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Saint Pauls House

4-star property
15-20 St Paul’s Square, Birmingham, England 020 3788 4841
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3.2 out of 5
See all 6 ebookers Reviews

"Hard better and extremely thin pillows which caused neck ache. We had a terrible nights sleep. We gave up on using the app to order drinks. It was ... " More

By a verified traveller on Mon 02 Aug 2021

Points Of Interest

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Standard Double Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max
£57* Per night/room 30 May - 31 May

Superior Deluxe Double Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Superior Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Double Room, 1 Double Bed, Accessible

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the bar at Saint Pauls House. During your stay, you're just a quick walk from St. Paul's Church. You'll find features such as free WiFi in public areas and a free manager's reception, plus a restaurant. This 4-star hotel has 34 rooms over 2 floors. All rooms offer free WiFi and flat-screen TVs.

  • Air-conditioned accommodations with flat-screen TVs, room service and espresso makers
  • Free WiFi
  • Enjoy local cuisine while dining at Saint Pauls House
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include a business centre, a meeting room and multilingual staff
  • Guests speak favourably about the clean guestrooms and the helpful staff
  • Within a 15-minute walk of Broad Street and Arena Birmingham

Saint Pauls House ratings based on 6 Verified Reviews

Review Summary
3.2 out of 5 3.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 2.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Saint Pauls House

Everyone (2) Couples (3) Family (1)
3 out of 5
Hard better and extremely thin pillows which caused neck ache. We had a terrible nights sleep. We gave up on using the app to order drinks. It was too complicated. Waitress at breakfast was extremely slow and we waited over 30 minutes for a coffee. However the standard of the food was excellent. Overall a disappointing experience and we probably won’t stay here again

Posted by on 2 Aug 2021

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Comment from Hotel Management

6 Aug 2021 by SPH Team

Dear Guest, We are very sorry for your bad experience you have had with us. Your feedback will be past to the management and we hope to exceed your expectations next time. Kindness regards

2 out of 5
Very noisy in room due to bar area. Cold room due to single glazing. Cleaners inconsiderate talking loudly and coughing outside our door at 8am. Facilities very basic and not deserving of their star rating. V disappointing stay!

Posted by on 30 Nov 2019

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Comment from Hotel Management

1 Dec 2019 by Cam

Thank you very much for taking the time to share your experience with other guests. We do take all comments onboard to helps us make improvement to satisfy all our Guests. Should you return, are we able to allocate you to a room more quiet, please request this from our reception team. We hope to welcome you here again!

5 out of 5
I love it the room was amazing. Free mini bar and great views

Posted by on 11 Aug 2019

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Comment from Hotel Management

12 Aug 2019 by SPH Reception Team

Thank you for your kind words about your time spent with us.

5 out of 5
The staff were extremely helpful and pleasant. The room was lovely although there was a small amount of mould in the shower. The night entrance isnt clear.

Posted by on 15 Jun 2019

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Comment from Hotel Management

16 Jun 2019 by SPH Reception Team

Thank you for taking the time to leave us some feedback, we appreciate all comments and take on board everything for general improvements.

2 out of 5

To noisey

The room we were in war right above the main doors and you had drunks leaving the bar shouting about till 4am... No sleep...

Posted by , from Hampshire on 19 Sep 2016

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2 out of 5

Should have been much better.

Pros: The bathroom and pleasant staff.
Cons: A great deal - see above!
Location: Quiet, attractive square near the Jewellery Quarter. Car park at extra cost.
This hotel is in a pleasant area of Birmingham and we were looking forward to our stay. I had booked a 'Superior Double Room', but was disappointed at the seemingly poor quality of the furnishings. The blind was broken and could not be raised; the bed was OK though in a rather cramped alcove; there was a very small round coffee table with one small chair despite this being a double room; there was plenty of space between the window and the far end, but with nothing in it except the very functional grey carpet and a poor quality desk with very chipped and scruffy stool. The shower room though small was the best bit! On checking in, the receptionist told us that for an extra cost there would be a breakfast buffet between 7-9 and that cooked breakfast was available till 11. When we appeared the following morning at 8.40 there was no buffet and no staff visible. A waitress showed us to a table and looked uncomprehending when we mentioned the buffet and asked if we had ordered it. We had not been told that we needed to. She brought us a short menu of cooked options and open sandwiches which I didn't want and told us that the buffet would only have been cereal and yoghourt! We were very surprised and disappointed that a so-called 4 star hotel would have so little to offer its guests in the morning. It turned out that we were the only people having breakfast and then discovered we were the only people staying there so maybe word has got around! Very poor value.

Posted by , from Hampshire on 16 Aug 2016

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About the Saint Pauls House

Location 15-20 St Paul’s Square, Birmingham, England B3 1QU

Property Features

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. Public spaces have free WiFi. A business centre and a meeting room are available. A terrace, multilingual staff, and concierge services are also featured at the business-friendly Saint Pauls House. Limited parking is available for a fee and is offered on a first-come, first-served basis.

  • 34 guestrooms or units
  • 2 levels
  • Manager's reception (free)
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Concierge
  • Terrace
  • Television in lobby
  • Lift
  • Bar or lounge
  • 1 conference room
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Birmingham Snow Hill Station (1 km / 0.6 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Saint Pauls House offers 34 air-conditioned accommodations with espresso makers and coffee/tea makers. Flat-screen televisions come with premium cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers. This Birmingham hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Espresso maker
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Hairdryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

The hotel hosts a free manager's reception daily.

Saint Pauls House – This restaurant specialises in local cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.

Late-night fare is available from room service (during limited hours).

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, Union Pay, debit cards and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

  • Noise-free rooms not guaranteed
  • UnionPay
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: GBP 12.00 per person (approximately)
  • Self-parking fee: GBP 15.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Saint Pauls House Hotel Birmingham
  • Saint Pauls House Hotel
  • Saint Pauls House Birmingham
  • Saint Pauls House Hotel
  • Saint Pauls House Birmingham
  • Saint Pauls House Hotel Birmingham
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.