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4.4 out of 5

"Always amazing - best hotel in the UK! Also, the breakfast is stunning. " More

By a verified traveller on Sat 21 Dec 2019

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Hotel Description

Our customers tell us that they can't get enough of the comfortable rooms at Hyatt Regency Birmingham. During your stay, you'll be connected to the convention centre and just a quick walk from Broad Street. Features include free WiFi in public areas, plus a full-service spa and an indoor pool. This 4-star hotel has 319 rooms over 24 floors. Free WiFi and LED TVs are available in all rooms.

  • Air-conditioned rooms with 24-hour room service, LED TVs and minibars
  • Free WiFi
  • Enjoy British cuisine while dining at Aria Restaurant
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool or soak in the spa tub
  • Treat yourself to manicures and pedicures, body treatments or body wraps at Amala Spa
  • Services include dry cleaning/laundry, concierge services and luggage storage
  • On-site recreation includes a health club, a steam room and a sauna
  • Guests really like the accommodation for the comfy beds and overall comfort
  • Steps from Broad Street and International Convention Centre (ICC)
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls

Room, 2 Single Beds, Non Smoking

Bed Count 2 Single Beds Maximum Occupancy 3 Max

Suite, 1 King Bed (Regency)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Club Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Club Room, 2 Single Beds

Bed Count 2 Single Beds Maximum Occupancy 3 Max

Room, 1 King Bed, Canal View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Single Beds, Canal View

Bed Count 2 Single Beds Maximum Occupancy 3 Max

Hyatt Regency Birmingham ratings based on 16 verified reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hyatt Regency Birmingham

Everyone (13) Family (1)
4 out of 5

Posted by on 31 Dec 2019

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Comment from Hotel Management

1 Jan 2020 by Nezar.T

Good evening, Happy New Year!! Thank you for taking time to rate your stay with us. I hope your stay with us was very pleasant and look forward to welcoming you back once again. Best regards Nezar Tourabi

5 out of 5

Posted by on 23 Dec 2019

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Comment from Hotel Management

24 Dec 2019 by Nezar.T

Good afternoon David, Thank you for taking time to rate your stay with us. I hope you had a pleasant stay at the hotel and look forward to welcoming you back again. Merry Christmas and happy New years! Kind regards Nezar Tourabi

5 out of 5
Always amazing - best hotel in the UK! Also, the breakfast is stunning.

Posted by on 21 Dec 2019

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Comment from Hotel Management

24 Dec 2019 by Nezar.T

Good afternoon, Thank you for taking time to comment on your stay at Hyatt Regency Birmingham. I am pleased to hear you have enjoyed your stay and the breakfast in particular. We look forward to welcoming you back again. Best regards Nezar Tourabi

5 out of 5

Posted by on 31 Aug 2019

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Comment from Hotel Management

6 Oct 2019 by Guest Services

Thank you for rating the service you received during your recent stay. We are pleased to see that you have enjoyed your stay and we look forward to welcoming you back in the upcoming future.

4 out of 5

Posted by on 26 Jun 2019

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Comment from Hotel Management

29 Jun 2019 by Guest Services

Thank you for sharing your feedback about your recent stay with us. I am pleased to hear that you had a lovely stay with us and we look forward to welcome you back in the upcoming future.

5 out of 5
Great hotel, spacious rooms and one can access the Symphony Hall through the lift without exiting the hotel which is very practical. I also enjoyed the food at the hotel’s pub.

Posted by , from London on 11 May 2019

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Comment from Hotel Management

12 May 2019 by Guest Services

Thank you for providing us with your feedback on your recent stay at our hotel. We are pleased to hear that you have enjoyed your stay with us and we look forward to welcome you back to Hyatt Regency Birmingham!

5 out of 5
Friendly staff, good location, nice indoor pool. Lifts could be better (half out of operation and with 24 floors, managing with 2 lifts was a bit tricky) We used the regency club lounge, as part of the club room. Tastefully decorated with nice views although got very busy. All in all, will definitely recommend and will happily return.

Posted by on 14 Jan 2019

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Comment from Hotel Management

15 Jan 2019 by Guest Services

Dear Guest, Thank you for taking the time to comment on your recent visit to our hotel. It is always a pleasure to receive compliments from our guests. I am pleased to hear that the staff provided such excellent customer service. It will be my pleasure to share your kind words with the team. We have very dedicated members of staff here who will be pleased to know their efforts have been recognised. Please do not hesitate to contact me if there is anything I can assist you with. We hope to welcome you back to our hotel in the upcoming future. Kind regards, Christa Grixti Host - Hyatt Regency Birmingham

4 out of 5

Posted by on 16 Dec 2018

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Comment from Hotel Management

31 Dec 2018 by Guest Services

Dear Guest, Thank you for taking the time to comment on your recent visit to our hotel. It is always a pleasure to receive compliments from our guests. . Please do not hesitate to contact me if there is anything I can assist you with. We hope to welcome you back to our hotel in the upcoming future. Kind regards, Christa Grixti Host - Hyatt Regency Birmingham

5 out of 5
Best hotel I have stayed in Birmingham. There is a staff call Bev, at breakfast, who is a customer service champion. Parking is rather expensive and should be part of the package. Room service food is well presented and delicious. The staff members are brilliant and warm.

Posted by on 2 Dec 2018

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Comment from Hotel Management

2 Dec 2018 by Guest Services

Dear guest, Thank you for your excellent review about your stay with us. It is my pleasure to hear that you have enjoyed your stay with us and that our staff have exceeded your expectations. In relation to parking, unfortunately we only have a limited number of parking spaces available, however there is plenty of public car parks nearby where our concierge team will direct you to if you require any assistance. Kind regards, Christa Grixti Host - Hyatt Regency Birmingham

5 out of 5
close to icc and broad st nightlife difficult access with current road works

Posted by on 21 Oct 2018

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Comment from Hotel Management

25 Oct 2018 by Guest Services

Dear guest, Thank you for your positive feedback concerning your recent stay at the Hyatt Regency Birmingham. It is our pleasure to hear that you have enjoyed your stay with us and that you found the location convenient for you. Should you require any assistance to get to the hotel in the future, please do not hesitate to contact us. Kind regards, Christa Grixti Host - Hyatt Regency Birmingham

Renovations + Closures

The following facilities or services will be unavailable from September 9 2020 to December 31 2020 (dates subject to change):

  • Dining venue(s)

The following facilities are closed on Monday and Tuesday:

  • Indoor pool

Property Features

Hyatt Regency Birmingham offers its guests a full-service spa, an indoor pool, and a health club. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business centre. A hot tub, a sauna, and a terrace are also featured at the business-friendly Hyatt Regency Birmingham. Parking is available for a fee. This 4-star Birmingham hotel is smoke free.

  • 319 guestrooms or units
  • 24 levels
  • Dining venue
  • Bar or lounge
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Terrace
  • Television in lobby
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Offsite parking discounted rates available

Transport

  • Airport: Birmingham (BHX) (25.9 km / 16.1 mi)
  • Train station: Birmingham Five Ways Station (1.3 km / 0.8 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Hyatt Regency Birmingham offers 319 forms of accommodation with minibars and a safe. LED televisions come with satellite channels and pay-per-view films. Bathrooms include a combined bath/shower unit, bathrobes, slippers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

  • Minibar
  • In-room dining (24 hours)
  • LED television
  • Satellite channels
  • Films for purchase
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cots (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Hairdryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 7:00 AM to 11:00 AM.

Aria Restaurant – This restaurant specialises in British cuisine and serves breakfast, brunch, lunch and dinner.

The Gentleman and Scholar – This restaurant specialises in British cuisine. Guests can enjoy al fresco dining (weather permitting).

Atrium Lobby – On-site lobby lounge. Open daily.

24-hour room service is available.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.

  • Golfing nearby

Spa Services

Amala Spa has 6 treatment rooms, including rooms for couples. Services include facials, body wraps, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with Turkish bath/hammam.

The spa is open selected days.

  • Number of treatment rooms 6
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Facial treatments
  • Hydrotherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Due to COVID-19, the hotel steam room and sauna are closed for an indefinite period.

Access to this property's pool, spa, and health club is available by reservation only. Access to the pool is limited to 45 minutes.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for GBP 120.0 per night.
  • Free cots (infant beds)!

Pet Policy

  • Pets: GBP 20 per pet, per night
  • Food and water bowls are available Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Noise-free guestrooms cannot be guaranteed

Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector and a security system

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

There is no extra bed fee for children 12 and under.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes carbon monoxide detector, a fire extinguisher, a smoke detector and a security system in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.Contactless check-in and contactless check-out are available.The property affirms that it follows sanitisation practices of GBAC STAR (Hyatt) guidelines.

  • Service animals are allowed
  • Noise-free rooms not guaranteed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Debit cards not accepted
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Property does not follow sanitisation practices of any association
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines GBAC STAR (Hyatt)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: GBP 18.95 per person (approximately)
  • Self-parking fee: GBP 27 per night
  • Nearby parking fee: GBP 21 per day (open 24 hours)
  • Pet fee: GBP 20 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 120.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Birmingham Hyatt
  • Birmingham Hyatt Regency
  • Birmingham Regency
  • Birmingham Regency Hyatt
  • Hyatt Birmingham
  • Hyatt Regency Birmingham
  • Hyatt Regency Hotel Birmingham
  • Regency Birmingham
  • Regency Hyatt Birmingham
  • Hyatt Regency Birmingham Hotel Birmingham
  • Hyatt Regency Birmingham Hotel
  • Hyatt Regency Birmingham Hotel
  • Hyatt Regency Birmingham Birmingham
  • Hyatt Regency Birmingham Hotel Birmingham

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.