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"Only there from 5pm & left next morning 11am. Did not get to see amenities at all. The triple room was ok for what we paid. Staff were very helpful, g ... " More

By a verified traveller on Wed 02 Sep 2020

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Standard Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Family Room

Bed Count 1 Full Bed Maximum Occupancy 5 Max

Executive Double Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Standard Double Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Small Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Triple Room

Bed Count 3 Twin Beds Maximum Occupancy 4 Max

Hotel Description

During your stay at The Edgbaston Palace Hotel, you're just a quick walk from Hagley Road. Enjoy features like free WiFi in public areas, plus a restaurant and a bar.

  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • To-go breakfast served daily for a fee
  • Services include dry cleaning/laundry, a porter and luggage storage
  • Steps from Hagley Road and a 3-minute drive from Birmingham Botanical Gardens

The Edgbaston Palace Hotel ratings based on 8 Verified Reviews

Review Summary
3.1 out of 5 3.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for The Edgbaston Palace Hotel

Everyone (2) Business (1) Family (1) Friends (1) Other (1)
4 out of 5
Only there from 5pm & left next morning 11am. Did not get to see amenities at all. The triple room was ok for what we paid. Staff were very helpful, grounds neat, room was cosy. Buses into town centre close.

Posted by , from London on 2 Sep 2020

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3 out of 5
Only stayed for the night and the twin room that I was given was like someones front living room on the ground floor overlooking the main road. Curtains didnt close fully and no bath tub. Asked to be moved to another roon away from the main road and was allocated a room away from the main building in the newer build section. Pleasant enough cosy room but the beds were hard. The highlight of the stay was the cooked to order full english breakfast.

Posted by , from LUTON on 2 Jan 2020

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3 out of 5
I cannot fault the staff they were helpful and polite and the room towels and bedding were clean .The room was freezing when I walked in but a guy from the bar came up within minuets of me ringing reception and the problem was sorted. The room did have quite a strong smell of smoke which was off putting and on a busy road. The food was reasonable i have had better but i have also had much worse. The place generally looked a bit tired and in need of a refurb maybe but I think other rooms were better?

Posted by on 18 Nov 2019

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4 out of 5

Facilities

Very good mixed grill, value for money. Friendly staff.

Posted by on 29 Mar 2017

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1 out of 5

Avoid at all cost

Rude staff, hotel is dirty and smells, room tired and most uncomfortable beds. Breakfast is a rip off at £12.50. We paid for 4 person but only 3 turned up and they wouldn't let us order an extra breakfast for the 4th person. We offered to buy addional items from the menu but they told us we need to pay for a separate breakfast. Avoid avoid avoid! I stayed at the Eaton before and enjoyed it.

Posted by , from London on 27 Feb 2017

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2 out of 5

Not great

Limited allowances at the hotel No guests allowed in rooms no take away allowed in rooms no lifts

Posted by on 19 Jul 2014

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4 out of 5

good location

Very clean, comfortable bed, breakfast freshly cooked and tasty

Posted by on 12 Jan 2013

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4 out of 5

1 nuit shopping

La Réservation étais bien prête. Personnel très agréable. Le cadre, parking et la chambre sont parfaits.

Posted by on 17 Jan 2016

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Renovations + Closures

The following facilities are closed seasonally each year. They will be closed from 24 December to 31 December:

  • Dining venue

The following facilities are closed on Sunday:

  • Restaurant

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and meeting rooms. Public spaces have free WiFi. The business-friendly The Edgbaston Palace Hotel also features multilingual staff, a garden, and complimentary newspapers in the lobby. This 3-star Birmingham hotel is smoke free.

  • 50 guestrooms or units
  • 2 levels
  • 2 buildings
  • Conference rooms
  • Built in 1880
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Wedding services available
  • Garden
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Bellhop
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: Birmingham Five Ways Station (2.5 km / 1.5 mi)

Room Amenities

The Edgbaston Palace Hotel offers 50 accommodations with free newspapers and coffee/tea makers. This individually decorated accommodation includes desks. LCD televisions come with digital channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. This Birmingham hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

  • In-room dining (limited hours)
  • Private outdoor space
  • LCD television
  • Digital channels
  • Coffee maker
  • Combined shower/bath
  • Housekeeping (daily)
  • Newspapers (free)
  • Hairdryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Ensuite bathroom
  • Unique decor
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy to-go breakfast on weekdays from 7:00 AM to 9:00 AM and at the weekend from 8:00 AM to 10:00 AM.

On-site venue – This restaurant only serves dinner.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for GBP 30.0 per night.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds

This property accepts credit cards; cash is not accepted

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This property will place an authorization fee on credit and debit cards for any bookings where payment for the stay will be made on site instead of at the time of booking.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds. This property accepts Visa, Mastercard, American Express and Barclaycard. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. Contactless check-out is available.

  • One child stays free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Credit card pre-authorization
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Children stay free - maximum age 2
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No cots (infant beds) available
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Gap period enforced between guest stays - 72 hours
  • Online penalty collection

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: from approximately GBP 5 for adults and from GBP 5 for children
  • Rollaway bed fee: GBP 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Edgbaston Hotel
  • Edgbaston Palace
  • Edgbaston Palace Birmingham
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You should know

  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.