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4.3 out of 5

"Access to gym and pool was the highlight of our stay. Lift smells unpleasant: the carpet in the lift needs lifting & replacing. " More

By a verified traveller on Wed 11 May 2022

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Standard Double Room, 1 Double Bed (Compact)

Bed Count 1 Full Bed Maximum Occupancy 2 Max
£50* Per night/room 26 Feb - 27 Feb

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 3 Single Beds

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

Classic Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Standard Double Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Mercure Birmingham West Hotel. During your stay, you're just a quick walk from Sandwell Valley Country Park. You'll find features such as free WiFi in public areas and free self-parking, plus an indoor pool.

  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine and garden views while dining at Hotel Restaurant
  • Full breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests speak favourably about the pool and the breakfast
  • 1.5 mi (2.4 km) from The Hawthorns and 4.7 mi (7.6 km) from Arena Birmingham

Mercure Birmingham West Hotel ratings based on 3 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Mercure Birmingham West Hotel

Couples (1)
4 out of 5
Access to gym and pool was the highlight of our stay. Lift smells unpleasant: the carpet in the lift needs lifting & replacing.

Posted by on 11 May 2022

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Comment from Hotel Management

12 May 2022 by gerry

Hi Bianca, Thank you for taking the time to review your recent stay with us. I am pleased to see that we have met with most of your expectations and glad to see that you enjoyed the Leisure Facilities. Thank you for the comments regarding our lifts I will pass them on to my Maintenance Team to investigate further. Kind regards Gerry Reception team

5 out of 5
Great hotel, the rooms were very clean amd the staff were very friendly. The only things missing were biscuits in the bedroom and no ironing facilities in the room. Lucky we brought own iron. Above all, its a lovely hotel

Posted by on 15 Aug 2021

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4 out of 5
The hotel was spotlessly clean and quite obviously recently refurbished. The staff were friendly, professional and attentive. The standard room size is well appointed but TINY. Just enough room for a bed and a kettle. The bathroom has everything you need, but again very small. The toilet is crammed into a corner between the sink and wall and there's not much room when it comes to using it. Larger bottoms would struggle! The bar is typically overpriced. A double whisky and coke costs almost £10. I guess thats to be ecpected in a hotel, but its still a lot of money. Breakfast was Superb! Full English or continental on offer. Normally it would be a help yourself buffet, but during the pandemic you order what you want and its brought to your table. Whilst the room is small and feels quite cramped, i spent a very restful night here and slept like a log. This is a purpose built hotel that looks like it was built in the 60's. Im guessing that room sizes werent as important when the hotel was originally built, but nowadays i think we expect more.

Posted by on 22 Jun 2021

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Comment from Hotel Management

26 Jun 2021 by Thibault

Thank you for letting us know about your stay, we do have six different room categories, maybe a king size room would have fit your needs better thank a compact double one. I will report your suggestion of some snacks as peanuts or crisps to our Food and Beverage Manager this can be a very nice idea. Best regards

Property Features

Mercure Birmingham West Hotel offers its guests an indoor pool, a health club, and a sauna. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 1916 square feet (178 square metres) and includes conference rooms. Spa services, a terrace, and tour or ticket assistance are also featured at the eco-friendly Mercure Birmingham West Hotel. Free self parking is available. A complete renovation of Mercure Birmingham West Hotel was completed in December 2019. Smoking is allowed in designated areas at this 4-star West Bromwich hotel.

  • 1 building
  • 168 guestrooms or units
  • 4 levels
  • 1916 sq ft of conference space
  • 178 sq. m of conference space
  • Built in 1975
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Computer for guest use
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: The Hawthorns Station (2.8 km / 1.7 mi)
  • Parking: Free self parking

Room Amenities

Mercure Birmingham West Hotel offers 168 accommodations with laptop-compatible safes and coffee/tea makers. Each accommodation is individually decorated. 21-inch Flat-screen televisions come with satellite channels and pay-per-view films. Bathrooms include a shower, dressing gowns, designer toiletries and complimentary toiletries. This West Bromwich hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers. Additionally, rooms include a hairdryer and blackout curtains. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Films for purchase
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Hairdryer
  • Laptop safe
  • Dressing gowns
  • Designer toiletries
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Climate control
  • Ensuite bathroom
  • Unique decor
  • Connecting rooms available
  • Wardrobe or cupboard

Food & Drink

For a fee, guests can enjoy a full breakfast daily from 7 AM to 9:30 AM.

Hotel Restaurant – Overlooking the garden, this restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Hotel Bar – On-site bar. Open daily.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool, a health club and a sauna.

Children aged under 12 years old are not allowed in the swimming pool or health club without adult supervision. Guests aged under 16 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Horse riding nearby
  • Golfing nearby
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Casino nearby
  • Health or beauty spa nearby

Spa Services

Guests can pamper themselves by indulging in the on-site spa services. There are 2 treatment rooms. Services include massages.

  • Number of treatment rooms 2
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible parking
  • In-room accessibility
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, Barclaycard and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser. Contactless check-in and contactless check-out are available. Individually wrapped food options are available for breakfast and dinner. Each guest room is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

  • One child stays free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Protective clothing is available for guests
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Children stay free: Maximum age 6
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Carbon monoxide detector
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually wrapped food options are available
  • Children stay free
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for dinner
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: GBP 13.95 for adults and GBP 7.95 for children (approximately)
  • Early check-in fee: GBP 20.00 (subject to availability)
  • Late check-out fee: GBP 20.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Park Inn Radisson Birmingham West M5 J1
  • Park Inn Radisson Birmingham West M5 J1 Hotel
  • Park Inn Radisson Birmingham West M5 J1 Hotel West Bromwich
  • Park Inn Radisson Birmingham West M5 J1 West Bromwich
  • West Bromwich Hotel AccorHotels Now Open
  • West Bromwich AccorHotels Now Open
  • The Birmingham West Hotel by AccorHotels Hotel
  • The Birmingham West Hotel by AccorHotels West Bromwich
  • Hotel The West Bromwich Hotel And Spa by AccorHotels (Now Open)
  • The Birmingham West Hotel by AccorHotels Hotel West Bromwich
  • Hotel AccorHotels Now Open
  • AccorHotels Now Open
  • Park Inn by Radisson Birmingham West M5 J1
  • The West Bromwich Hotel Spa by AccorHotels (Now Open)

You should know

  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

Green/Sustainable Property
This property participates in Green Tourism Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

  • Green Tourism Programme
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.