"The room we were assigned to had a problem with the toilet flushing so I reported this to reception and they moved us to another room which the club r ... " More
8 Jul 2019 by Andrew R
Dear Guest Thank you for taking the time to rate your stay, although I am sorry to see that it was not a more positive experience. I do hope that you will afford us a further opportunity in the future to show what Village Dudley is really about. Best regards Andy
30 Apr 2019 by Andrew R
Dear Guest It’s great to see that you enjoyed your stay with us! Thank you for taking the time to review our hotel and we look forward to welcoming you back again in the near future. Kind regards Andy
26 Mar 2019 by Peter (GM)
Dear Guest, Thank you for your recent review of the Village Hotel Club - Birmingham Dudley, I was really pleased to see you enjoyed your recent visit to us. I am glad to hear that we rectified your issues. Once again, many thanks, and on behalf of the team I look forward to welcoming you back to the hotel again soon, Kind Regards, Peter Nye General Manager
31 Dec 2018 by Peter Nye (GM)
Dear Guest, Thank you for your recent review of the Village Hotel Club - Birmingham Dudley, I was really disappointed to see you didn’t enjoy your recent visit to us. Please accept my sincerest apologies for the poor experience, rest assured this is not the normal standard we pride ourselves upon. Kind Regards, Peter Nye General Manager
13 Dec 2018 by Peter Nye (GM)
Dear Guest, Thank you for your recent review of the Village Hotel Club - Birmingham Dudley, I was really pleased to see you enjoyed your stay with us. Once again, many thanks, and on behalf of the team I look forward to welcoming you back to the hotel again soon, Kind Regards, Peter Nye General Manager
As a guest of Village Hotel Birmingham Dudley, you'll find an indoor pool, a spa tub, a sauna, and a fitness centre. Along with a restaurant and a coffee shop/café, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. You'll find a business centre on site. The eco-friendly Village Hotel Birmingham Dudley also features complimentary newspapers in the lobby, express check-in, and room service (during limited hours). Parking is available for a fee. Smoking is allowed in designated areas at this 3.5-star Dudley hotel.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge)
Village Hotel Birmingham Dudley offers 124 forms of accommodation with a hairdryer and an iron/ironing board. 49-inch Flat-screen televisions come with digital channels. Bathrooms include baths or showers and complimentary toiletries. This Dudley hotel provides complimentary wireless Internet access. Housekeeping is provided on request. Renovation of all guestrooms was completed in October 2016.
For a fee, guests can enjoy a to-go breakfast daily from 7 AM to 10 AM.
Village Pub and Grill – This restaurant specialises in international cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.
Starbucks – This coffee shop only serves light fare. Reservations are required. Open daily.
Room service (during limited hours) is available.
An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
There is no front desk at this property. Guests will receive an email 72 hours before arrival with check-in instructions. Guests can access their accommodation through a private entrance. This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book. For more details, please contact the property using the information on the booking confirmation.
This property does not have a front desk. Guests will receive an email 72 hours before arrival with check-in information. Guests can access their accommodation through a private entrance. This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Children may access the hotel pool during limited hours.
Children are allowed in the pool during certain hours and these are subject to change.
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts credit cards and debit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device; masks are required in public areas; reservations are required for some on-site facilities. Contactless check-in and contactless checkout are available. Enhanced food service safety measures are in place. Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service. Each guest room is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of We're Good To Go (UK) guidelines. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Green/Sustainable Property
This property participates in Green Tourism Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.
