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4.4 out of 5

"Great location. Clean. Friendly staff. Good breakfast. " More

By a verified traveller on Sun 03 Apr 2022

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Standard Room

Bed Count 1 Twin Bed Maximum Occupancy 2 Max
£56* Per night/room 21 Aug - 22 Aug

Standard Room, 1 Double Bed with Sofa bed

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Standard Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Standard Room, 1 Double Bed, Accessible

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they enjoy the free breakfast at Holiday Inn Express Birmingham - City Centre, an IHG Hotel. During your stay, you're just a quick walk from Broad Street. Free WiFi in public areas, a restaurant and a bar are available.

  • Free buffet breakfast served daily
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Amenities include free newspapers in reception, a front-desk safe and a lift
  • Guests really like the accommodation for the nice bathrooms and comfy beds
  • Just a 4-minute walk from Symphony Hall and 4 minutes on foot from The Mailbox

Holiday Inn Express Birmingham - City Centre, an IHG Hotel ratings based on 20 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Holiday Inn Express Birmingham - City Centre, an IHG Hotel

Everyone (13) Couples (5) Family (3)
5 out of 5
Great location. Clean. Friendly staff. Good breakfast.

Posted by on 3 Apr 2022

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Comment from Hotel Management

6 Apr 2022 by Kim

Thank you for taking the time to tell us about your experience at Holiday Inn Express Birmingham City Centre. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. I will pass on your lovely comments to the rest of the team. We hope to see you again.

2 out of 5
Had booked room booked but on arrival back at the hotel c 10.30pm, just too many drunken people after the cricket, not respecting social distancing and overloading lifts and social areas etc. Didnt feel it was Covid safe for us, so didnt check in and drove home.

Posted by on 19 Sep 2021

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Comment from Hotel Management

4 Oct 2021 by Kuljeet

Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express BIRMINGHAM - CITY CENTRE. I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Again, thank you for sharing your comments, and if I can be of assistance to you, please contact us. regards

5 out of 5
Excellent service from check in to ordering breakfast. Plus room was very comfortable.

Posted by on 7 Sep 2020

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Comment from Hotel Management

8 Sep 2020 by Richard

Hi Keith Many thanks for reviewing the hotel. Hopefully we will see you again soon. Regards Richard General Manager

3 out of 5

Posted by on 31 Aug 2020

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Comment from Hotel Management

8 Sep 2020 by Richard

Hi Anonymous Thanks for reviewing the hotel. Regards Richard General Manager

5 out of 5

Posted by on 8 Mar 2020

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Comment from Hotel Management

28 Mar 2020 by Kuljeet

Many Thanks for your great feedback, we are glad you enjoyed your stay regards

4 out of 5

Posted by on 16 Feb 2020

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Comment from Hotel Management

28 Mar 2020 by kuljeet

Many Thanks for your great feedback, we are glad you enjoyed your stay regards

4 out of 5
Very nice hotel in a great location. It still has the feel of a new building although it is now a few years old. The rooms are on the small side with limited storage space but more than adaquate for a weekend stay. Thre buffet breakfast was particularly enjoyable althogh it was very busy on the Saturday morning.I will use this hotel again.

Posted by on 26 Nov 2019

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5 out of 5

Posted by on 11 Nov 2019

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4 out of 5

Posted by on 14 Oct 2019

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Comment from Hotel Management

23 Oct 2019 by kuljeet

Dear Guest, Thanks for your valued feedback and I’m pleased that you enjoyed your stay with us. Will look forward to serve you in future. Kind regards Kuljeet Singh Senior Guest Service Manager

4 out of 5
Very nice, clean property. Although the room was on the small side for 2 people I did not prove to be a problem. All staff were very helpful and the breakfast was very tasty. Could be busy at certain times of the morning.

Posted by on 6 Aug 2019

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Comment from Hotel Management

11 Aug 2019 by GSM

Hello, Thank you for taking the time to review your stay with us, Its great to hear you enjoyed your stay with us and thank you for awarding us 4/5! We hope we can welcome you back again soon.

About the Holiday Inn Express Birmingham - City Centre, an IHG Hotel

Location 19 Holiday Street, Birmingham, England B1 1HH

Renovations + Closures

The following facilities or services will be unavailable from October 25 2021 to September 1 2022 (dates subject to change):

  • Dining venue(s)

Property Features

There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces. The business-friendly Holiday Inn Express Birmingham - City Centre, an IHG Hotel also features complimentary newspapers in the lobby, dry cleaning/laundry services, and a front desk safe. This 3.5-star Birmingham hotel is smoke free.

  • 250 guestrooms or units
  • 18 levels
  • Buffet breakfast (free)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Offsite parking discounted rates available

Transport

  • Train station: Birmingham Five Ways Station (1.1 km / 0.7 mi)

Room Amenities

Holiday Inn Express Birmingham - City Centre, an IHG Hotel offers 250 accommodations with a safe and coffee/tea makers. A pillow menu is available. Flat-screen televisions come with digital channels. Bathrooms include a shower, complimentary toiletries and hairdryers. This Birmingham hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

  • Flat-screen television
  • Digital channels
  • Coffee maker
  • Pillow options
  • Shower
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

Guests are served a free buffet breakfast daily from 7:00 AM to 10:30 AM.

Express Cafe and Bar – This café serves breakfast and light fare. Guests can enjoy drinks at the bar.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

No on-site parking is available

This property accepts credit cards; cash is not accepted

Safety features at this property include a smoke detector

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No on-site parking is available. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a smoke detector in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually wrapped food options are available for breakfast. Enhanced food service safety measures are in place. Each guest room is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

  • Guest accommodation is not sealed after cleaning
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities on site
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Mobile key entry is not available
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitisation guidelines Clean Promise (IHG)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Gap period enforced between guest stays - 24 hours

Hotel Names

  • Holiday Inn Express Birmingham City Centre Hotel
  • Holiday Inn Express Birmingham City Centre
  • Inn Express Birmingham City
  • Holiday Inn Express Birmingham City Centre
  • Holiday Inn Express Birmingham City Centre an IHG Hotel
  • Holiday Inn Express Birmingham - City Centre, an IHG Hotel Hotel

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.