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4.0 out of 5

"Cheap prices, 10 minutes walk from new street station, but a basic hotel " More

By a verified traveller on Tue 28 Jan 2020

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Hotel Description

Our customers tell us they can't get enough of pentahotel Birmingham's great location. During your stay, you're just a quick walk from The Mailbox. Enjoy features like free WiFi in public areas and a free manager's reception, plus a restaurant. Built in 2009, this 4-star hotel has 131 rooms over 8 floors. Free WiFi and flat-screen TVs are available in all rooms.

  • All rooms offer flat-screen TVs, room service (during limited hours) and rainfall showerheads
  • Free WiFi
  • Enjoy Modern European cuisine while dining at pentalounge
  • Buffet breakfast served daily for a fee
  • Amenities include a front-desk safe, meeting rooms and a conference centre
  • On-site recreation includes a 24-hour fitness centre
  • Guests speak favourably about the area's walkability and the helpful staff
  • Just a 4-minute walk from The Mailbox and 10 minutes on foot from Broad Street
  • Pets welcome for a fee

Standard Room (Penta)

Bed Count 1 Double Bed Maximum Occupancy 2 Max
£47* Per night/room 5 Jul - 6 Jul

Room (Penta Plus)

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Room (penta PlayerPad)

Bed Count 1 Double Bed Maximum Occupancy 2 Max

pentahotel Birmingham ratings based on 14 verified reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for pentahotel Birmingham

Everyone (7) Couples (6) Family (3)
3 out of 5
Cheap prices, 10 minutes walk from new street station, but a basic hotel

Posted by on 28 Jan 2020

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5 out of 5
Our stay was lovely the hotel was clean and the decor was very unique. All staff were super helpful and I would 100% recommend staying at this hotel . It’s a short distance from the station, bullring and nightlife.

Posted by on 27 Jan 2020

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5 out of 5
Great location, very friendly and helpful staff. Extremely clean rooms and hotel overall. The buffet breakfast was to die for! A lot of veggie and vigan options. I highly recommend this hotel!

Posted by on 26 Jan 2020

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5 out of 5

Posted by on 4 Dec 2019

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5 out of 5
Hotel is great, rooms are big, clean and spacious! Good quality bed and furniture. Shower and bathroom are a high standard. Only issue which is out of hotels control would be the area! Could do with some renovations. Hotel is close to all amenities and train station!

Posted by on 30 Oct 2019

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4 out of 5
Late check-out of 3pm on Sunday is amazing. Location good but roadside rooms a bit noisier with windows open. Not outstanding but for the price-point this really is a great find. Didn't eat so can't comment but not a bad little menu and not too badly priced from what I saw. Had a 'VIP' room which guaranteed the late check-out but I don't know if the rooms were any better as I didn't see the standard ones. But my room was top floor which is always a bonus for me because no thumping from above.

Posted by on 17 Oct 2019

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1 out of 5
Had a family emergency and the hotel would not support in my cancellation as it was last minute.

Posted by on 28 May 2019

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4 out of 5
Liked easy check in, plenty of space and lovely bathroom. Maids were up and about VERY early and VERY noisy, therefore waking us up from early and couldn’t resume sleeping. Beds were a little uncomfortable and pillows far too flat, had to fold them over.

Posted by on 17 Mar 2019

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5 out of 5

Posted by on 28 Jan 2019

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4 out of 5
Great value hotel in good location. Room fairly basic but clean.

Posted by , from Newcastle-under-Lyme on 29 Apr 2018

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Property Features

There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. WiFi is free in public spaces. Event space at this hotel measures 3907 square feet (363 square metres) and includes conference centres. A 24-hour fitness centre, a library, and a terrace are also featured at the business-friendly pentahotel Birmingham. This 4-star Birmingham hotel is smoke free.

  • 1 building
  • 131 guestrooms or units
  • 8 levels
  • 3907 sq ft of conference space
  • 363 sq. m of conference space
  • Built in 2009
  • Dining venue
  • Bar or lounge
  • Manager's reception (free)
  • Coffee shop
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Front desk safe
  • Tour and ticket information
  • Library
  • Terrace
  • Television in lobby
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Parking (limited spaces)

Transport

  • Airport: Birmingham (BHX) (26.6 km / 16.5 mi)
  • Train station: Birmingham New Street Station (0.6 km / 0.4 mi)

Room Amenities

Pentahotel Birmingham offers 131 forms of accommodation with coffee/tea makers and complimentary bathrobes. 42-inch Flat-screen televisions come with satellite channels and pay-per-view films. Bathrooms include a shower with a rainfall showerhead, slippers, designer toiletries and complimentary toiletries. This Birmingham hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and blackout curtains. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

  • Separate bedroom
  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Films for purchase
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Hairdryer
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Heating
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

The hotel hosts a free manager's reception daily.

Pentalounge – This restaurant specialises in Modern European cuisine and serves breakfast, lunch and dinner. A children's menu is available.

Late-night fare is available from room service (during limited hours).

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness centre.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible parking
  • In-room accessibility
  • Assistive listening devices available

Hotel Policies

Check-in

  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Due to COVID-19 travel restrictions, this property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets: GBP 25.00 per pet, per stay
  • Maximum 2 per room

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). Guests must contact this property in advance to reserve cots/infant beds. Tax ID - GB902661347. Long-term renters welcome. Noise-free guestrooms cannot be guaranteed. Parties and events are allowed on site. Safety features at this property include a smoke detector. This property advises that enhanced cleaning and safety measures are currently in place.Disinfectant is used to clean the property, and guests are provided with hand sanitiser.Personal protective equipment, including masks and gloves, will be available to guests.For traveller safety, the following measures are in place: social distancing measures are in place; staff at the property wear personal protective equipment; an acrylic shield is in place between staff and guests in main contact areas.Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.Each guestroom is kept vacant for a minimum of 24 hours between bookings. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

All guests must show a valid ID.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). Guests must contact this property in advance to reserve cots/infant beds. The tax ID number is GB902661347. Parties and events are allowed on site. Long-term renters welcome. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector in all accommodation. This property advises that enhanced cleaning and safety measures are currently in place.Disinfectant is used to clean the property, and guests are provided with hand sanitiser.Personal protective equipment, including masks and gloves, will be available to guests.For traveller safety, the following measures are in place: social distancing measures are in place; staff at the property wear personal protective equipment; an acrylic shield is in place between staff and guests in main contact areas.Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • One child stays free
  • Noise-free rooms not guaranteed
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Car not required
  • Long-term renters welcome
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Events/parties allowed
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Tax ID – GB902661347
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • Debit cards
  • Gap period enforced between guests' stays 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: GBP 15 for adults and GBP 7.5 for children (approximately)
  • Self-parking fee: GBP 16.00 per night
  • Nearby parking fee: GBP 8 per day
  • Pet fee: GBP 25.00 per pet, per stay
  • Late check-out fee: GBP 15 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Birmingham pentahotel
  • pentahotel Birmingham
  • pentahotel Hotel Birmingham
  • Ramada Encore Birmingham City Hotel Birmingham
  • pentahotel Birmingham Hotel
  • pentahotel Birmingham Hotel
  • pentahotel Birmingham Birmingham
  • pentahotel Birmingham Hotel Birmingham

You should know

  • One child aged 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.