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4.1 out of 5

"Good location Rooms have been refurb however some of the hotel is a little tired Excellent service Had a lovely time however only one shower gel Roo ... " More

By a verified traveller on Tue 17 Mar 2020

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Standard Room, 1 Double Bed

Bed Count 1 Double Bed Maximum Occupancy 2 Max
£72* Per night/room 29 Sep - 30 Sep

Deluxe Room, 1 Double Bed

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Deluxe Suite

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Suite

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Deluxe Room, 1 Double Bed (Super)

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Standard Room

Bed Count 2 Single Beds Maximum Occupancy 2 Max

Hotel Description

The shopping around Macdonald Burlington Hotel gets good marks from our customers. During your stay, you're just a quick walk from Bullring Shopping Centre. Features include free WiFi in public areas, plus 2 bars and a restaurant. Built in 1872, this 4-star hotel has 112 rooms over 5 floors. All rooms offer free WiFi and LCD TVs.

  • Air-conditioned rooms with 24-hour room service, LCD TVs and coffee/tea makers
  • Free WiFi
  • Enjoy a bite to eat at Scottish Steak House, a fine-dining restaurant that serves local cuisine
  • Full breakfast served daily for a fee
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • Guests speak favourably about the proximity to shopping and the location
  • Just a 5-minute walk from Bullring Shopping Centre and 9 minutes on foot from The Mailbox
  • Dogs welcome for a fee (restrictions apply)

Macdonald Burlington Hotel ratings based on 21 verified reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Macdonald Burlington Hotel

Everyone (15) Couples (4) Family (1)
4 out of 5
Good location Rooms have been refurb however some of the hotel is a little tired Excellent service Had a lovely time however only one shower gel Room service was really quick

Posted by on 17 Mar 2020

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5 out of 5
Great hotel. Very happy with our stay and will definitely book again

Posted by on 15 Feb 2020

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4 out of 5
The room was a suite so big , however the shape of the room did not flow. The hotel was a little tired in decor but great location

Posted by on 11 Jan 2020

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2 out of 5

Posted by on 9 Dec 2019

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4 out of 5
Shower tray was dirty/damaged and room looks a little dated (but is clean)

Posted by on 15 Nov 2019

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4 out of 5

Posted by on 15 Nov 2019

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5 out of 5
Had a brilliant overnight stay. Room was lovely & very quiet, considering you are in the centre of Birmingham.Every where was very clean. Breakfast was ok, the pastries were not replenished again while we were there. I thought breakfast would be fresh but it came seconds after ordering & was not overly hot. I would definitely stay here again.

Posted by on 1 Sep 2019

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Comment from Hotel Management

2 Sep 2019 by Reb F

Thank you for your review, We are pleased you enjoyed your stay, and I have passed your comments on to the restaurant manager, regarding breakfast.

5 out of 5

Posted by on 30 Aug 2019

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4 out of 5
Location was great being in the middle of the city centre & opposite new street station. Decor is nice.

Posted by on 7 Apr 2019

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5 out of 5

Posted by on 24 Feb 2019

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Property Features

There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. There's an onsite business centre. WiFi is free in public spaces. There are 15 meeting rooms available. The business-friendly Macdonald Burlington Hotel also features tour or ticket assistance, concierge services, and complimentary newspapers in the lobby. This 4-star Birmingham hotel is smoke free.

  • 112 guestrooms or units
  • 5 levels
  • 2 bars or lounges
  • Built in 1872
  • Dining venue
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: Birmingham (BHX) (25 km / 15.5 mi)
  • Train station: Birmingham Snow Hill Station (0.8 km / 0.5 mi)

Room Amenities

Macdonald Burlington Hotel offers 112 forms of air-conditioned accommodation with a safe and coffee/tea makers. LCD televisions come with digital channels. Bathrooms include a combined bath/shower unit and hairdryers. This Birmingham hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

  • In-room dining (24 hours)
  • LCD television
  • Digital channels
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 9:30 AM.

Scottish Steak House – This fine-dining restaurant specialises in local cuisine and serves breakfast, lunch and dinner.

The Burlington Bar – This bar serves breakfast, lunch, dinner and light fare.

The Burlington Lounge – This lobby lounge only serves light fare. Open 24 hours.

24-hour room service is available.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Accessible bathroom
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 10.0 per night.
  • Cots (infant beds) are available for GBP 10.0 per stay.

Pet Policy

  • Pets: GBP 15 per pet, per night
  • Only dogs are allowed
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

No on-site parking is available

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds

Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No on-site parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds. For guests' safety, the property includes carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser.Contactless check-in and contactless check-out are available.Individually wrapped food options are available for breakfast and through room service.Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Property does not follow sanitisation practices of any association
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available through room service
  • Debit cards
  • gap period enforced between guest stays 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: GBP 11 for adults and GBP 12.50 for children (approximately)
  • Pet fee: GBP 15 per pet, per night
  • Crib (infant bed) fee: GBP 10.0 per stay
  • Rollaway bed fee: GBP 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Burlington Macdonald
  • Burlington Macdonald Hotel
  • Hotel Macdonald Burlington
  • Macdonald Burlington
  • Macdonald Burlington Birmingham
  • Macdonald Burlington Hotel
  • Macdonald Burlington Hotel Birmingham
  • Macdonald Hotel Burlington
  • Macdonald Burlington
  • Macdonald Burlington Hotel Hotel
  • Macdonald Burlington Hotel Birmingham
  • Macdonald Burlington Hotel Hotel Birmingham

You should know

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.