"Hard better and extremely thin pillows which caused neck ache. We had a terrible nights sleep. We gave up on using the app to order drinks. It was ... " More
6 Aug 2021 by SPH Team
Dear Guest, We are very sorry for your bad experience you have had with us. Your feedback will be past to the management and we hope to exceed your expectations next time. Kindness regards
1 Dec 2019 by Cam
Thank you very much for taking the time to share your experience with other guests. We do take all comments onboard to helps us make improvement to satisfy all our Guests. Should you return, are we able to allocate you to a room more quiet, please request this from our reception team. We hope to welcome you here again!
12 Aug 2019 by SPH Reception Team
Thank you for your kind words about your time spent with us.
16 Jun 2019 by SPH Reception Team
Thank you for taking the time to leave us some feedback, we appreciate all comments and take on board everything for general improvements.
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. Public spaces have free WiFi. A business centre and a meeting room are available. A terrace, multilingual staff, and concierge services are also featured at the business-friendly Saint Pauls House. Limited parking is available for a fee and is offered on a first-come, first-served basis.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge) , Parking (limited spaces)
Saint Pauls House offers 34 air-conditioned accommodations with espresso makers and coffee/tea makers. Flat-screen televisions come with premium cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers. This Birmingham hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.
The hotel hosts a free manager's reception daily.
Saint Pauls House – This restaurant specialises in local cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.
Late-night fare is available from room service (during limited hours).
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, Union Pay, debit cards and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.