"The hotel itself and the golf course are beautiful! However, the rooms are small and as basic as a premier inn. For the price we paid (£350 per night) ... " More
3 Mar 2020 by The Belfry Team
Dear Balwinder We always pride ourselves with the ability to provide excellent customer service and to see that we have exceeded the standards we aim to achieve, fills us with great joy. Thank you for staying at The Belfry and we hope to welcome you back soon. Kind regards
4 Feb 2020 by The Belfry Team
Dear Guest Thank you for taking the time to share your comments following your recent stay with us. I am very concerned to read your review. I wish you had brought your disappointment to our attention at the time, thus allowing us to find an alternative solution to the issues raised. In the meantime, I very much hope that in time you will allow me the opportunity to fully restore your image of The Belfry. Kind regards The Belfry Team
1 Feb 2020 by The Belfry
Thank you for your feedback. We are a large resort with bedrooms in many different areas, I'm sorry to hear you were disappointed with your room location. Should you wish to discuss this further, please contact us directly.
30 Dec 2019 by The Belfry Team
Dear Guest Thank you for taking the time to share your comments with regards to your recent stay at The Belfry. I was most concerned to learn of the service shortfalls you experienced, for which please accept my most sincere apologies. I hope I will have the pleasure of welcoming you back to The Belfry in the not too distant future. Kind regards The Belfry Team
24 Aug 2019 by The Belfry Team
Dear Guest Thank you for providing us with such a high score. We are delighted to see that your experience at The Belfry was most enjoyable. We look forward to welcome you back soon. Kind Regards The Belfry Team
24 Aug 2019 by The Belfry Team
Dear Guest •Thank you for such a glowing review .We pride ourselves on delivering the most memorable of experiences to all of our guests. I am delighted that you had a wonderful experience. However, next time you stay with us please call our duty manager should you wish to change your pillows and we will do all we can to find the right ones for you.We will be thrilled to welcome you back again soon. Kind Regards The Belfry Team
25 Feb 2019 by The Belfry Team
Dear Guest Thank you for taking the time to share your comments with regards to your recent stay at The Belfry. I was most concerned to learn of the service shortfalls you experienced, for which please accept my most sincere apologies. I hope I will have the pleasure of welcoming you back to The Belfry in the not too distant future. Kind Regards The Belfry Team
The Belfry offers its guests a full-service spa, a golf course, and an indoor pool. There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces. A business centre, 22 meeting rooms, and coworking spaces are available. A health club, a hot tub, and a sauna are also featured at the family-friendly The Belfry. Self parking is free. This Sutton Coldfield hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi , Internet access - wireless
Free self parking
The Belfry offers 319 accommodations with coffee/tea makers and a hairdryer. Beds feature premium bedding. 32-inch plasma televisions come with satellite channels. Bathrooms include baths or showers and complimentary toiletries. This Sutton Coldfield hotel provides complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.
For a fee, guests can enjoy a continental breakfast daily from 7:00 AM to 10:00 AM.
The Ryder Grill – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Reservations are required.
Sams Club House – Overlooking the golf course and garden, this restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Open daily.
Brabazon Bar – This restaurant specialises in Modern European cuisine and serves brunch, lunch, dinner and light fare. Guests can enjoy drinks at the bar. Open daily.
Rocca's – This diner specialises in Modern European cuisine and serves lunch, dinner and light fare. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Open daily.
24-hour room service is available.
Guests can play rounds at the 36-hole golf course and enjoy other recreation facilities including a health club. An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness centre.
Children aged under 14 years old are not allowed in the swimming pool, health club or fitness facility without adult supervision.
The recreational activities listed below are available either on-site or nearby; fees may apply.
The on-site spa has 10 treatment rooms, including rooms for couples. Services include hot stone massages, facials, body wraps and body scrubs. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna and a steam room.
The spa is open daily. Guests under 16 years old are not allowed in the spa.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard and Eurocard. Cash is not accepted.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.