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3.9 out of 5

"When arrived was sent into a room which had two single beds which I didn’t book, I then noticed there was other people’s belongings in there. We then ... " More

By a verified traveller on Mon 11 Nov 2019

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Standard Double Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
£57* Per night/room 18 Jul - 19 Jul

Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Hotel Description

Our customers tell us they can't get enough of Westmead Hotel's central location. During your stay, you'll be close to Cadbury World. You'll find features such as free WiFi in public areas, plus a restaurant and a bar. Built in 1950, this 3-star hotel has 56 rooms over 2 floors. Each room includes amenities such as free WiFi and digital TV channels.

  • All rooms offer 24-hour room service, digital TV and coffee makers
  • Free WiFi
  • Enjoy a bite to eat at Blakes Brasserie, a brasserie that serves regional cuisine
  • English breakfast served daily for a fee
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • Guests speak favourably about the helpful staff and the bar
  • 14 minutes by car from Cadbury World and 8 minutes from Arrow Valley Country Park

Westmead Hotel ratings based on 7 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Westmead Hotel

Everyone (5) Couples (2)
4 out of 5
When arrived was sent into a room which had two single beds which I didn’t book, I then noticed there was other people’s belongings in there. We then went to reception and got put in a suite which was more like the one I booked. Was a lovely sleep and other than the little issue at start was great! would come back again .

Posted by on 11 Nov 2019

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4 out of 5
We really liked the room and the hotel. The food and drink was really nice and reasonably priced. All the staff were really friendly , helpful and always professional. One thing I would say was , about the room , the menus for food and drink were very tatie and tired looking , and the bathroom wasn’t stocked properly. We stayed Friday - Sunday and after requesting our room to be serviced on the Saturday afternoon , the cleaning team never did. Saying this , Overall the hotel was great and we would stay again.

Posted by on 10 Jun 2019

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4 out of 5

Posted by on 12 May 2019

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4 out of 5
All in all, a lovely hotel. The cleaning could have been a little better as I noticed that the bathroom floor still hadn't been cleaned after the cleaners had been round.

Posted by on 18 Feb 2019

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4 out of 5
Basic but clean rooms. The restaurant is over priced for breakfast and service was a bit moody from the morning waitress.

Posted by on 3 Apr 2018

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3 out of 5
Nice hotel too far from airport taxis very expensive40pound to get there 30pound to nec

Posted by , from ireland on 10 Mar 2018

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4 out of 5

Only a quick over night stay whilst visiting NEC

Pros: Bar, Bed, breakfast
Lovely hotel in a great location with food and bar drinks very reasonably priced. Lovely big comfy bed

Posted by on 14 Oct 2016

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Renovations + Closures

The following facilities or services will be unavailable from June 1 2021 to October 1 2021 (dates subject to change):

  • Dining venue(s)

The following facilities are closed for New Year's Eve:

  • Dining venue

Property Features

Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Event space at this hotel measures 4109 square feet (382 square metres) and includes conference centres. The business-friendly Westmead Hotel also features a terrace, complimentary newspapers in the lobby, and laundry facilities. This 3-star Birmingham hotel is smoke free.

  • 1 building
  • 56 guestrooms or units
  • 2 levels
  • 4109 sq ft of conference space
  • 382 sq. m of conference space
  • Built in 1950
  • Dining venue
  • Bar or lounge
  • Deli
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Terrace
  • Newspapers in lobby (free)
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: East Midlands Airport (EMA) (82.1 km / 51 mi)
  • Train station: Birmingham Longbridge Station (3.6 km / 2.2 mi)

Room Amenities

Westmead Hotel offers 56 forms of accommodation with laptop-compatible safes and coffee/tea makers. Televisions come with digital channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. This Birmingham hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

  • In-room dining (24 hours)
  • Television
  • Digital channels
  • Coffee maker
  • Combined shower/bath
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Ensuite bathroom
  • Free tea bags/instant coffee
  • Wardrobe or cupboard

Food & Drink

For a fee, guests can enjoy a English breakfast daily from 7 AM to 11:00 AM.

Blakes Brasserie – This brasserie specialises in regional cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Bar and Cafe Lounge – This lobby lounge specialises in regional cuisine and only serves light fare.

24-hour room service is available.

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Golf lessons available nearby
  • Golfing nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public washroom
  • Handrails in stairways
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Westmead Hotel

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards and debit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser. Contactless checkout is available. Each guest room is kept vacant for a minimum of 72 hours between bookings.

  • Noise-free rooms not guaranteed
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed
  • Individually wrapped food options are not available
  • Debit cards
  • Gap period enforced between guest stays - 72 hours
  • Online Penalty Collection

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: GBP 10.00 per person (approximately)
  • Early check-in fee: GBP 30.00 (subject to availability)
  • Late check-out fee: GBP 25 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Westmead Birmingham
  • Westmead Hotel
  • Westmead Hotel Birmingham
  • Westmead Hotel Hotel
  • Westmead Hotel Birmingham
  • Westmead Hotel Hotel Birmingham

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.