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4.1 out of 5

"Room could do with updating but generally very good " More

By a verified traveller on Sun 27 Oct 2019

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Standard Double Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Executive Room, 1 Queen Bed with Sofa bed

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Superior Room, 1 Queen Bed with Sofa bed

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Hotel Description

The breakfast at Novotel Birmingham Centre gets good marks from our customers. During your stay, you're just a quick walk from Broad Street. You'll find features such as free WiFi in public areas, plus a restaurant and a gym. Built in 1991, this 4-star hotel has 148 rooms over 6 floors. Free WiFi and sofa beds are available in all rooms.

  • Air-conditioned rooms with sofa beds, 24-hour room service and LCD TVs
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include a front-desk safe, a 24-hour business centre and 9 meeting rooms
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests speak favourably about the location and the breakfast
  • Steps from Broad Street and Brindleyplace
  • Cats and dogs welcome for a fee

Novotel Birmingham Centre ratings based on 7 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Novotel Birmingham Centre

Everyone (4) Couples (3)
5 out of 5

Posted by on 6 Mar 2020

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Comment from Hotel Management

9 Mar 2020 by Arif Khan

Thank you for the 5 Star review. Please do visit us again soon!

4 out of 5
Room could do with updating but generally very good

Posted by on 27 Oct 2019

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Comment from Hotel Management

30 Oct 2019 by Alicja Majewska-Zorzi (Rooms Division Manager)

Thank you very much for taking the time to share your comments with us!

5 out of 5

Posted by on 22 Sep 2019

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Comment from Hotel Management

25 Sep 2019 by Alicja

Thank you! I am immensely happy you have enjoyed your stay with us!

4 out of 5

Good location for eating out and bars.

Ground floor very modern, corridors a touch drab but rooms are well appointed. Excellent breakfast. Good gym facilities but lacking a pool.

Posted by , from Belfasr on 29 Jun 2017

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4 out of 5

Good hotel close to the main bars and restaurants

Really nice hotel and location for a weekend in the city. It's great that the hotel has an underground car park and takes dogs for £10 a night. Rooms not as modern as some other Novotel, but clean and comfortable.

Posted by , from H on 25 Jul 2016

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4 out of 5

Perfect Location

Novotel Birmingham on Broad Street was ideal as it is walking distance from the ICC. The room was clean, comfortable and relaxing.

Posted by on 2 Jan 2015

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3 out of 5

A sound short stay

The staff were very friendly and helpful. The reception, dining and bar area are very nice but I didn't think the decore of the room we stayed in, especially the bathroom was of 4* quality. Disappointingly, the car pack charge is £14 a night, which is more than we'd paid when we stayed in a London hotel and a hotel across the road on Broad Street. Fortunately, our charge was waived because we were mis-quoted the charge. The location of the hotel is very good as we had planned to eat locally as there are tour lots of good quality restaurants within a 15 minute walk. Most of the bars on Broad Street are aimed at under 25's but there are better bars off the beaten track for the discerning drinker. Generally, as sound few days stay.

Posted by on 22 Jun 2014

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About the Novotel Birmingham Centre

Location 70 Broad Street, Birmingham, England B1 2HT

Renovations + Closures

This property is closed from 25 August 2021 to 3 March 2022 (dates subject to change).

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Novotel Birmingham Centre offers its guests a sauna and a fitness centre. Along with a restaurant and a coffee shop/café, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. You'll find a 24-hour business centre on site. Event space at this hotel measures 2616 square feet (243 square metres) and includes conference centres. An arcade/games room, multilingual staff, and dry cleaning/laundry services are also featured at the eco-friendly Novotel Birmingham Centre. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Birmingham hotel is smoke free.

  • 1 building
  • 148 guestrooms or units
  • 6 levels
  • 2616 sq ft of conference space
  • 243 sq. m of conference space
  • Built in 1991
  • Deli
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Games room or arcade
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Arcade/game room
  • Sofa bed
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Birmingham Five Ways Station (1.5 km / 0.9 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Novotel Birmingham Centre offers 148 forms of accommodation with minibars and laptop-compatible safes. This accommodation is furnished with double sofa beds. 25-inch LCD televisions come with satellite channels. Bathrooms include complimentary toiletries and hairdryers. This Birmingham hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

  • Pull-out sofa bed
  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 11:00 AM.

Elements – This restaurant serves breakfast, lunch and dinner. A children's menu is available.

Late-night fare is available from 24-hour room service.

Nearby Activities

Recreational amenities at the hotel include a sauna and a fitness centre.

Children aged under 16 years old are not allowed in the fitness facility without adult supervision.

  • Casino nearby
  • Health or beauty spa nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Handrails in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time ends at anytime
  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • Pets: GBP 10 per pet, per day
  • Only dogs and cats are allowed Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Eurocard, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some on-site facilities. Contactless check-in and contactless checkout are available. Enhanced food service safety measures are in place. Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service. Each guest room is kept vacant for a minimum of 72 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of We're Good To Go (UK) and ALLSAFE (Accor Hotels) guidelines.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Security system
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • LGBTQ friendly
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation might be required for some facilities on site
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows regional sanitisation guidelines We're Good To Go (UK)
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Parking height restrictions apply
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • Debit cards
  • Gap period enforced between guest stays - 72 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: GBP 13.95 per person (approximately)
  • Covered self-parking fee: GBP 18.00 per day
  • Pet fee: GBP 10 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Novotel Birmingham Centre
  • Novotel Hotel Birmingham Centre
  • Novotel Birmingham Centre Hotel
  • Birmingham Novotel
  • Novotel Birmingham Centre Hotel Birmingham
  • Novotel Birmingham Birmingham
  • Novotel Birmingham Centre Hotel
  • Novotel Birmingham Centre Birmingham
  • Novotel Birmingham Centre Hotel Birmingham

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Awards & Affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

  • UNESCO Sustainable Tourism Pledge
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.