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The Regency Hotel Solihull

3-star property
Stratford Road, 0, Solihull, England 020 3788 4841
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3.3 out of 5
See all 9 ebookers Reviews

"The hotel was lovely and accommodating, their Laura Ashley tearoom looked exceptional but didn't have time to sit down or enjoy try out their SPA area ... " More

By a verified traveller on Tue 12 Feb 2019

Points Of Interest

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Standard Double Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max
£49* Per night/room 4 Jun - 5 Jun

Family Quadruple Room, Multiple Beds

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Family Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Twin Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the bar at The Regency Hotel Solihull. During your stay, you'll be close to Blythe Valley Park. Enjoy features like an indoor pool, a restaurant and a gym.

  • Free Wi-Fi (speed: 50+ Mbps)
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool or soak in the spa tub
  • Services include tour or ticket assistance, luggage storage and wedding services
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests speak favourably about the breakfast and the helpful staff
  • 8 mi (12.9 km) from National Exhibition Centre and 8.5 mi (13.7 km) from University of Birmingham

The Regency Hotel Solihull ratings based on 9 Verified Reviews

Review Summary
3.3 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for The Regency Hotel Solihull

Everyone (7) Students (1) Family (1)
4 out of 5
The hotel was lovely and accommodating, their Laura Ashley tearoom looked exceptional but didn't have time to sit down or enjoy try out their SPA area. I would not recommend the twin rooms instead I would change to standard double or upgrade. I would stay again, hotel lovely.

Posted by on 12 Feb 2019

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Comment from Hotel Management

14 Feb 2019 by Regency Hotel

Thank you for reviewing the Regency Hotel. we appreciate your feedback and are happy to see you enjoyed your stay. we hope to see you with us again in the future.

4 out of 5
Pleasant staff and clean, comfortable room at a reasonable price.

Posted by on 27 Dec 2018

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Comment from Hotel Management

29 Dec 2018 by Kelly

Thank you very much for your feedback. I'm very happy to hear that you have enjoyed your stay with us. I hope that we will get a chance to welcome you in our hotel again.

4 out of 5
Does the job . No complaints whatever. Free parking was a bonus. Thanks

Posted by on 2 Dec 2018

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Comment from Hotel Management

2 Dec 2018 by Kelly

Thank you very much for taking your time and sharing your feedback with us. We are very happy that you have enjoyed your stay with us, hopefully we will see you again soon.

4 out of 5
Have had nicer cleaner hotel for half the price in hotel on robinhood roundabout. Food too expensive .

Posted by on 27 Oct 2018

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Comment from Hotel Management

27 Oct 2018 by Regency hotel

Thank you very much for taking your time and sharing your feedback with us. We are very happy that you have enjoyed your stay with us, hopefully we will see you again soon.

2 out of 5
Hotel requires refurbishment, beds very uncomfortable. Would not stay there again.

Posted by on 3 Apr 2018

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Comment from Hotel Management

3 Apr 2018 by Magda

Thank you very much for your feedback. We will address the issues to our maintenance team. I hope that apart from that you have enjoyed your stay with us and you will give us another chance and stay again to give us an opportunity to restore your faith in us.

3 out of 5

Needs a refurbish

Bed was hard and lumpy and Hotel had very tired decor.

Posted by on 7 Feb 2018

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Comment from Hotel Management

24 Feb 2018 by Magda

Thank you very much for sharing your feedback with us. I hope that despite the uncomfortable bed you have enjoyed your stay with us. Hopefully we will see you again soon.

3 out of 5

close to my family

Pros: very dated
Location: visit family
shower not working , room only cleaned once in 3 days . heating once turned off could not get back on . no bar on in the hotel so had to go out to a pub to play pool very disappointed as could not drink and drive while staying there

Posted by on 8 Jan 2018

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Comment from Hotel Management

24 Feb 2018 by Magda

Thank you very much for your feedback. I'm very sorry to hear that you had problems with the shower and your heating. I have passed your comments to the maintenance team, to make sure it's all fixed. Regarding the room service, housekeeping refresh the rooms every day, unless guests have 'Do Not Disturb' card left on the door, in that case they are not allowed to walk in to the room, I have already spoken to the housekeeping manager to make sure that the rooms are serviced on regular bases. We have a bar at the hotel that opens from 5 pm onward. During the day we have Laura Ashley Tea Room open, where we serve drinks and light bites. I'm very sorry to hear that our hotel didn't meet your expectations.Hopefully you will give us another chance and stay in our hotel again.

2 out of 5

Extremely dated and in need of modernisation.

Pros: I did not like this hotel and would not return or recommend it to anyone.
Cons: Service and updating of whole hotel and definitely the bar in need a total refurb especially concerning the price of drinks. Very expensive.
Location: There are a couple of pubs and an eatery near by, no of which we found to be particulary good.
Not given appropriate information on checking in. No instructions for breakfast etc or location of restaurant. The bar area was very poor, smelly and not an enjoyable place to be in.

Posted by , from Birmingham on 17 Jul 2017

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Comment from Hotel Management

1 Aug 2017 by Magda

We were most concern when we had received your feedback. Thank you for going out of your way to communicate about the issues you had so that we could be aware of the situation. I have addressed the comment to the reception team regarding your experience at the checking in time. Hopefully you will give us another chance and stay with us again. With kind regards,

4 out of 5

Nice large bed, clean and comfortable

Pros: Good location, clean and comfortable
Cons: Attention to small details such as upgrading bathroom sealant
All good. Efficient check in and out, good nights sleeps

Posted by on 22 May 2017

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About the The Regency Hotel Solihull

Location Stratford Road, 0, Solihull, England B90 4EB

Property Features

The Regency Hotel Solihull offers its guests a kids' pool, an indoor pool, a health club, and a spa tub. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and a meeting room. A sauna, a terrace, and tour or ticket assistance are also featured at the business-friendly The Regency Hotel Solihull. For a fee, parking is available. This 3-star Solihull hotel is smoke free.

  • 111 guestrooms or units
  • 3 levels
  • Built in 1850
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Garden
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • 1 conference room
  • Dining venue

Family Friendly Amenities

  • Number of indoor pools - 1
  • Children's pool
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , Wireless internet access , High-speed internet access

Available in some public areas: WiFi (surcharge) , Wired internet access - surcharge , Internet access - wireless

Parking

Self parking (surcharge)

Transport

  • Train station: Solihull Widney Manor Station (3.2 km / 2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

The Regency Hotel Solihull offers 111 accommodations with coffee/tea makers and a hairdryer. Digital televisions are provided. Bathrooms include baths or showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • In-room dining (limited hours)
  • Television
  • Digital channels
  • Coffee maker
  • Bath or shower
  • Housekeeping (daily)
  • Hairdryer
  • Toiletries (free)
  • Iron and ironing board available
  • Heating
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.

On-site venue – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool, a children's pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair accessible parking
  • In-room accessibility (in select rooms)
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

The credit card used to book the reservation must be presented by the cardholder at check-in.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted. For guests' safety, the property includes a smoke detector in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually wrapped food options are available for breakfast.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Cashless transactions are available
  • Staff temperature checks are not conducted regularly
  • Temperature checks are available to guests
  • Masks are not compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities on-site
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Mobile key entry is not available
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 12.95 for adults and from GBP 8 for children
  • Uncovered self-parking fee: GBP 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Regency Hotel Solihull
  • Regency Solihull
  • The Regency Solihull Solihull
  • The Regency Hotel Solihull Hotel
  • The Regency Sure Coll. by Best W
  • The Regency Hotel Solihull Solihull
  • The Regency Hotel Solihull Hotel Solihull
  • The Regency Hotel Sure Hotel Collection by Best Western

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.