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"Only there from 5pm & left next morning 11am. Did not get to see amenities at all. The triple room was ok for what we paid. Staff were very helpful, g ... " More

By a verified traveller on Wed 02 Sep 2020

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Standard Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Family Room

Bed Count 1 Full Bed Maximum Occupancy 5 Max

Executive Double Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Standard Double Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Small Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Triple Room

Bed Count 3 Twin Beds Maximum Occupancy 4 Max

Hotel Description

The Edgbaston Palace Hotel's great location gets high marks from our customers. During your stay, you're just a quick walk from Hagley Road. Free WiFi in public areas, a restaurant and a bar are available. Built in 1880, this 3-star hotel has 50 rooms over 2 floors. Enjoy your stay with amenities like free WiFi and an LCD TV in each room.

  • All rooms offer private gardens, LCD TVs and room service (during limited hours)
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • To-go breakfast served daily for a fee
  • Services include dry cleaning/laundry, a porter and luggage storage
  • Guests speak favourably about the value of their stay and the helpful staff
  • Steps from Hagley Road and a 3-minute drive from Broad Street

The Edgbaston Palace Hotel ratings based on 8 Verified Reviews

Review Summary
3.1 out of 5 3.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for The Edgbaston Palace Hotel

Everyone (2) Business (1) Family (1) Other (1) Friends (1)
4 out of 5
Only there from 5pm & left next morning 11am. Did not get to see amenities at all. The triple room was ok for what we paid. Staff were very helpful, grounds neat, room was cosy. Buses into town centre close.

Posted by , from London on 2 Sep 2020

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3 out of 5
Only stayed for the night and the twin room that I was given was like someones front living room on the ground floor overlooking the main road. Curtains didnt close fully and no bath tub. Asked to be moved to another roon away from the main road and was allocated a room away from the main building in the newer build section. Pleasant enough cosy room but the beds were hard. The highlight of the stay was the cooked to order full english breakfast.

Posted by , from LUTON on 2 Jan 2020

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3 out of 5
I cannot fault the staff they were helpful and polite and the room towels and bedding were clean .The room was freezing when I walked in but a guy from the bar came up within minuets of me ringing reception and the problem was sorted. The room did have quite a strong smell of smoke which was off putting and on a busy road. The food was reasonable i have had better but i have also had much worse. The place generally looked a bit tired and in need of a refurb maybe but I think other rooms were better?

Posted by on 18 Nov 2019

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4 out of 5

Facilities

Very good mixed grill, value for money. Friendly staff.

Posted by on 29 Mar 2017

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1 out of 5

Avoid at all cost

Rude staff, hotel is dirty and smells, room tired and most uncomfortable beds. Breakfast is a rip off at £12.50. We paid for 4 person but only 3 turned up and they wouldn't let us order an extra breakfast for the 4th person. We offered to buy addional items from the menu but they told us we need to pay for a separate breakfast. Avoid avoid avoid! I stayed at the Eaton before and enjoyed it.

Posted by , from London on 27 Feb 2017

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2 out of 5

Not great

Limited allowances at the hotel No guests allowed in rooms no take away allowed in rooms no lifts

Posted by on 19 Jul 2014

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4 out of 5

good location

Very clean, comfortable bed, breakfast freshly cooked and tasty

Posted by on 12 Jan 2013

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4 out of 5

1 nuit shopping

La Réservation étais bien prête. Personnel très agréable. Le cadre, parking et la chambre sont parfaits.

Posted by on 17 Jan 2016

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Renovations + Closures

This property is closed until 31 July 2021 (date subject to change).

The following facilities or services will be unavailable from December 1 2020 to March 1 2021 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities
  • Shuttle services

The following facilities are closed seasonally each year. They will be closed from 24 December to 31 December:

  • Dining venue

Due to COVID-19, this property’s food and beverage options may be limited.

The following facilities are closed on Sunday:

  • Restaurant

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. There's an onsite business centre. Public spaces have free WiFi. The business-friendly The Edgbaston Palace Hotel also features multilingual staff, a garden, and complimentary newspapers in the lobby. This 3-star Birmingham hotel is smoke free.

  • 50 guestrooms or units
  • 2 levels
  • 2 buildings
  • Built in 1880
  • Dining venue
  • Bar or lounge
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Wedding services available
  • Garden
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Bellhop
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: Birmingham Airport (BHX) (28.5 km / 17.7 mi)
  • Train station: Birmingham Five Ways Station (2.5 km / 1.5 mi)

Room Amenities

The Edgbaston Palace Hotel offers 50 forms of accommodation with free newspapers and coffee/tea makers. This individually decorated accommodation includes desks. LCD televisions come with digital channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. This Birmingham hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

  • In-room dining (limited hours)
  • Private outdoor space
  • LCD television
  • Digital channels
  • Coffee maker
  • Combined shower/bath
  • Housekeeping (daily)
  • Newspapers (free)
  • Hairdryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Ensuite bathroom
  • Unique decor
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy to-go breakfast on weekdays from 7:00 AM to 9:00 AM and at the weekend from 8:00 AM to 10:00 AM.

On-site venue – This restaurant only serves dinner.

Room service (during limited hours) is available.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book. For more details, please contact the property using the information on the booking confirmation.

Due to COVID-19, this property’s food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival. This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for GBP 30.0 per night.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

No on-site parking is available

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds

This property accepts credit cards; cash is not accepted

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This property will place an authorization fee on credit and debit cards for any bookings where payment for the stay will be made on site instead of at the time of booking.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No on-site parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds. This property accepts credit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser. Contactless checkout is available. Individually wrapped food options are available for breakfast, lunch and dinner. Each guest room is kept vacant for a minimum of 72 hours between bookings.

  • One child stays free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Credit card pre-authorisation
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Debit cards not accepted
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No cots (infant beds) available
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Gap period enforced between guest stays - 72 hours
  • Online Penalty Collection

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: GBP 5 for adults and GBP 5 for children (approximately)
  • Rollaway bed fee: GBP 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

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You should know

  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.