4.1 out of 5

"My stay was business we had a meeting room where staff were on hand whilst we set up to make sure we were settled and connected. The hotel is in a gr ... " More

By a verified traveller on Thu 12 Apr 2018

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Hotel Description

Our customers tell us that they enjoy the overall value at The Belfry. During your stay, you're just a quick walk from Belfry Golf Club. Features include free self-parking, plus 3 restaurants and a full-service spa. This 4-star hotel has 319 rooms over 2 floors. Plasma TVs and premium bedding are available in all rooms.

  • All rooms offer 24-hour room service, plasma TVs and premium bedding
  • Free self-parking
  • Enjoy international cuisine while dining at The Ryder Grill
  • Breakfast is offered for a fee
  • WiFi for a fee
  • Take a swim in the indoor pool or soak in the spa tub
  • Indulge with facials, reflexology or massages at Simply THE Spa
  • Services include dry cleaning/laundry, concierge services and a porter
  • On-site recreation includes a golf course, 2 outdoor tennis courts and a health club
  • Guests speak favourably about the location and the value of their stay
  • 10 minutes by car from National Exhibition Centre (NEC) and 14 minutes from Resorts World Birmingham

Signature Double Room

Bed Count 1 Double Bed Maximum Occupancy 2 Max
£71 per night

Superior Double Room (Signature)

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Signature Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Signature Twin

Bed Count 2 Single Beds Maximum Occupancy 2 Max

Signature Twin Room

Bed Count 2 Single Beds Maximum Occupancy 2 Max

Signature Family Room

Bed Count 1 Double Bed Maximum Occupancy 4 Max

The Belfry ratings based on 10 verified reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Belfry

Everyone (8) Couples (2)
4 out of 5
Overall this is a very good hotel with just a few small details that were lacking that could otherwise make it an excellent hotel. The resort is very large with excellent amenities. Our room was very comfortable, well equipped and very clean. The leisure facilities were good and the golf, obviously, was excellent. A few things spoiled it a little for us. At breakfast the quality of the cooked breakfast was not up to the standard I would expect for this sort of hotel. The beans were cheap and watery and the toast was medium sliced white bread - it would be nice to have a choice of breads for example. Also there were no hash browns or potato products which made the choice limited for vegans, although there were 3 different varieties of eggs. The public areas were generally clean but the staircase to our bedroom was very dirty and did not look as though it had been hoovered recently. There was no water fountain in the gym which I would usually expect in this sort of facility. Also, the "child free" period in the pool was not enforced so the pool was very busy with young children when I expected it to be an adult only time over lunch. It was half term though so I appreciate that there were probably more children than usual. Overall a very good stay but could easily become excellent with a few small changes.

Posted by on 24 Feb 2019

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Comment from Hotel Management

25 Feb 2019 by The Belfry Team

Dear Guest Thank you for taking the time to share your comments with regards to your recent stay at The Belfry. I was most concerned to learn of the service shortfalls you experienced, for which please accept my most sincere apologies. I hope I will have the pleasure of welcoming you back to The Belfry in the not too distant future. Kind Regards The Belfry Team

5 out of 5

Posted by on 3 Feb 2019

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3 out of 5
Hotel is nice women in night by a generator or some other engine that ran for about an hour at two in the morning

Posted by , from New forest on 25 Sep 2018

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Comment from Hotel Management

20 Oct 2018 by The Belfry Team

Dear Chris Thank you for taking the time to share your comments following your recent stay with us. I am very concerned to read your review. I wish you had brought your disappointment to our attention at the time, thus allowing us to find an alternative solution to the issues raised. In the meantime, I very much hope that in time you will allow me the opportunity to fully restore your image of The Belfry. Kind regards The Belfry Team

5 out of 5
My stay was business we had a meeting room where staff were on hand whilst we set up to make sure we were settled and connected. The hotel is in a great location 15 minutes from the airport, good motorway links. And of course the golf, the gardens and surroundings are kept immaculate would be wonderful in good weather, which we didn't have unfortunately! Recommended to business and leisure users, Spa, Swimming Pool and night life if that's what you want!

Posted by , from Up North on 12 Apr 2018

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4 out of 5
Great hotel with plenty to do. Gym was good, sports bar was better!

Posted by , from Cleethorpes on 14 Sep 2017

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4 out of 5

Nice comfy hotel

Very nice hotel, but bar and food prices are over the top

Posted by , from glasgow on 17 Mar 2017

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5 out of 5

Wonderful hotel with beautiful views

Pros: Everything about the hotel is amazing . The food in the bar and restaurants great choice available. The friendly staff the views .
Cons: Nothing
We came to stay at the Belfry for a golf weekend for my husbands birthday. The whole experience was amazing. The hotel was fantastic the food was amazing and the staff were amazing too. Nothing was too much trouble and they were all very friendly and courteous during our stay. We are already planning our return stay as we enjoyed it so much.

Posted by on 4 Dec 2016

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5 out of 5

Lovely hotel, nice night away from home

Great night we used the pool , mini golf and the golfing range Prices a bit pricy in bar and restaurants

Posted by on 7 Sep 2016

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4 out of 5
Pros: Staff
Really good golf stop with all the facillities and comforts

Posted by on 28 Jul 2016

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2 out of 5

Auftritt lässt zu wünschen übrig.

Zimmer eher klein und schlecht unterhalten: Rolladen defekt, Spülkasten im Bad defekt, Treteimer für Abfälle defekt. Pflege der Gebäudehülle lausig: rostiges Geländer, Schmutzige Türgriffe, milchige Fenster... Das Preis-Leistungsverhältnis stimmt gar nicht. Dafür waren die Golfplätze sehr schön, allerdings ist der Preis für die Hotelgäste höher als bei Buchung übers Internet!

Posted by , from Schweiz on 26 Jun 2017

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Property Features

There are 3 restaurants on site, along with a nearby snack bar/deli. WiFi is available in public spaces for a fee. The Belfry offers its guests a full-service spa, a golf course, and outdoor tennis courts. An indoor pool, a health club, and a nightclub are also featured at the business-friendly The Belfry. The hotel can provide concierge services and wedding services. Self parking is free. This 4-star Sutton Coldfield hotel is smoke free.

  • 319 guestrooms or units
  • 2 levels
  • 2 buildings
  • 3 dining venues
  • Nightclub
  • Deli
  • Poolside lounge chairs
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Indoor pool
  • Outdoor tennis courts -2
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Free self parking

Transport

  • Airport: Birmingham (BHX) (15.8 km / 9.8 mi)
  • Train station: Birmingham Water Orton Station (5.6 km / 3.5 mi)
  • Parking: Free self parking

Room Amenities

The Belfry offers 319 forms of accommodation with coffee/tea makers and a hairdryer. Beds feature premium bedding. 32-inch Plasma televisions come with satellite channels. Bathrooms include a combined bath/shower unit and complimentary toiletries. In-room wired and wireless Internet access is available for a surcharge. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

  • In-room dining (24 hours)
  • Plasma television
  • Satellite channels
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

The Ryder Grill – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Reservations are required.

Sams Club House – Overlooking the golf course and garden, this restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting).

Brabazon Bar – This brasserie specialises in Modern European cuisine and serves brunch and light fare. Guests can enjoy drinks at the bar.

The Leisure Cafe – Overlooking the pool, this café specialises in Modern European cuisine and serves breakfast, lunch and light fare. Guests can enjoy al fresco dining (weather permitting). A children's menu is available.

Starbucks – This coffee shop specialises in Modern European cuisine and only serves light fare.

24-hour room service is available.

Nearby Activities

Guests can play rounds at the 36-hole golf course and enjoy other recreation facilities including outdoor tennis courts and a health club. An indoor pool and a spa tub are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Pilates classes on site
  • Snowboarding nearby
  • Bicycle rentals nearby
  • Golf driving range on site
  • Waterskiing nearby
  • Golf lessons on site
  • Golfing on site
  • Fitness classes on site
  • Ski lessons available nearby
  • Mountain biking nearby
  • Ski equipment rental shops nearby
  • Hiking/biking trails nearby

Spa Services

Simply THE Spa has 10 treatment rooms, including rooms for couples. Services include hot stone massages, facials, body wraps and body scrubs. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology.

Guests under 16 years old are not allowed in the spa.

  • Number of treatment rooms 10
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Hot stone massage
  • Prenatal massage
  • Minimum age to access spa is 16
  • Reflexology
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is 18

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are available for GBP 20.0 per day.

Pets

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.

  • Only service animals are allowed
  • Cash or credit card deposit required

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: GBP 15.00 per day (rates may vary)
  • Fee for wireless Internet in public areas: GBP 15.00 per day (rates may vary)
  • Crib (infant bed) fee: GBP 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Belfry Hotel Sutton Coldfield
  • Belfry Hotel
  • Belfry Sutton Coldfield

You should know

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't allowed at The Belfry.