"I tried to ring room service on many occasions all day for one day and there was no answer. I rang through to reception and was put through,Still no a ... " More
5 Nov 2019 by p
Thank you for your information regarding your experience at the Holiday Inn Birmingham M6 J7. I can see how important this is to you and I am sorry to learn that you did not receive a reply. This is certainly not our usual levels of customer care and standards. Your feedback is taken seriously and will allow us to investigate internally as this is unacceptable. We do hope that we have the opportunity to welcome you back again despite your disappointment. Kindest regards Guest Relations
17 Sep 2019 by p
Thank you for your 5 Star Review which we appreciate and pleased that you enjoyed your stay. I was pleased that the team were able to make your stay so comfortable and you enjoyed your time at the hotel as all information is useful to us and taken seriously. I will ensure that the team are aware as they will be encouraged. We hope that you had the chance to experienced and enjoy our extensive ‘facelift’ of our public open lobby and food and beverage areas. We have now completed phase 2 with our additional bar, events and reception area which will greatly improve our product. Kindest regards Guest Relations
12 Aug 2019 by p
As a team we were delighted to receive your review. It is always encouraging to know that you enjoyed our hospitality and we are delivering the service and quality our guest’s rightly deserve. We hope that you had the chance to experience and enjoy our extensive investment’ of our public open lobby and food and beverage areas, which is now complete and has greatly improved our product. We look forward to welcoming you again in the near future Thank you once again.
22 Jul 2019 by p
I was pleased that you found our location convenient and our team the team were able to make your stay so comfortable and you enjoyed your time at the hotel as all information is useful to us and taken seriously. I will ensure that the team are aware as they will be encouraged. We hope that you had the chance to experienced and enjoy our extensive ‘facelift’ of our public open lobby and food and beverage areas. We have now completed phase 2 with our additional bar, events and reception area which will greatly improve our product.
2 Jul 2019 by p
I was pleased that the team were able to make your stay so comfortable and you enjoyed your time at the hotel as all information is useful to us and taken seriously. I will ensure that the team are aware as they will be encouraged. We hope that you had the chance to experienced and enjoy our extensive ‘facelift’ of our public open lobby and food and beverage areas. We have now completed phase 2 with our additional bar, events and reception area which will greatly improve our product.
17 Jun 2019 by p
Thank you for your 4 Star Review which we appreciate and pleased that you enjoyed your stay. We hope that you had the chance to experienced and enjoy our extensive ‘facelift’ of our public open lobby and food and beverage areas. We have now completed phase 2 with our additional bar, events and reception area which will greatly improve our product. Kindest regards Guest Relations
8 Nov 2018 by pa
Thank you for taking the time to give us your comments and feedback. I was pleased that the team were able to make your stay so comfortable and you enjoyed your time at the hotel as all information is useful to us and taken seriously. I will ensure that the team are aware as they will be encouraged and we hope to welcome you back in the future.
Holiday Inn Birmingham M6 Jct7, an IHG Hotel offers its guests a full-service spa, an indoor pool, and a steam room. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. A business centre and meeting rooms are available. Event space at this hotel measures 538 square feet (50 square metres) and includes conference space. A fitness centre, a terrace, and tour or ticket assistance are also featured at the business-friendly Holiday Inn Birmingham M6 Jct7, an IHG Hotel. Free self parking is available.
Available in all rooms: Free wired internet
Available in some public areas: Free WiFi , Free wired internet , Internet access - wireless , Internet access in public areas - surcharge
Free self parking
Holiday Inn Birmingham M6 Jct7, an IHG Hotel offers 190 accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with premium satellite channels and pay-per-view films. Bathrooms include a combined bath/shower unit. Guests can surf the web using complimentary wired Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.
For a fee, guests can enjoy a buffet breakfast on weekdays from 6:30 AM and 9:30 AM.
Traders – This bar specialises in international cuisine and serves breakfast, brunch, lunch and dinner. A children's menu is available.
24-hour room service is available.
Recreational amenities at the hotel include an indoor pool, a steam room and a fitness centre.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
