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4.1 out of 5

"The room was quite small, but ok for 1 person. Reception customer service was amazing but the two guys in the restaurant on thursday evening were outs ... " More

By a verified traveller on Sat 15 Feb 2020

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Standard Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max
£60* Per night/room 10 Jul - 11 Jul

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 Double Bed, Accessible

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Premium Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Premium Room, Multiple Beds

Bed Count 1 Twin Bed Maximum Occupancy 3 Max

Standard Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

Holiday Inn Birmingham City Centre, an IHG Hotel's great location gets high marks from our customers. During your stay, you're just a quick walk from Broad Street. Enjoy features like free WiFi in public areas, plus a restaurant and a bar.

  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • English breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include free newspapers in reception, a front-desk safe and a business centre
  • Guests have good things to say about the accommodation for the cleanliness and comfy beds
  • Within a 10-minute walk of Broad Street and Bullring Shopping Centre
  • Pets welcome for a fee

Holiday Inn Birmingham City Centre, an IHG Hotel ratings based on 12 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Holiday Inn Birmingham City Centre, an IHG Hotel

Everyone (7) Couples (2) Family (1)
4 out of 5
The room was quite small, but ok for 1 person. Reception customer service was amazing but the two guys in the restaurant on thursday evening were outstanding, that was 5star service.

Posted by , from Uk on 15 Feb 2020

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Comment from Hotel Management

17 Feb 2020 by Sue

Dear Jo, What a wonderful review, We hope to be able to welcome you back again soon.

4 out of 5
Great location. Good value for money. Friendly staff.

Posted by on 5 Jan 2020

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Comment from Hotel Management

6 Jan 2020 by Guest Relations Manager

Dear Guest, Thank you for taking the time to review about your stay with us. We strive to provide the best possible service and experience and it is always great to hear from our guests on how we are doing. I thank you for staying with us and look forward to seeing us again soon. Kind Regard's, Shannon

3 out of 5

Posted by on 2 Dec 2019

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Comment from Hotel Management

19 Dec 2019 by Holiday Inn Reservations

Thank you for your feedback!

4 out of 5
Good value , good location. Close to town centre and railway stations.

Posted by on 23 Nov 2019

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Comment from Hotel Management

17 Dec 2019 by Guest Relations Manager

Dear Guest, Thank you for your kind words. Its definitely a boost for us when we receive feedback such as this. We look forward to your return visit. Kind Regard's, Shannon

3 out of 5

Posted by on 15 Sep 2019

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Comment from Hotel Management

28 Oct 2019 by Guest Relations Manager

Dear Guest, Thank you for your rating. I am sorry to see your stay did not meet your expectations however I do hope we can welcome you back to make your next stay better. Kind Regard's, Shannon

5 out of 5

Posted by on 17 Aug 2019

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Comment from Hotel Management

19 Aug 2019 by Kind Regards Tamica - Guest Relations Manager.

Dear Anonymous, Thank you for your 5* review, I am very pleased that the hotel met your expectations during your visit. I look forward to seeing you again in the near future.

5 out of 5

Posted by on 17 Dec 2018

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Comment from Hotel Management

18 Dec 2018 by Laura

Dear Guest, Thank you for your 5 out of 5 review, we hope to see you again soon. Kind Regards Laura Guest Relations Manager

4 out of 5
Nice hotel, great location for shopping, eating out and next to the station. A neg would be noisey road and loud music at one point, which woke me up.

Posted by , from Southport on 4 Nov 2018

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Comment from Hotel Management

6 Nov 2018 by Guest Relations Manager

Dear Lesley Thank you for taking the time to review your recent stay. I am pleased to hear the hotel and its location met your expectations. I am sorry you were disturbed by outside noise, we do our best to allocate quiet rooms when they are free. I hope to welcome you back to the hotel in the near future. Kind Regards Laura Guest Relations Manager

4 out of 5

Rooms

Great hotel but a bit pricey.bedrooms lovely .sheets towels and bathroom very clean.bed base was stained around the sides.but over all I would stay again

Posted by , from birmingham uk on 12 Feb 2018

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Comment from Hotel Management

13 Feb 2018 by Sue

Dear Bernie, Thank you for taking the time to write a review following your recent stay with us. I am happy to hear that you enjoyed your stay and would use us again. However I would like to apologise for the cleanliness of the bed base, I have passed your comments on to the housekeeping manager to look in to. We hope to see you again soon. Kind Regards Sue Guest Relations Manager

4 out of 5
Excellente localisation (2minutes de la gare centrale)

Posted by on 3 Mar 2020

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Comment from Hotel Management

6 Mar 2020 by Guest Relations Manager

Dear Guest, thank you for your feedback. We appreciate you taking the time to provide this and I am pleased to hear you found our city centre location to your liking and found this useful for your stay. We look forward to seeing you again soon. Kind Regard's, Shannon

About the Holiday Inn Birmingham City Centre, an IHG Hotel

Location Smallbrook, Birmingham, England B5 4EW

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. You'll find a business centre on site. WiFi is free in public spaces. The business-friendly Holiday Inn Birmingham City Centre, an IHG Hotel also features multilingual staff, complimentary newspapers in the lobby, and dry cleaning/laundry services. For a fee, parking is available. Smoking is allowed in designated areas at this 3-star Birmingham hotel.

  • 261 guestrooms or units
  • 11 levels
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Newspapers in lobby (free)
  • ATM
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Fridge

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi , Internet access - wireless

Parking

Self parking (surcharge)

Transport

  • Train station: Birmingham New Street Station (0.2 km / 0.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Holiday Inn Birmingham City Centre, an IHG Hotel offers 261 accommodations with minibars and laptop-compatible safes. A pillow menu is available. Flat-screen televisions come with satellite channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. This Birmingham hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Fridge
  • Electric kettle
  • Pillow options
  • Combined shower/bath
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Climate control
  • Ensuite bathroom
  • Wheelchair accessible
  • Wardrobe or cupboard
  • Desk chair

Food & Drink

For a fee, guests can enjoy English breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:30 AM to 11:00 AM.

Holiday Inn Birmingham City Centre, an IHG Hotel has a restaurant on site.

24-hour room service is available.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • In-room accessibility
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets: GBP 20.00 per pet, per nightService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and debit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser. Contactless check-out is available. Individually wrapped food options are available for breakfast and lunch, and also through room service. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Property follows a brand or regulatory agency's sanitisation guidelines Clean Promise (IHG)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Parking height restrictions apply
  • Individually wrapped food options are available through room service
  • Debit cards
  • No gap period between guests' stays

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of GBP 50 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between GBP 8.50 and GBP 15.95 per person (approximately)
  • Covered self-parking fee: GBP 25 per night
  • Pet fee: GBP 20.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • BIRMINGHAM CITY CENTRE Holiday Inn
  • Holiday Inn BIRMINGHAM CITY CENTRE
  • Holiday Inn Hotel BIRMINGHAM CITY CENTRE
  • Holiday Inn Birmingham City Centre Hotel
  • Birmingham Holiday Inn
  • Holiday Inn Birmingham
  • Holiday Inn City Centre Hotel Birmingham
  • Birmingham City Centre, An Ihg
  • Holiday Inn Birmingham City Centre
  • Holiday Inn Birmingham City Centre an IHG Hotel
  • Holiday Inn Birmingham City Centre, an IHG Hotel Hotel
  • Holiday Inn Birmingham City Centre, an IHG Hotel Birmingham

You should know

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.