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3.5 out of 5

"Very clean comfortable room . Polite staff . Lovely food " More

By a verified traveller on Mon 15 Apr 2019

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Hotel Description

The shopping around Quality Hotel Dudley gets good marks from our customers. During your stay, you're just a quick walk from Dudley Zoo and Castle. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant. This 3-star hotel has 72 rooms over 2 floors. Enjoy your stay with amenities like free WiFi and cable TV channels in each room.

  • All rooms offer cable TV, room service (during limited hours) and coffee/tea makers
  • Free WiFi
  • Free self-parking
  • Enjoy British cuisine while dining at Quality Hotel Restaurant
  • Full breakfast served daily for a fee
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • On-site recreation includes a fitness centre
  • Guests have good things to say about the accommodation for the comfy beds and overall comfort
  • Within a 15-minute walk of Dudley Zoo and Castle and Dudley Town Hall
  • Pets welcome for a fee

Standard Double Room

Bed Count 1 Double Bed Maximum Occupancy 2 Max
£32* Per night/room 17 Jul - 18 Jul

Standard Twin Room, 2 Single Beds

Bed Count 2 Single Beds Maximum Occupancy 2 Max

Family Room

Bed Count 1 Double Bed Maximum Occupancy 3 Max

Quality Hotel Dudley ratings based on 8 verified reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 2.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Quality Hotel Dudley

Everyone (5) Couples (1) Family (1)
5 out of 5
Very clean comfortable room . Polite staff . Lovely food

Posted by on 15 Apr 2019

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4 out of 5
The hotel is a little bit older looking and might need some TLC but the room was adequate and clean. We forgot some items in the room and only realised two days later and the staff still kept it for us to collect - Great service and much appreciated. Thank you!

Posted by on 18 Mar 2019

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4 out of 5

Posted by on 13 Mar 2019

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5 out of 5
Nice hotel, friendly staff I will definitely be dying v this hotel again

Posted by on 31 Dec 2018

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1 out of 5

Nice from outside terrible inside

Dirty room taps very tight cold water will not open,Asked for a iron was told we do not have any irons. Drains are blocked.Asked if manager is available was told he will be back next week Very bad experience please avoid this hotel if you want a peaceful night

Posted by on 2 Apr 2018

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2 out of 5
Room had a strange smell, bed was so uncomfortable so didnt hardly sleep, very dated room,

Posted by on 19 Feb 2018

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4 out of 5

Needs a little tlc but did the job

Cons: No mention of wifi and by the time we realised, we were settled so couldn't be bothered to ask the staff. Needs an update for décor and bathroom.
The room was fine, suited our needs. The tv was in a fixed position, which wasn't great but caused minimal issue. The staff were nice but didn't offer checkout time or wifi code up front.

Posted by on 27 Sep 2016

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3 out of 5

A trip with my girlfriend

Cheap hotel so no wonder that it could use a renovation. Our room was old but at least clean. Good point that it is close to the Zoo and the Black Country Living Museum.

Posted by on 11 Apr 2016

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Renovations + Closures

This property is closed from 24 March 2020 to 5 July 2020 (dates subject to change).

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. You'll find a business centre on site. WiFi is free in public spaces. A fitness centre, tour or ticket assistance, and multilingual staff are also featured at the business-friendly Quality Hotel Dudley. Free self parking is available. Smoking is allowed in designated areas at this 3-star Dudley hotel.

  • 72 guestrooms or units
  • 2 levels
  • Dining venue
  • Bar or lounge
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Outdoor picnic space
  • Smoking in designated areas

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking

Transport

  • Airport: East Midlands (EMA) (82.1 km / 51 mi)
  • Train station: Tipton Dudley Port Station (2.9 km / 1.8 mi)
  • Parking: Free self parking

Room Amenities

Quality Hotel Dudley offers 72 forms of accommodation with a safe and coffee/tea makers. Cable televisions are provided. Bathrooms include a shower and hairdryers. Guests can surf the web using complimentary wireless Internet access.

  • In-room dining (limited hours)
  • Television
  • Cable channels
  • Coffee maker
  • Shower
  • Cots (free)
  • Hairdryer
  • Safe
  • Iron and ironing board
  • Desk
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy a continental breakfast daily.

Quality Hotel Restaurant – This restaurant specialises in British cuisine and serves breakfast, lunch and dinner.

The Wards Arms Bar – This bar only serves light fare.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a fitness centre.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible parking
  • In-room accessibility
  • Assistive listening devices available

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 4 AM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • Pets: GBP 10 per pet, per night
  • Maximum 1 per room

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Debit cards not accepted
  • Staffed front desk
  • No rollaway/extra beds available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: GBP 7.5 per person (approximately)
  • Pet fee: GBP 10 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Dudley Quality Hotel
  • Quality Dudley
  • Quality Hotel Dudley
  • Quality Inn Dudley
  • The Quality Hotel Dudley United Kingdom
  • Quality Hotel Dudley Hotel
  • Quality Hotel Dudley Dudley
  • Quality Hotel Dudley Hotel Dudley

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.