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16 Jul 2020 by Katarina
Dear valued guest, Thank you for taking the time to review our Birmingham City Centre hotel, we're always pleased to receive feedback from our guests. Our team here work hard to provide great customer service to all of our guests and I do hope we can welcome you back again soon. Very best regards Katarina
16 Jul 2020 by Katarina
Dear Traveller, Thank you for the kind words following your stay with us here in Birmingham. I am pleased that you enjoyed your experience of pentahotels, it certainly is an exciting chain of hotels! I hope that we will see you back with us very soon. Very best regards Katarina
16 Jul 2020 by Katarina
Dear Valued guest, Thank you for taking the time to share your experience of your stay with us here at pentahotel Birmingham. It was really good to hear that you enjoyed your stay with us, the team and I are always thankful of hearing that we have got things right! I hope that we will see you back again soon! Very best regards Katarina
22 Jul 2020 by Katarina
Dear valued guest, Thank you for taking the time to review our Birmingham City Centre hotel, we're always pleased to receive feedback from our guests. Our team here work hard to provide great customer service to all of our guests and I do hope we can welcome you back again soon. Very best regards Katarina
This property is closed from 4 November 2020 to 30 November 2020 (dates subject to change).
The following facilities or services will be unavailable from September 9 2020 to March 1 2021 (dates subject to change):
There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. WiFi is free in public spaces. Event space at this hotel measures 3907 square feet (363 square metres) and includes conference centres. A 24-hour fitness centre, a library, and a terrace are also featured at the business-friendly pentahotel Birmingham. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of pentahotel Birmingham was completed in January 2014. This 4-star Birmingham hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge) , Limited onsite parking
Pentahotel Birmingham offers 131 forms of accommodation with coffee/tea makers and complimentary bathrobes. 42-inch Flat-screen televisions come with satellite channels and pay-per-view films. Bathrooms include a shower with a rainfall showerhead, slippers, designer toiletries and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and blackout curtains. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.
The hotel hosts a free manager's reception daily.
Pentalounge – This restaurant specialises in Modern European cuisine and serves breakfast, lunch and dinner. A children's menu is available.
Late-night fare is available from 24-hour room service.
Recreational amenities at the hotel include a 24-hour fitness centre.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
Guests must contact this property in advance to reserve cots/infant beds
Tax ID - GB902661347
This property accepts credit cards, debit cards and mobile payments; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Parties and events are allowed on site
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
All guests must show a valid ID.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). Guests must contact this property in advance to reserve cots/infant beds. The tax ID number is GB902661347. This property accepts credit cards, debit cards and mobile payments. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. Parties and events are allowed on site. Long-term renters welcome. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; reservations are required for some on-site facilities. Contactless check-in and contactless checkout are available. Enhanced food service safety measures are in place. Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service. Each guest room is kept vacant for a minimum of 48 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (third-party expert - Global).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
