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Hotel Description

A romantic stay in the heart of Birmingham awaits you at Malmaison Birmingham. Within a short 5-minute stroll, you'll find popular places like The Mailbox and Alexandra Theatre. Highlights at this boutique hotel include a restaurant and in-room free WiFi.

You can enjoy LCD TVs with digital channels, and all 193 rooms feature coffee/tea makers, hairdryers, and phones. Minibars provide refreshments, and 24-hour room service is also available. Irons/ironing boards, desks, and free toiletries are also available.

A day of pampering can include hot stone massages, Swedish massages, and body wraps along with aromatherapy and Ayurvedic treatments. The restaurant, The Brasserie, serves local cuisine and is open for breakfast, brunch, lunch, and dinner. Malbar is the hotel's own cocktail bar, serving drinks along with lunch. Plus you'll find free WiFi in public areas, a fitness centre, and laundry facilities. Continental breakfast is available daily.

Attractions within a 10-minute walk of this 4-star Birmingham hotel include International Convention Centre and Bullring Shopping Centre.

Standard Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
£66 per night

Standard Twin Room

Bed Count 1 Twin Bed Maximum Occupancy 2 Max

Superior Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Superior Twin Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Club Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Malmaison Birmingham ratings based on 10 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0
4 out of 5

Nice hotel, great location.

We had a 1 night stay, great location in birmingham. The room was a standard double room. The Air con/heater was so loud and kept me a wake most of the night, I would have turned it off but the room was so cold. We had a quite floor, however our friends had to move rooms as they were put next to a room that sounded like a night club. Staff were very helpful and pleasant.

Posted by , from england on 12 Feb 2018

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5 out of 5

Crap location, great hotel

Pros: Comfort, ambience, copywriting
Cons: Breakfast was a little underwhelming
Location: A short walk into the centre of the city. During the run-up to Christmas there is a small Christmas market under the flyover opposite.
You wouldn't normally pick a hotel located directly across from one of Birmingham's fabled concrete flyovers - but that's exactly where Malmaison is located. And you'd be making a terrible mistake to overlook this gem. The hotel is comfortable, warm and well soundproofed, so the nearby road makes no difference. The cocktail bar is excellent and the staff a pleasure to talk to. The continental breakfast is OK, but nothing special. The bed, bath and shower are all great - even in the "cheapest" rooms. One tip - as the nicest hotel within walking/driving/spitting distance of Birmingham Arena, this is the place where the headline act will probably be staying after the show... Source: personal experience.

Posted by , from Essex, UK on 25 Jan 2018

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2 out of 5
Was disappointed our double bed was two singles pushed together, the aircon and heating didnt work.

Posted by on 30 Dec 2017

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3 out of 5

Nice location hotel not worth cost of rooms

Cons: All above issues should be tackled also reception could be more helpful
Location: Good
Very disappointed rooms very big comfortable beds and clean downside two sachets of coffee in room toilets didn’t flush properly no robes or slippers and for nearly 200 pound a night these things should be standard we booked 3 superior twins other room had to ask for more toilet paper their toilet didn’t flush and wash basin wouldn’t empty again hardly any coffee certainly not coffee machine as shown next room no shower gel dirty plaster peanuts and mountains of dust under bed not what you would expect would not go again

Posted by , from wales on 13 Nov 2017

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5 out of 5

Birthday break in Birmingham

Pros: Good location, friendly staff, comfortable, good sized room.
Cons: Air con was a bit ferocious and it took us a while to get it right
The hotel was well located, the room a good size and very comfortable. The only Isi we had was that it took us a while to calm down the ferocious air con!

Posted by on 28 Sep 2017

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4 out of 5

Very nice

The hotel was close to the train station. The room was huge and clean. Looked amazing

Posted by , from london on 25 Sep 2017

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4 out of 5

Overnight stay with a customer

Easy check in, good size modern room with great mini bar if you want it. Dined out with a customer at local restaurant then had a few drinks. The city centre was very quiet so went back to the Malmaison bar where it was absolutely buzzing! They had a DJ playing a good mix of tracks and the place had a great feel to it. The MAL Breakfast was superb! Will definitely stop there next time in Birmingham.

Posted by , from Nuneaton on 18 Sep 2017

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5 out of 5
Lovely clean and comfy room. Very polite and friendly staff.

Posted by , from Leicester on 30 May 2017

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4 out of 5

Central hotel, ideal for nightlife and shopping

Pros: Great location, great sized room
Cons: Breakfast very busy so it was slow and quite expensive for what it was
Location: Great location for shopping, bars and restaurants, close to the train station
Great location and facilities although a little over priced

Posted by on 16 Nov 2016

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4 out of 5

Lovely Time

Enjoyed our stay, this is a nice lively hotel got a good buzz to it. Breakfast is great. Staff at checkin made me feel bad because they couldn't find my booking, glad I brought the printed out confirmation. Waiting bar staff ignored us. Room was a good size.

Posted by on 24 Sep 2010

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Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 3034 square feet (282 square metres) and includes conference rooms. A fitness centre, tour or ticket assistance, and concierge services are also featured at the business-friendly Malmaison Birmingham. This 4-star Birmingham hotel is smoke free.

  • 193 guestrooms or units
  • 6 levels
  • 3034 sq ft of conference space
  • 282 sq. m of conference space
  • Dining venue
  • Bar or lounge
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Free cots/infant beds


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi


  • Airport: Birmingham (BHX) (25.2 km / 15.6 mi)
  • Train station: Birmingham New Street Station (0.5 km / 0.3 mi)

Room Amenities

Malmaison Birmingham offers 193 forms of air-conditioned accommodation with minibars and coffee/tea makers. LCD televisions come with premium digital channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and a hairdryer. Birmingham's hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones.

  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Digital channels
  • Premium channels
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Hairdryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a continental breakfast daily.

The Brasserie – This restaurant specialises in local cuisine and serves breakfast, brunch, lunch and dinner.

Malbar – This cocktail bar only serves lunch.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a fitness centre. Guests aged under 18 years old are not allowed in the fitness facility.

Spa Services

  • Hot stone massage
  • Swedish massage
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Ayurvedic treatments
  • Massages


If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

  • In-room accessibility

Hotel Policies


  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is 18

Special check-in instructions:

This property is located within The Mailbox shopping center complex. Parking is available in The Mailbox lot, next to the hotel. For driving directions, guests can contact the property using the number provided on the booking confirmation email.


  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for GBP 30 per night.
  • Free cribs (infant beds)!


  • Pets: GBP 10.00 per pet, per night
  • Only dogs are allowed
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation


Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. No on-site parking is available. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Additional policies and fees may apply when booking more than 5 rooms. For more details, please contact the property using the information on the reservation confirmation received after booking.


Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: GBP13.95 per person (approximately)
  • Nearby parking fee: GBP 21 24 hours
  • Pet fee: GBP10.00 per pet, per night
  • Rollaway bed fee: GBP30 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Malmaison Birmingham Hotel
  • Malmaison Birmingham
  • Malmaison
  • Malmaison Birmingham Hotel Birmingham
  • Malmaison Hotel Birmingham
  • Birmingham Malmaison Hotel

You should know

  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

National Rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.