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4.3 out of 5

"Good hotel next to M5 J1. They do like to charge for parking however bed was good and breakfast was excellent will return Tram 10 min walk " More

By a verified traveller on Sun 19 Nov 2023

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Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 3 Single Beds

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

Classic Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Standard Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Standard Room, 1 Double Bed (Compact)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Description

During your stay at Mercure Birmingham West Hotel, you're just a quick walk from Sandwell Valley Country Park. You'll find features such as free WiFi in public areas, plus a full-service spa and an indoor pool. Some of the pet-friendly amenities that this property offers include food and water bowls and an off-lead area.

  • Free WiFi
  • Enjoy international cuisine and garden views while dining at Restaurant 1896
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Indulge with manicures and pedicures, facials or body wraps at the spa
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym, a steam room and a sauna
  • Just a 2-minute drive from The Hawthorns and 9 minutes from Utilita Arena Birmingham
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls and an off-lead area

Mercure Birmingham West Hotel ratings based on 6 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Mercure Birmingham West Hotel

Everyone (1) Couples (2)
5 out of 5
Good hotel next to M5 J1. They do like to charge for parking however bed was good and breakfast was excellent will return Tram 10 min walk

Posted by on 19 Nov 2023

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Comment from Hotel Management

29 Nov 2023 by gerry

Hi Mark,Thank you for staying with us and your review.It is always a pleasure to read that a guest stay has met with all of their expectations as here at Mercure we strive to provide a superior guest experience for every guest on every stay.I will share your lovely comments with The team and we look forward to seeing you again when next in the area.Kind RegardsGerryReception Team

4 out of 5
Friendly staff, easy parking

Posted by on 28 Mar 2023

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Comment from Hotel Management

29 Mar 2023 by gerry

Hi Balbir,Thank you for your lovely feedback on your recent stay.I am very pleased to see that you found the staff friendly and helpful and that you thoroughly enjoyed your visit.We look forward to seeing you again.Kind regardsGerryReception Team

4 out of 5
Hotel absolutely fine, as are the staff. Good breakfast as well. Only problem they now charge for parking and they didn’t previously, with a big car park and no one else using it it’s just a money grab. Not impressed

Posted by on 5 Mar 2023

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Comment from Hotel Management

11 Mar 2023 by gerry

Hi Adam,Thank you for your review on your recent stay with us.I will share all your lovely comments with The Team and I am very pleased to see that your stay has met with all of your expectations.We look forward to seeing you again .Kind RegardsGerryReception Team

4 out of 5
Access to gym and pool was the highlight of our stay. Lift smells unpleasant: the carpet in the lift needs lifting & replacing.

Posted by on 11 May 2022

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Comment from Hotel Management

12 May 2022 by gerry

Hi Bianca, Thank you for taking the time to review your recent stay with us. I am pleased to see that we have met with most of your expectations and glad to see that you enjoyed the Leisure Facilities. Thank you for the comments regarding our lifts I will pass them on to my Maintenance Team to investigate further. Kind regards Gerry Reception team

5 out of 5
Great hotel, the rooms were very clean amd the staff were very friendly. The only things missing were biscuits in the bedroom and no ironing facilities in the room. Lucky we brought own iron. Above all, its a lovely hotel

Posted by on 15 Aug 2021

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4 out of 5
The hotel was spotlessly clean and quite obviously recently refurbished. The staff were friendly, professional and attentive. The standard room size is well appointed but TINY. Just enough room for a bed and a kettle. The bathroom has everything you need, but again very small. The toilet is crammed into a corner between the sink and wall and there's not much room when it comes to using it. Larger bottoms would struggle! The bar is typically overpriced. A double whisky and coke costs almost £10. I guess thats to be ecpected in a hotel, but its still a lot of money. Breakfast was Superb! Full English or continental on offer. Normally it would be a help yourself buffet, but during the pandemic you order what you want and its brought to your table. Whilst the room is small and feels quite cramped, i spent a very restful night here and slept like a log. This is a purpose built hotel that looks like it was built in the 60's. Im guessing that room sizes werent as important when the hotel was originally built, but nowadays i think we expect more.

Posted by on 22 Jun 2021

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Comment from Hotel Management

26 Jun 2021 by Thibault

Thank you for letting us know about your stay, we do have six different room categories, maybe a king size room would have fit your needs better thank a compact double one. I will report your suggestion of some snacks as peanuts or crisps to our Food and Beverage Manager this can be a very nice idea. Best regards

Property Features

Mercure Birmingham West Hotel offers its guests a full-service spa, an indoor pool, and a health club. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Business amenities include 15 meeting rooms and coworking spaces. Event space at this hotel measures 1916 square feet (178 square metres) and includes conference space. A sauna, spa services, and a terrace are also featured at the eco-certified Mercure Birmingham West Hotel. For a fee, parking is available. Smoking is allowed in designated areas at this 4-star West Bromwich hotel.

  • 1 building
  • 168 guestrooms or units
  • 4 levels
  • Conference rooms
  • 1916 sq ft of conference space
  • 178 sq. m of conference space
  • Built in 1975
  • Deli
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Beauty salon
  • Computer for guest use
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: The Hawthorns Station (2.2 km / 1.4 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Mercure Birmingham West Hotel offers 168 accommodations with laptop-compatible safes and coffee/tea makers. This accommodation offers separate sitting areas. Flat-screen televisions come with satellite channels and pay-per-view films. Bathrooms include a shower, dressing gowns, designer toiletries and complimentary toiletries. This West Bromwich hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and complimentary weekday newspapers. Additionally, rooms include a hairdryer and blackout curtains. Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

  • Sitting area
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Films for purchase
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower
  • Cots (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Hairdryer
  • Laptop safe
  • Dressing gowns
  • Designer toiletries
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or cupboard
  • Change of towels (on request)
  • Change of bedsheets (on request)
  • Desk chair

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:30 AM to 10:30 AM.

Restaurant 1896 – Overlooking the garden, this restaurant specialises in international cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar.

Lounge Bar – This bar specialises in British cuisine and serves lunch and light fare. Open daily.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool, a health club and a sauna.

Children aged under 12 years old are not allowed in the swimming pool or health club without adult supervision. Guests aged under 16 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Horse riding nearby
  • Bicycle rentals nearby
  • Golfing nearby
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Casino nearby
  • Health or beauty spa nearby

Spa Services

Guests can pamper themselves with a trip to the on-site spa, which has 2 treatment rooms. Services include facials, body wraps, body scrubs and body treatments.

  • Number of treatment rooms 2
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair accessible parking
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

If you are planning to arrive after 10:00 PM, please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for GBP 15.0 per stay.
  • Free cots (infant beds)!

Pet Policy

  • Pets: GBP 20.00 per accommodation, per day
  • Only dogs are allowed
  • Food and water bowls and an off-lead area are available Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, Barclaycard and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

  • One child stays free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Humane animal treatment
  • Sustainability/community reinvestment (10% revenue or more)
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Children stay free - maximum age 6
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Carbon monoxide detector
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for dinner
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 16 for adults and from GBP 8 for children
  • Self-parking fee: GBP 7.00 per day
  • Pet fee: GBP 20.00 per accommodation, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between noon and 2:00 PM
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 15.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Park Inn Radisson Birmingham West M5 J1
  • Park Inn Radisson Birmingham West M5 J1 Hotel
  • Park Inn Radisson Birmingham West M5 J1 Hotel West Bromwich
  • Park Inn Radisson Birmingham West M5 J1 West Bromwich
  • West Bromwich Hotel AccorHotels Now Open
  • West Bromwich AccorHotels Now Open
  • The Birmingham West Hotel by AccorHotels Hotel
  • The Birmingham West Hotel by AccorHotels West Bromwich
  • Hotel The West Bromwich Hotel And Spa by AccorHotels (Now Open)
  • The Birmingham West Hotel by AccorHotels Hotel West Bromwich
  • Hotel AccorHotels Now Open
  • AccorHotels Now Open
  • Park Inn by Radisson Birmingham West M5 J1
  • The West Bromwich Hotel Spa by AccorHotels (Now Open)

You should know

  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.

  • Green Tourism Programme
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.