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3.8 out of 5

"The hotel was very clean & friendly staff , very helpful there was nothing I didn’t like, 10 stars ⭐️ " More

By a verified traveller on Mon 21 Sep 2020

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Hotel Description

Hotel du Vin & Bistro Birmingham's great location gets high marks from our customers. During your stay, you're just a quick walk from Bullring Shopping Centre. Features include free WiFi in public areas, plus a full-service spa and a restaurant. This 4-star hotel has 66 rooms over 4 floors. Free WiFi and coffee makers are available in all rooms.

  • Air-conditioned rooms with room service (during limited hours), coffee/tea makers and desks
  • Free WiFi
  • Enjoy a meal at the bistro or drinks at the pub
  • Full breakfast served daily for a fee
  • Treat yourself to massages, body treatments or aromatherapy at Spa du Vin
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • On-site recreation includes a health club, a steam room and a sauna
  • Guests speak favourably about the helpful staff and the breakfast
  • Just a 5-minute walk from Victoria Square and 9 minutes on foot from Bullring Shopping Centre
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls

Studio Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Twin Room

Bed Count 2 Single Beds Maximum Occupancy 2 Max

Deluxe Double Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Twin Room

Bed Count 2 Single Beds Maximum Occupancy 2 Max

Standard Double Room

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Deluxe Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel du Vin & Bistro Birmingham ratings based on 9 verified reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hotel du Vin & Bistro Birmingham

Everyone (5) Couples (1) Family (2)
5 out of 5
The hotel was very clean & friendly staff , very helpful there was nothing I didn’t like, 10 stars ⭐️

Posted by , from Birmingham on 21 Sep 2020

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Comment from Hotel Management

21 Sep 2020 by HDV

Thank you for your feedback!

3 out of 5
The first room I was given was right above the reception area and very noisy so I asked to be moved. They moved me to another room which was on the third floor but unofrtunately looked out over the builders on the other side of the road. I thought this would be fine as the builders wouldn't start until 8am, boy I was wrong. 6am! And because of the old windows you could hear everything, its lucky I get up early. The room though was very cold, the room air control panel wouldn't work so they put a radiator in my room. I think the hotel could do with some money spending on it.

Posted by , from London on 2 Mar 2020

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Comment from Hotel Management

3 Mar 2020 by Deputy General Manager

Dear valued guest, Thanks for taking the time to share your experience of your stay with us here in Birmingham. It was disappointing to read that we only provided an average experience for you – this is not what we aim for. If you would be willing to return back to us, we would love to hear from you and get further details on how we could have made things better for you. Very best regards Corabeth Pearsall, Deputy General Manager

3 out of 5
Nice environment. Absolutely excellent bar /restaurant and breakfast service. Really the guys and ladies are so attentive and really brings a superb experience. Food is delicious. Nice gym Pity that the room was poorly cleaned and that the blond lady at the reception didnt care less.

Posted by on 8 Feb 2020

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Comment from Hotel Management

13 Feb 2020 by Deputy General Manager

Dear valued guest, Thanks for the review of your stay with us at HDV Birmingham. I am sorry that we didn’t get things quite right for you, we are always striving for perfection and I am sorry that your experience with us didn’t quite reach this level. If we can tempt you back to stay with us again I am sure that we can prove to you that we are capable of better. Very best regards Corabeth Pearsall,Deputy General Manager

5 out of 5
Quirky layout but a very nice hotel with friendly efficient staff. The bed was super comfortable and the room itself was a generous size.

Posted by on 16 Sep 2019

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Comment from Hotel Management

19 Sep 2019 by HDV

Thank you very much for your feedback!

2 out of 5

Posted by on 22 May 2019

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Comment from Hotel Management

23 May 2019 by HDV

Thank you for your feedback!

4 out of 5

Good hotel, but not living up to expectations

Nice large room, friendly staff and good breakfast. Unfortunately the bed wasn't long enough to sleep in properly (had to sleep diagonally), and there was no double or triple glazing in the windows, so was kept awake by noises from the street below for much of the 3 nights I stayed.

Posted by on 6 Aug 2018

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Comment from Hotel Management

20 Aug 2018 by Tom

Dear JB, Thank you for reviewing your stay with us and we hope your experience was a positive one. Our team here work hard to ensure all our guests have a comfortable and pleasant stay and we very much look forward to welcoming you back again soon. Very best regards Tom Gallimore, General Manager

5 out of 5
A warm welcome by the Staff nothing was to much trouble.a wonderful standard of accommodation and a good nights sleep!...the food was fantastic...certainly stay here again.

Posted by , from worchestershire on 21 Aug 2017

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Comment from Hotel Management

27 Aug 2017 by Tony

Thank you for your kind comments. We hope to see you again.

2 out of 5

It should have been so much better

Pros: The general manager
Cons: See above
Location: Colemore row is the nicest street in Birmingham
The most chaotic hotel, with terrible service and horrible food. I stayed for 3 nights. On my first night, I was not able to get any food in my room other than a sandwich. My first breakfast was A disaster and it took an hour to get some hot toast. Dinner was almost inedible. My room was very cold when I arrived owing to faulty heating, though that was fixed after I complained. I was charged for my room twice, though the fee was later refunded when I complained. With two exceptions, including the GM, who was very nice, the staff were surly and unhelpful. I had a room that overlooked the street: unfortunately I was woken by loud rubbish collections and bottle collections in particular very early every morning. Having got back to sleep, I was then woken again by the light, which poured through the ill fitting curtains! Given that hotel du vin is a well known chain, with a reputation for luxury, this stay should have been much much better.

Posted by , from london on 19 Oct 2016

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Comment from Hotel Management

8 Jul 2017 by Tony

Thank you for your feedback. I was so sorry to hear of your disappointment and pleased I was able to go someway to rectifying this for you. I was very surprised to see that you felt the team were surly as they are so often complemented by your fellow guests. I hope we may get the chance to change your opinion in the future.

5 out of 5
Sehr schönes Hotel in historischem Haus mit viel Liebe zum Detail.

Posted by on 8 Apr 2019

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Comment from Hotel Management

30 Apr 2019 by HDV

Vielen Dank für Ihre Bewertung! Wir hoffen, Sie wieder bei uns zu haben.

About the Hotel du Vin & Bistro Birmingham

Location Church Street, Birmingham, England B3 2NR

Property Features

Hotel du Vin & Bistro Birmingham offers its guests a full-service spa, a health club, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. You'll find a business centre on site. Spa services, a terrace, and tour or ticket assistance are also featured at the business-friendly Hotel du Vin & Bistro Birmingham. This Victorian Birmingham hotel is smoke free.

  • 66 guestrooms or units
  • 4 levels
  • Dining venue
  • Bar or lounge
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Offsite parking discounted rates available

Transport

  • Airport: Birmingham (BHX) (23.8 km / 14.8 mi)
  • Train station: Birmingham Snow Hill Station (0.3 km / 0.2 mi)

Room Amenities

Hotel du Vin & Bistro Birmingham offers 66 forms of air-conditioned accommodation with coffee/tea makers and a hairdryer. This Birmingham hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

  • In-room dining (limited hours)
  • Coffee maker
  • Housekeeping (daily)
  • Hairdryer
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 8:00 AM to 11:00 AM.

Bistro du Vin – This bistro serves breakfast, lunch and dinner.

Pub du Vin – This pub serves lunch, dinner and light fare.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a health club and a sauna.

Guests aged under 18 years old are not allowed in the fitness facility.

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa, Spa du Vin. Services include hot stone massages, facials, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and reflexology. The spa is equipped with a steam room.

Guests under 18 years old are not allowed in the spa.

  • Hot stone massage
  • Steam room in spa
  • Minimum age to access spa is 18
  • Reflexology
  • Manicures and pedicures
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Ayurvedic treatments
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 11:00 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 30.00 per night.

Pet Policy

  • Pets: GBP 10 per pet, per stay
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

No on-site parking is available

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No on-site parking is available. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property, and commonly touched surfaces are cleaned with disinfectant between stays.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Debit cards not accepted
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • gap period enforced between guest stays 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: GBP 18 per person (approximately)
  • Off site parking fee: GBP 12.60 per day (0.4 mi away; open 24 hours)
  • Pet fee: GBP 10 per pet, per stay
  • Rollaway bed fee: GBP 30.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Vin & Bistro
  • Hotel Vin & Bistro Birmingham
  • Hotel Vin Birmingham
  • Vin Bistro Birmingham
  • Hotel Vin Bistro Birmingham
  • Du Vin & Bistro Birmingham
  • Hotel du Vin & Bistro Birmingham Hotel
  • Hotel du Vin & Bistro Birmingham Birmingham
  • Hotel du Vin & Bistro Birmingham Hotel Birmingham

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.