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"Convenient location. Decent rooms, nice breakfast easy checkin and checkout " More
22 Mar 2022 by Mihaela Dihonova
Dear Aisha, Thank you for your comments. I was sorry to learn that your stay on this occasion fell short of your expectations and I apologise for any discomfort or inconvenience caused. All our guests should always find their hotel room to be clean and I was disappointed to read that this was not your experience. I assure you that the shortfalls in cleanliness you have described are not at all typical. Our Housekeeping team have a stringent set of daily procedures to follow and it is evident these were not adhered to on this occasion, for this I apologise. I am taking your particular complaint with the staff involved to rectify any shortcomings. Once again I apologise that you have had cause to complain following your stay with us. I do however thank you for taking the time and trouble to share your experience as guest feedback is extremely important to us, as it allows us to monitor performance and take steps to make good what may have gone wrong. We hope that you will give us the opportunity to better serve you in the near future! Kind Regards, Mihaela Dihonova Hotel manager
9 May 2022 by Mihaela Dihonova
Dear Mr Akbar, Thank you for your review. I am really sorry to hear that your stay was not up to expectations. For your comfort in the future, please be assured that Ibis staff are available 24 hours a day should something not be to your satisfaction. Kind Regards, Mihaela Dihonova Hotel manager
12 Oct 2021 by Victoria Guest Service Manager
Dear Kayleigh, Thank you for taking the time to tell us about your experience . I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. It is disappointing that the comfort of our bed was not up to your expectations. Mattress comfort tends very much to be a matter of personal preference, and I am sorry that it was not to your liking. It is a shame that we were not afforded the opportunity to try to resolve some of your concerns at the time. The breakfast situation you described is clearly unacceptable and your comments on this will be reviewed and followed up with all team to ensure that issue is one off situation. Once again thank you for taking the time to share your comments as guest feedback is invaluable to our efforts to continually improve the quality of our service. I hope that we will have the opportunity to welcome you back in the future. Take care, Victoria Guest Service Manager
4 Aug 2020 by Victoria Guest Service Manager
Dear Valued Guest, We very much appreciate your comments regarding your stay at the Ibis Birmingham Bordesley. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Victoria Guest Service Manager
23 Nov 2019 by Victoria Guest Service Manager
Dear Guest, Thank you very much for your comments about your stay at ibis Birmingham Bordesley. It is indeed a pleasure to read that overall you had a pleasant stay with us. We strive to deliver an outstanding service to each and every guest and it gives me pleasure to see that our facilities and our team have met your expectations. We greatly appreciate your comments and look forward to welcoming you again to the hotel in the near future. Kind Regards, Victoria Guest Service Manager
28 May 2019 by Victoria Guest service Manager
Dear Guest, Thank you very much for your comments about your stay at ibis Birmingham Bordesley. It is indeed a pleasure to read that overall you had a pleasant stay with us. We strive to deliver an outstanding service to each and every guest and it gives me pleasure to see that our facilities and our team have met your expectations. We greatly appreciate your comments and look forward to welcoming you again to the hotel in the near future. Kind Regards, Victoria Guest Service Manager
21 Apr 2019 by Victoria Guest service Manager
Dear Guest, Thank you for taking the time to tell us about your experience at the ibis Birmingham Bordesley Circus. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the issues you mentioned and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Victoria Guest Service Manager
1 Apr 2019 by Victoria Guest service Manager
Dear Guest, Thank you very much for your comments about your stay at ibis Birmingham Bordesley. It is indeed a pleasure to read that overall you had a pleasant stay with us. We strive to deliver an outstanding service to each and every guest and it gives me pleasure to see that our facilities and our team have met your expectations. We greatly appreciate your comments and look forward to welcoming you again to the hotel in the near future. Kind Regards, Victoria Guest Service Manager
17 Aug 2018 by Victoria Guest service Manager
Dear Guest, Thank you very much for your comments about your stay at ibis Birmingham Bordesley. It is indeed a pleasure to read that overall you had a pleasant stay with us. We strive to deliver an outstanding service to each and every guest and it gives me pleasure to see that our facilities and our team have met your expectations. We greatly appreciate your comments and look forward to welcoming you again to the hotel in the near future. Kind Regards, Victoria Guest Service Manager
17 Jan 2018 by Mihaela Dihonova Assistant General Manager
Dear Guest, Thank you for your kind comments and compliments – I am delighted that you enjoyed your stay and I will certainly pass on your comments to my team. I know they will be delighted to learn that their efforts have been appreciated and remembered. We welcome all feedback that we receive from our guests, including positive comments which help us to recognise and reinforce excellent service within the team. I look forward to welcoming you back again soon. Kind Regards, Mihaela Dihonova Assistant General Manager
This property is closed from 12 September 2022 to 31 August 2023 (dates subject to change).
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. The eco-friendly ibis Birmingham Bordesley Circus also features laundry facilities, dry cleaning/laundry services, and express check-out. For a fee, parking is available. A complete renovation of ibis Birmingham Bordesley Circus was completed in March 2017. This 3-star Birmingham hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge) , RV, bus, truck parking (surcharge)
Ibis Birmingham Bordesley Circus offers 87 accommodations with a safe and free newspapers. LCD televisions are featured in guestrooms. Bathrooms include a shower. This Birmingham hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy a full breakfast on weekdays from 6:30 AM and 10:00 AM.
Cafe – This restaurant only serves dinner.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, Barclaycard, debit cards and cash.
For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser; masks are required in public areas. Individually wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
This property has signed the UNESCO Sustainable Travel Pledge.
