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4.1 out of 5

"staf not clearing tables at breakfast standing around or looking art phones " More

By a verified traveller on Tue 27 Dec 2022

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Superior Room, 1 Queen Bed with Sofa bed

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Standard Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Executive Room, 1 Queen Bed with Sofa bed

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Novotel Birmingham Centre. During your stay, you're just a quick walk from Broad Street. You'll find features such as free WiFi in public areas, plus a restaurant and a gym.

  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include a front desk safe, a 24-hour business centre and 9 meeting rooms
  • On-site recreation includes a gym
  • Guests speak favourably about the location and the convenient parking
  • Steps from Brindleyplace and Broad Street
  • Cats and dogs welcome for a fee

Novotel Birmingham Centre ratings based on 8 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Novotel Birmingham Centre

Everyone (4) Couples (3)
4 out of 5
staf not clearing tables at breakfast standing around or looking art phones

Posted by on 27 Dec 2022

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Comment from Hotel Management

30 Dec 2022 by Tamanna Ahmed

Dear Amanda,Thank you for your stay with us. We really appreciate your feedback as it helps us to improve our service. Your message has been passed to our management team for further investigation.We look forward to welcoming you back soon.Regards,

3 out of 5
Everything was great, except for the fact my card stopped working EVERY time I needed to get into my room. Every single time I tried to get into my room I had to go back down to reception and get it sorted. If it weren’t for this it would have been an easy 5/5 for the price, room and location.

Posted by on 10 Mar 2022

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Comment from Hotel Management

17 Apr 2022 by George Fratiloiu

Dear Mhairi, Thank you for taking the time to write a review about your recent visit to Novotel Birmingham City Centre. I am delighted that you enjoyed your stay and we have noted your comments about key cards which stopped working. We taking all the guest feedbacks on board as will help us to improve our service . Today I am happy to share with you that we change all our door lockers in the hotel and is with brand new digital cards , comments like yours helped us to improve and make a big change in the hotel. I hope I will be welcoming you back soon. Have a great day,

5 out of 5

Posted by on 6 Mar 2020

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Comment from Hotel Management

9 Mar 2020 by Arif Khan

Thank you for the 5 Star review. Please do visit us again soon!

4 out of 5
Room could do with updating but generally very good

Posted by on 27 Oct 2019

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Comment from Hotel Management

30 Oct 2019 by Alicja Majewska-Zorzi (Rooms Division Manager)

Thank you very much for taking the time to share your comments with us!

5 out of 5

Posted by on 22 Sep 2019

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Comment from Hotel Management

25 Sep 2019 by Alicja

Thank you! I am immensely happy you have enjoyed your stay with us!

4 out of 5

Good location for eating out and bars.

Ground floor very modern, corridors a touch drab but rooms are well appointed. Excellent breakfast. Good gym facilities but lacking a pool.

Posted by , from Belfasr on 29 Jun 2017

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4 out of 5

Good hotel close to the main bars and restaurants

Really nice hotel and location for a weekend in the city. It's great that the hotel has an underground car park and takes dogs for £10 a night. Rooms not as modern as some other Novotel, but clean and comfortable.

Posted by , from H on 25 Jul 2016

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4 out of 5

Perfect Location

Novotel Birmingham on Broad Street was ideal as it is walking distance from the ICC. The room was clean, comfortable and relaxing.

Posted by on 2 Jan 2015

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About the Novotel Birmingham Centre

Location 70 Broad Street, Birmingham, England B1 2HT

Property Features

Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A 24-hour business centre and 9 meeting rooms are available. WiFi is free in public spaces. Event space at this hotel measures 2616 square feet (243 square metres) and includes a conference centre. A fitness centre, an arcade/games room, and multilingual staff are also featured at the business-friendly Novotel Birmingham Centre. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Birmingham hotel is smoke free.

  • 1 building
  • 148 guestrooms or units
  • 6 levels
  • 2616 sq ft of conference space
  • 243 sq. m of conference space
  • Built in 1991
  • Deli
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Games room or arcade
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Arcade/game room
  • Free cots/infant beds


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi


Self parking (surcharge) , Parking (limited spaces)


  • Train station: Birmingham Five Ways Station (1.5 km / 0.9 mi)
  • Metro station: Brindley Place Tram Stop (0.1 km / 0.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Novotel Birmingham Centre offers 148 accommodations with minibars and laptop-compatible safes. This accommodation has separate sitting areas and includes desk chairs and dining tables. LCD televisions come with satellite channels. Bathrooms include complimentary toiletries and hairdryers. This Birmingham hotel provides complimentary wireless Internet access. Business-friendly amenities include offices, desks and telephones. Additionally, rooms include an iron/ironing board and a ceiling fan. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

  • Sitting area
  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Heating
  • Ceiling fan
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or cupboard
  • Change of towels (on request)
  • Change of bedsheets (on request)
  • Desk chair

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily.

Elements – This restaurant serves breakfast, lunch and dinner. A children's menu is available.

Late-night fare is available from 24-hour room service.

Nearby Activities

Recreational amenities at the hotel include a fitness centre.

Children aged under 16 years old are not allowed in the fitness facility without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Casino nearby
  • Health or beauty spa nearby


If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Assistive listening devices in meeting rooms
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies


  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.


  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • Pets: GBP 20 per pet, per day
  • Only dogs and cats are allowed Service animals are exempt from fees.


Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Eurocard and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Annual carbon offsets
  • Humane animal treatment
  • Sustainability/community reinvestment (10% revenue or more)
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Property confirms they are implementing guest safety measures
  • Security system
  • Staffed front desk
  • No rollaway/extra beds available
  • Carbon monoxide detector
  • LGBTQ friendly
  • Smoke detector
  • Parking height restrictions apply
  • Debit cards


Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 18 per person
  • Covered self-parking fee: GBP 18.00 per day
  • Pet fee: GBP 20 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: GBP 20 (subject to availability)
  • Late check-out fee: GBP 20 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Novotel Birmingham Centre
  • Novotel Hotel Birmingham Centre
  • Novotel Birmingham Centre Hotel
  • Birmingham Novotel
  • Novotel Birmingham Centre Hotel Birmingham
  • Novotel Birmingham Birmingham
  • Novotel Birmingham Centre Hotel
  • Novotel Birmingham Centre Birmingham
  • Novotel Birmingham Centre Hotel Birmingham

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.