, and dry cleaning/laundry services. For a fee, parking is available. Smoking is allowed in designated areas at this 3-star Birmingham hotel.

  • 261 guestrooms or units
  • 11 levels
  • Dining venue
  • Bar or lounge
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Newspapers in lobby (free)
  • ATM
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Free WiFi
  • Fridge

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Birmingham (BHX) (15.7 km / 9.8 mi)
  • Train station: Birmingham New Street Station (0.2 km / 0.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Holiday Inn Birmingham City Centre offers 261 forms of air-conditioned accommodation with minibars and laptop-compatible safes. A pillow menu is available. Flat-screen televisions come with satellite channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. This Birmingham hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Fridge
  • Electric kettle
  • Pillow options
  • Shower and tub combination
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy English breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:30 AM to 11:00 AM.

Holiday Inn Birmingham City Centre has a restaurant on site.

24-hour room service is available.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible path of travel
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pets

  • Pets: GBP 20.00 per pet, per night

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Safety features at this property include a smoke detector and window guards.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. For guests' safety, the property includes a smoke detector and window guards in all accommodation.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Debit cards

Fees

 

  • A damage deposit of GBP 25.00 will be collected before check-in.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between GBP 8.50 and GBP 15.95 per person (approximately)
  • Self-parking fee: GBP 20.00 per day
  • Pet fee: GBP 20.00 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • BIRMINGHAM CITY CENTRE Holiday Inn
  • Holiday Inn BIRMINGHAM CITY CENTRE
  • Holiday Inn Hotel BIRMINGHAM CITY CENTRE
  • Holiday Inn Birmingham City Centre Hotel
  • Birmingham Holiday Inn
  • Holiday Inn Birmingham
  • Holiday Inn City Centre Hotel Birmingham
  • Birmingham City Birmingham
  • Holiday Inn Birmingham City Centre Hotel
  • Holiday Inn Birmingham City Centre Birmingham
  • Holiday Inn Birmingham City Centre Hotel Birmingham
url importing https://www.ebookers.com/Birmingham-Hotels-Holiday-Inn-Birmingham-City-Centre.h1772-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.