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"The room we were assigned to had a problem with the toilet flushing so I reported this to reception and they moved us to another room which the club r ... " More

By a verified traveller on Mon 25 Mar 2019

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Hotel Description

Our customers tell us that they enjoy the helpful staff at Village Hotel Birmingham Dudley. During your stay, you're just a quick walk from Dudley Zoo and Castle. Free WiFi in public areas, a full-service spa and an indoor pool are available. Built in 2000, this 3.5-star hotel has 124 rooms over 3 floors. Free WiFi and flat-screen TVs are available in all rooms.

  • All rooms offer flat-screen TVs, room service (during limited hours) and electric kettles
  • Free WiFi
  • Enjoy international cuisine while dining at Village Pub and Grill
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool or soak in the spa tub
  • Indulge with facials, manicures and pedicures or body wraps at Village Spa
  • Amenities include free newspapers in reception, a business centre and meeting rooms
  • On-site recreation includes a fitness centre, a steam room and a sauna
  • Guests like the bar and breakfast
  • Just a 2-minute drive from Black Country Museum and 13 minutes from Broad Street

Twin Room, 2 Single Beds

Bed Count 2 Single Beds Maximum Occupancy 2 Max
£52* Per night/room 1 Mar - 2 Mar

Club Room (FREE Gym & Pool Access)

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Family Room, 1 Double Bed with Sofa bed

Bed Count 1 Double Bed Maximum Occupancy 4 Max

Double Room, 1 Double Bed

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Village Hotel Birmingham Dudley ratings based on 10 verified reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Village Hotel Birmingham Dudley

Everyone (9)
2 out of 5

Posted by on 7 Jul 2019

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Comment from Hotel Management

8 Jul 2019 by Andrew R

Dear Guest Thank you for taking the time to rate your stay, although I am sorry to see that it was not a more positive experience. I do hope that you will afford us a further opportunity in the future to show what Village Dudley is really about. Best regards Andy

4 out of 5

Posted by on 29 Apr 2019

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Comment from Hotel Management

30 Apr 2019 by Andrew R

Dear Guest It’s great to see that you enjoyed your stay with us! Thank you for taking the time to review our hotel and we look forward to welcoming you back again in the near future. Kind regards Andy

4 out of 5
The room we were assigned to had a problem with the toilet flushing so I reported this to reception and they moved us to another room which the club room so no complaints so far

Posted by on 25 Mar 2019

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Comment from Hotel Management

26 Mar 2019 by Peter (GM)

Dear Guest, Thank you for your recent review of the Village Hotel Club - Birmingham Dudley, I was really pleased to see you enjoyed your recent visit to us. I am glad to hear that we rectified your issues. Once again, many thanks, and on behalf of the team I look forward to welcoming you back to the hotel again soon, Kind Regards, Peter Nye General Manager

1 out of 5

Posted by on 29 Dec 2018

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Comment from Hotel Management

31 Dec 2018 by Peter Nye (GM)

Dear Guest, Thank you for your recent review of the Village Hotel Club - Birmingham Dudley, I was really disappointed to see you didn’t enjoy your recent visit to us. Please accept my sincerest apologies for the poor experience, rest assured this is not the normal standard we pride ourselves upon. Kind Regards, Peter Nye General Manager

4 out of 5
Hotel easy to locate and all amenities were as described.

Posted by on 12 Dec 2018

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Comment from Hotel Management

13 Dec 2018 by Peter Nye (GM)

Dear Guest, Thank you for your recent review of the Village Hotel Club - Birmingham Dudley, I was really pleased to see you enjoyed your stay with us. Once again, many thanks, and on behalf of the team I look forward to welcoming you back to the hotel again soon, Kind Regards, Peter Nye General Manager

4 out of 5
Perfectly adequate for the price. A few maintenance issues during our stay (lift out of order and water leak) but didn't really affect us as we only stayed 2 nights an were out most of the time.

Posted by on 4 Sep 2017

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3 out of 5

Nice hotel. Well prepared room. Easy check in

Noisy over night lots of noise. Warm room. No way of cooling it down. Overall really good. Let down by spa experience though

Posted by on 22 May 2017

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1 out of 5

Very upset

I stayed at this hotel, and after a few hours someone walked into my room, the hotel staff issued the same key to someone else too. I still have not received nothing except apology and they advised next time u stay you will receive free breakfast !!! This is not acceptable and I am still fighting this case for a refund.

Posted by on 6 Dec 2016

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3 out of 5

Nice hotel in convenient location

Location: Cinema and restaurants just 5 mins walk away and Starbucks in the hotel.
Big clean rooms with bar and restaurant downstairs. Comfortable beds but I found the WiFi connection to be bit in the slow side. Where my room was (1st floor), I can hear the band playing at the bar clearly which was distracting and no one chance of early night if I wanted to.

Posted by on 31 Oct 2016

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4 out of 5

Nelly the elephant

Pros: Staff very friendly and accommodating
Cons: Keep all noisy buggers at one end together!!!! or better still on ground floor
Location: Dudley zoo, Black country working museum, Mad O'roukes pie factory in Tipton. Pies are scrum & if u fancy a challenge try Desperate Dans pie challenge
Overall our stay was pleasant and very convenient to visit Dudley zoo and black country working museum. Staff were only always too happy to help, whether it was finding your way around, reception or at breakfast. Unfortunately our single mattresses which they zip together to make a king size bed were different levels so not the most comfortable. The worst bit of our stay is we had what I can only describe as Nellie the elephant staying above us. Jesus Christ the constant stomping backwards and forwards went on till early hours Sun am until I grabbed a shoe and banged on our ceiling. Enough was enough as it was the night previous and rude awakening Saturday morning. Not really too sure how Village could get around this really. Guess we were the unlucky ones.

Posted by , from Herts on 10 Oct 2016

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Property Features

Village Hotel Birmingham Dudley offers its guests a full-service spa, an indoor pool, and a spa tub. There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. You'll find a business centre on site. A fitness centre, a sauna, and spa services are also featured at the business-friendly Village Hotel Birmingham Dudley. Parking is available for a fee. Smoking is allowed in designated areas at this 3.5-star Dudley hotel.

  • 1 building
  • 124 guestrooms or units
  • 3 levels
  • Built in 2000
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Wedding services available
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Indoor pool
  • Free WiFi

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Birmingham (BHX) (41.5 km / 25.8 mi)
  • Train station: Tipton Dudley Port Station (2.3 km / 1.4 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Village Hotel Birmingham Dudley offers 124 forms of accommodation with a hairdryer and an iron/ironing board. Flat-screen televisions are featured in guestrooms. Bathrooms include baths or showers and complimentary toiletries. This Dudley hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis. Renovation of all guestrooms was completed in October 2016.

  • In-room dining (limited hours)
  • Flat-screen television
  • Electric kettle
  • Bathtub or shower
  • Housekeeping (daily)
  • Hairdryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Heating
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a full breakfast daily from 7 AM to 10 AM.

Village Pub and Grill – This restaurant specialises in international cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available.

Starbucks – This coffee shop only serves light fare. Open daily.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Pilates classes on site
  • Racquetball/squash on site
  • Fitness classes on site

Spa Services

Village Spa has 6 treatment rooms, including rooms for couples. Services include hot stone massages, facials, body wraps and body scrubs. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.

The spa is open daily.

  • Hot stone massage
  • Number of treatment rooms 6
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Ayurvedic treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 10:00 PM
  • Minimum check-in age is: 18

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pets

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Children may access the hotel pool during limited hours. For more details, please contact the property using the information on the reservation confirmation received after booking.

Children are allowed in the pool during certain hours and these are subject to change. For more details, please contact the property using the information on the reservation confirmation received after booking.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates).

  • Only service animals are allowed
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: GBP 10 for adults and GBP 10 for children (approximately)
  • Self-parking fee: GBP 5.00 per night
  • Early check-in fee: GBP 5.00 (subject to availability)
  • Late check-out fee: GBP 5.00 (subject to availability)
  • Facilities fee: GBP 5.00 per accommodation, per night and includes use of:

  • – Fitness facilities
    – Sauna
    – Swimming pool

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Birmingham Dudley
  • Dudley Village
  • Urban Village Dudley
  • Village Birmingham Dudley
  • Village Dudley
  • Village Urban Birmingham
  • Village Urban Birmingham Dudley
  • Village Urban Resort Birmingham
  • Village Urban Resort Birmingham Dudley
  • Village Urban Resort Dudley
  • Village Urban Resort Birmingham Dudley United Kingdom
  • Village Hotel Birmingham Dudley United Kingdom
  • Village Hotel Birmingham
  • Village Hotel And Leisure Dudley
  • Village Hotel Birmingham Dudley
  • Village Birmingham Dudley
  • Village Hotel Birmingham Dudley Hotel
  • Village Hotel Birmingham Dudley Dudley
  • Village Hotel Birmingham Dudley Hotel Dudley

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.