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"Convenient location. Decent rooms, nice breakfast easy checkin and checkout " More

By a verified traveller on Thu 21 Nov 2019

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Twin Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Description

During your stay at ibis Birmingham Bordesley Circus, you're just a quick walk from St. Andrew's Stadium. Free WiFi in public areas, a restaurant and a bar are available.

  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Self-parking and Motorhome/coach/lorry parking available for a fee
  • Amenities include a front desk safe, a computer and laundry facilities
  • Just a 5-minute drive from O2 Academy Birmingham and 5 minutes from Bullring Shopping Centre
  • Cats and dogs welcome for a fee

ibis Birmingham Bordesley Circus ratings based on 11 Verified Reviews

Review Summary
3.2 out of 5 3.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for ibis Birmingham Bordesley Circus

Everyone (6) Couples (1) Family (2)
2 out of 5
The room was tidy but not cleaned properly as there were chips on the table n around the kettle so it questions was the room cleaned thoroughly , No it can’t be !! I slept on a dirty bed , shower room nor clean etc ??

Posted by on 15 Mar 2022

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Comment from Hotel Management

22 Mar 2022 by Mihaela Dihonova

Dear Aisha, Thank you for your comments. I was sorry to learn that your stay on this occasion fell short of your expectations and I apologise for any discomfort or inconvenience caused. All our guests should always find their hotel room to be clean and I was disappointed to read that this was not your experience. I assure you that the shortfalls in cleanliness you have described are not at all typical. Our Housekeeping team have a stringent set of daily procedures to follow and it is evident these were not adhered to on this occasion, for this I apologise. I am taking your particular complaint with the staff involved to rectify any shortcomings. Once again I apologise that you have had cause to complain following your stay with us. I do however thank you for taking the time and trouble to share your experience as guest feedback is extremely important to us, as it allows us to monitor performance and take steps to make good what may have gone wrong. We hope that you will give us the opportunity to better serve you in the near future! Kind Regards, Mihaela Dihonova Hotel manager

1 out of 5

Posted by on 23 Jan 2022

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Comment from Hotel Management

9 May 2022 by Mihaela Dihonova

Dear Mr Akbar, Thank you for your review. I am really sorry to hear that your stay was not up to expectations. For your comfort in the future, please be assured that Ibis staff are available 24 hours a day should something not be to your satisfaction. Kind Regards, Mihaela Dihonova Hotel manager

1 out of 5
Looks ok to the eye BUT, the bed and pillows are sooo hard! In so much pain with back and shoulders hurting. Worst bed I've ever slept in. Breakfast was a shambles, buffet style, but food cold and been sat out for ages. No hot drink machine working. Finally a small in room kettle was plugged in.

Posted by on 11 Oct 2021

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Comment from Hotel Management

12 Oct 2021 by Victoria Guest Service Manager

Dear Kayleigh, Thank you for taking the time to tell us about your experience . I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. It is disappointing that the comfort of our bed was not up to your expectations. Mattress comfort tends very much to be a matter of personal preference, and I am sorry that it was not to your liking. It is a shame that we were not afforded the opportunity to try to resolve some of your concerns at the time. The breakfast situation you described is clearly unacceptable and your comments on this will be reviewed and followed up with all team to ensure that issue is one off situation. Once again thank you for taking the time to share your comments as guest feedback is invaluable to our efforts to continually improve the quality of our service. I hope that we will have the opportunity to welcome you back in the future. Take care, Victoria Guest Service Manager

4 out of 5

Posted by on 20 Jul 2020

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Comment from Hotel Management

4 Aug 2020 by Victoria Guest Service Manager

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Ibis Birmingham Bordesley. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Victoria Guest Service Manager

5 out of 5
Convenient location. Decent rooms, nice breakfast easy checkin and checkout

Posted by on 21 Nov 2019

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Comment from Hotel Management

23 Nov 2019 by Victoria Guest Service Manager

Dear Guest, Thank you very much for your comments about your stay at ibis Birmingham Bordesley. It is indeed a pleasure to read that overall you had a pleasant stay with us. We strive to deliver an outstanding service to each and every guest and it gives me pleasure to see that our facilities and our team have met your expectations. We greatly appreciate your comments and look forward to welcoming you again to the hotel in the near future. Kind Regards, Victoria Guest Service Manager

4 out of 5
Secure free parking. Nice rooms and pleasant staff

Posted by on 28 May 2019

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Comment from Hotel Management

28 May 2019 by Victoria Guest service Manager

Dear Guest, Thank you very much for your comments about your stay at ibis Birmingham Bordesley. It is indeed a pleasure to read that overall you had a pleasant stay with us. We strive to deliver an outstanding service to each and every guest and it gives me pleasure to see that our facilities and our team have met your expectations. We greatly appreciate your comments and look forward to welcoming you again to the hotel in the near future. Kind Regards, Victoria Guest Service Manager

2 out of 5

Posted by on 19 Apr 2019

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Comment from Hotel Management

21 Apr 2019 by Victoria Guest service Manager

Dear Guest, Thank you for taking the time to tell us about your experience at the ibis Birmingham Bordesley Circus. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the issues you mentioned and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Victoria Guest Service Manager

5 out of 5
Nice property, nice value, well equipped Fast check in, good staff.

Posted by on 30 Mar 2019

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Comment from Hotel Management

1 Apr 2019 by Victoria Guest service Manager

Dear Guest, Thank you very much for your comments about your stay at ibis Birmingham Bordesley. It is indeed a pleasure to read that overall you had a pleasant stay with us. We strive to deliver an outstanding service to each and every guest and it gives me pleasure to see that our facilities and our team have met your expectations. We greatly appreciate your comments and look forward to welcoming you again to the hotel in the near future. Kind Regards, Victoria Guest Service Manager

4 out of 5
Good location for city and South Birmingham. Clean room, quiet as it was at the back of the hotel away from the main road. Breakfast was fair for the price. All staff I encountered were helpful and keen to help, especially the breakfast team!

Posted by on 17 Aug 2018

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Comment from Hotel Management

17 Aug 2018 by Victoria Guest service Manager

Dear Guest, Thank you very much for your comments about your stay at ibis Birmingham Bordesley. It is indeed a pleasure to read that overall you had a pleasant stay with us. We strive to deliver an outstanding service to each and every guest and it gives me pleasure to see that our facilities and our team have met your expectations. We greatly appreciate your comments and look forward to welcoming you again to the hotel in the near future. Kind Regards, Victoria Guest Service Manager

4 out of 5

Nice and comfy

Was a pleasant stay, staff could smile a bit more if they want to but apart from this, all good.

Posted by , from manchester on 16 Jan 2018

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Comment from Hotel Management

17 Jan 2018 by Mihaela Dihonova Assistant General Manager

Dear Guest, Thank you for your kind comments and compliments – I am delighted that you enjoyed your stay and I will certainly pass on your comments to my team. I know they will be delighted to learn that their efforts have been appreciated and remembered. We welcome all feedback that we receive from our guests, including positive comments which help us to recognise and reinforce excellent service within the team. I look forward to welcoming you back again soon. Kind Regards, Mihaela Dihonova Assistant General Manager

About the ibis Birmingham Bordesley Circus

Location 1 Bordesley Park Road, Birmingham, England B10 0PD

Renovations + Closures

This property is closed from 12 September 2022 to 31 December 2024 (dates subject to change).

Property Features

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. The business-friendly ibis Birmingham Bordesley Circus also features laundry facilities, dry cleaning/laundry services, and express check-out. For a fee, parking is available. This 3-star Birmingham hotel is smoke free.

  • 1 building
  • 87 guestrooms or units
  • 4 levels
  • Deli
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Computer for guest use
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , RV, bus, truck parking (surcharge)

Transport

  • Train station: Birmingham Bordesley Station (0.6 km / 0.4 mi)
  • Parking: Self parking and RV/bus/truck parking available for a surcharge

Room Amenities

Ibis Birmingham Bordesley Circus offers 87 accommodations with a safe and free newspapers. LCD televisions are featured in guestrooms. Bathrooms include a shower. This Birmingham hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. An iron/ironing board, hairdryers and change of towels can be requested. Housekeeping is provided on a daily basis.

  • LCD television
  • Coffee maker
  • Shower
  • Cots (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hairdryer available
  • Safe
  • Telephone
  • Iron and ironing board available
  • Desk
  • Sound-insulated rooms
  • Ensuite bathroom
  • Connecting rooms available
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy a full breakfast on weekdays from 6:30 AM and 10:00 AM.

Cafe – This restaurant only serves dinner.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Assistive listening devices available
  • Wheelchair-accessible path to lift
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • Pets: GBP 10.00 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 40 lb per pet) Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards and cash

Safety features at this property include a carbon monoxide detector, a fire extinguisher and a first aid kit

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, Barclaycard, debit cards and cash.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest education on local ecosystems and culture
  • Comprehensive recycling policy
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Carbon monoxide detector
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: GBP 50.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 9.50 per person
  • Self-parking fee: GBP 8 per day
  • Pet fee: GBP 10.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: GBP 20.00 (subject to availability)
  • Late check-out fee: GBP 20.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • ibis Birmingham Bordesley Circus
  • ibis Bordesley Circus
  • ibis Bordesley Circus Hotel
  • ibis Bordesley Circus Hotel Birmingham
  • ibis Birmingham Bordesley Circus Hotel
  • ibis Birmingham Bordesley Circus Hotel
  • ibis Birmingham Bordesley Circus Birmingham
  • ibis Birmingham Bordesley Circus Hotel Birmingham

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.