4.1 out of 5

"After a cramped night in a double twin bed room at Drayton Manor Hotel this was a fantastic place for our family of 2 adults , a 2 year old and 6 year ... " More

By a verified traveller on Fri 31 Aug 2018

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Hotel Description

Our customers tell us that they enjoy the sightseeing around Staycity Aparthotels Newhall Square. During your stay, you're just a quick walk from Broad Street. Free WiFi in public areas, breakfast (surcharge) and laundry facilities are available. Built in 2016, this 3.5-star apartment has 170 apartments over 4 floors. Free WiFi and a kitchen are available in each apartment.

  • Each apartment offers a kitchen, a sofa bed and a separate sitting area
  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include laundry facilities, multilingual staff and a lift
  • Guests have good things to say about the accommodation for the comfy beds and spaciousness
  • Steps from Jewellery Quarter and 6 minutes on foot from Broad Street

Studio, Accessible

Bed Count 1 Double Bed Maximum Occupancy 2 Max
£47 per night

Standard Apartment, 1 Bedroom

Bed Count 2 Single Beds Maximum Occupancy 3 Max

Apartment, 2 Bedrooms

Bed Count 2 Single Beds Maximum Occupancy 6 Max

Family Apartment, 1 Bedroom

Bed Count 2 Single Beds Maximum Occupancy 4 Max

Staycity Aparthotels Newhall Square ratings based on 10 verified reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Staycity Aparthotels Newhall Square

Everyone (9) Couples (1)
5 out of 5
Had a great stay. Lovely staff, room was immaculately clean. Would have liked the sofa beds to have already been made up as making up your own bed on a weekend getaway felt somewhat counterintuitive! But overall the apartments were fantastic, thanks!

Posted by on 19 May 2019

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Comment from Hotel Management

25 May 2019 by Cezar

Dear Traveller Thank you for your recent feedback. I'm glad to hear that you have enjoyed your time with us. We hope to have the pleasure of welcoming you back soon. Warm Regards Cezar Lungu

5 out of 5

Spacious 2 Bed Apartment - perfect for a family

Pros: Location, Space, Staff, price
After a cramped night in a double twin bed room at Drayton Manor Hotel this was a fantastic place for our family of 2 adults , a 2 year old and 6 year old - bedrooms spacious and added bonus of a kitchenette and sitting area with a TV for us to relax in while the kids were in bed. Cost was really reasonable too - £86 for the night (but factor in £12 parking) which was a lot lot less than some hotels we were looking at. Co-op next door means you can eat in to save money. Staff really friendly and cannot recommend enough if you want a base camp while visiting the theme parks / sights in the midlands.

Posted by on 31 Aug 2018

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Comment from Hotel Management

23 Sep 2018 by Cezar

Dear Guest Thank you for your endorsement of our property. I'm overjoyed to read such a lovely review of our apartments! It really does make our day and I'll be sure to pass on your comments to all of the team. We look forward to seeing you soon. Kind Regards Cezar Lungu

4 out of 5

Ideal place to stay

Pros: It was quiet, nice staff, nice views of canal in the back. Great it had air conditioning.
having an sofa bed in living room in the one bed apartment was a God send as myself and husband sore and so can be used as an extra bed for a good nights sleep instead of having to be charged for 2 rooms in a hotel. The apartment is really clean but beds are ok need to upgraded I think but fine.

Posted by , from Birmingham on 25 Jul 2018

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Comment from Hotel Management

29 Jul 2018 by Cezar

Dear Adrinne Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. Kind regards Cezar Lungu Guest Service Manager

2 out of 5

Small and badly designed rooms

Pros: It was clean and the beds were comfortable.
I've stayed at other staycity locations many times and have always been impressed. Here however, I found the rooms were small and badly designed. I also had some maintenance issues but these were addressed by the staff on site. I was initially put off by the un-necessary "48 HOUR NOTICE" email that you will receive before your stay that states that they will charge £50 deposit per person, and MUST present photo ID, fine but I thought it was very aggressive. For the room, the sofa bed could not be deployed without rearranging all the furniture. The sink and kitchen area were so compact that if you do any washing up, it splashes water over the cooking hobs. The windows on the 3rd floor were locked so the room was very stuffy. There was no hallway in the apartment as with other staycitys I've stayed in: the room opened into the bedroom so if you have other guests staying on the sofa bed they have to come in through your bedroom. The bathroom has two doors, one to the bedroom and one to the kitchenette, neither door has a lock (H+S policy). There was only one light switch for the bathroom, which was in the lounge. So the guest in the bedroom has to disturb the guest in the lounge to switch the bathroom light on. If you are travelling with a friend there is little opportunity for privacy here. Furthermore, the location its in quite a dodgy area, with beggars sitting on the street outside the hotel all day. After 11pm access is via a very dodgy back alley.

Posted by , from London on 17 Apr 2018

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3 out of 5

Average comfort

Pros: Location
Cons: Noise control to very late at night
Location: Convenient location depending on your stay
We booked an apartment for 3 adults and a child but it was really a 2 adult and a child space. Putting a third adult in sofa bed in kitchen area wa very uncomfortable

Posted by , from london on 18 Mar 2018

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3 out of 5

A/C unit on cooling mode in the Winter???

Was cold all night as mode of A/C unit could not be adjusted as controlled centrally very disappointing for me and my friends!

Posted by on 13 Nov 2017

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5 out of 5

Comfy place to stay

Great place to stay. Close to everything you need in Birmingham. Considering the location, it is a very quiet area. Also, no noise from other rooms as it is sound proofed. Came home very rested after a leisure break in Birmingham. This is my second time at Stay City and will definitely be back again.

Posted by , from Essex on 27 Jun 2017

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4 out of 5

City stay

Pros: Convenient, and there's a Co-Op next to it which was very handy. Facilities are good if you intend to stay longer.
Location: A bit of any uphill walk to and from the shopping district, but otherwise all good.
Was allocated the 3rd floor. The only snag was that it was very warm and we couldn't turn the heating any lower. Very unfortunately there were some guests who seemed to be making a lot of noise especially on the 4th floor - believe security guard did speak to them. Security was very good, and staff courteous.

Posted by , from South East, UK on 28 Nov 2016

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5 out of 5

Great location, would stay here again

Location: City centre within walking distance
Great hotel/apartment within easy walking distance to the city centre. Apartment was fully equipped for a stay, very clean and staff were amazing. Onsite parking is available for a extra charge and pre booking is advisable as it could be fully booked. I would stay here again

Posted by , from poole, uk on 16 Nov 2016

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5 out of 5
Hyvä sijainti, siisti ja tilava huoneisto. Kauppa nurkan takana, mistä sai helposti tarvittavat elintarvikkeet. Ystävällinen henkilökunta.

Posted by on 9 Apr 2019

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About the Staycity Aparthotels Newhall Square

Location 88 Charlotte Street, Birmingham, England B3 1PW

Property Features

Staycity Aparthotels Newhall Square offers its guests tour or ticket assistance, multilingual staff, and laundry facilities. Public spaces have free WiFi. For a fee, parking is available. This 3.5-star Birmingham apartment is smoke free.

  • 1 building
  • 170 guestrooms or units
  • 4 levels
  • Built in 2016
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Sofa bed
  • Fridge
  • Microwave
  • Free cots/infant beds


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi


Self parking (surcharge)


  • Airport: Birmingham (BHX) (25 km / 15.5 mi)
  • Train station: Birmingham Snow Hill Station (1 km / 0.6 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Staycity Aparthotels Newhall Square offers 170 forms of accommodation with coffee/tea makers and a hairdryer. This accommodation has separate sitting areas and is furnished with single sofa beds. Accommodation at this 3.5-star apartment has kitchens with fridges, hobs, microwaves and kitchenware and utensils. Bathrooms include a shower and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a weekly basis.

  • In-room kitchen
  • Sitting area
  • Pull-out sofa bed
  • Television
  • Fridge
  • Microwave
  • Oven
  • Hob
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Shower
  • Cribs (free)
  • Housekeeping (weekly)
  • Hairdryer
  • Toiletries (free)
  • Iron and ironing board
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 7 AM to 10 AM and at the weekend from 8 AM to 11:30 AM.

Hotel Policies


  • Check-in time starts at 3:00 PM
  • Check-in time ends at 5:30 AM
  • Minimum check-in age is 18

Special check-in instructions:

Guests who require breakfast must contact the property before arrival to pre-book it. For more details, please contact the office using the information on the reservation confirmation received after booking.


  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!


  • No pets allowed, but service animals are welcome


Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Guests who wish to book breakfast are encouraged to contact the property before arrival to pre-book it. For more details, please contact the property using the information on the reservation confirmation received after booking.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available
  • Only service animals are allowed


Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 200.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: GBP 7.95 per person (approximately)
  • Self-parking fee: GBP 12.00 per night
  • Late check-out fee: GBP 25.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Staycity Aparthotels Newhall Square Apartment Birmingham
  • Staycity Aparthotels Newhall Square Apartment
  • Staycity Aparthotels Newhall Square Birmingham
  • Staycity Aparthotels Newhall Square

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Alcohol isn't served at Staycity Aparthotels Newhall Square.