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3.9 out of 5

"Good location,staff very pleasant,spotlessly clean. " More

By a verified traveller on Wed 22 Jul 2020

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Standard Room, 2 Single Beds, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
£58* Per night/room 16 May - 17 May

Standard Room, Multiple Beds, Non Smoking, Sea View

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Superior Room, 2 Single Beds, Non Smoking, Sea View

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Standard Room, Multiple Beds, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Superior Room, 1 Double Bed, Non Smoking, Sea View

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Room, 1 Double Bed, Non Smoking, Sea View

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Description

The breakfast at Best Western Carlton Hotel gets good marks from our customers. During your stay, you're just a quick walk from Blackpool Central Library. Free WiFi in public areas, a restaurant and a bar are available. Built in 1970, this 3-star hotel has 60 rooms over 4 floors. Free WiFi and deep-soaking baths are available in all rooms.

  • All rooms offer deep-soaking bathtubs, 24-hour room service and flat-screen TVs
  • Free WiFi
  • Enjoy a beachfront location while dining at Restaurant
  • English breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • Guests speak favourably about the breakfast and the helpful staff
  • Within a 15-minute walk of Blackpool Tower and Blackpool Grand Theatre
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls

Best Western Carlton Hotel ratings based on 9 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Best Western Carlton Hotel

Everyone (4) Couples (2) Family (2) Other (1)
5 out of 5
Good location,staff very pleasant,spotlessly clean.

Posted by , from Liverpool on 22 Jul 2020

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Comment from Hotel Management

28 Jul 2020 by Katie

Good Morning Thank you for the lovely feedback, we are pleased to hear that you enjoyed your stay with us and we hope we can welcome you back again in the near future. Kindest Regards

2 out of 5
Lounge was comfortable, car park good,never ate here as never asked so a bit disappointed walkways and passages very narrow, Bedroom pokey and small, poor sleep as no heating and very low temperatures up at 4 am to warm room with hairdryer,wife slept with fleece jacket on,bathroom ok but cold

Posted by on 3 Oct 2019

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Comment from Hotel Management

3 Oct 2019 by Carlo

Dear, Thank you for taking the time to write a review. I do apologise that your stay didn't live up to your expectations however thank you for feedback. We look forward to seeing you again. Kind Regards Carlo Petza General Manager

4 out of 5
Good location at north shore with tram stop outside, rooms, bar and toilets in clean condition. Took a while to get a drink from the bar sometimes whilst waiting for someone, other than that we will go back again😃

Posted by on 21 Aug 2019

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Comment from Hotel Management

21 Aug 2019 by Carlo

Dear, Thank you for taking the time to write a review. It was great to read that we had exceeded your expectations. We Look forward to Welcoming you back. Kind Regards Carlo Petza General Manager

5 out of 5

Bargain winter break

Book direct and receive free breakfast and on site parking, within walking distance from the tower, tram stop outside the door perfect location.....expect corridor noise at all hours after all it is Blackpool and the pubs are open till 5am

Posted by , from north east on 6 Jan 2018

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Comment from Hotel Management

21 Sep 2018 by Carlo Petza

Dear jim, Thank you for taking the time to write a review. I am the New General Manager and will ensure your constructive comments are actioned. We Look forward to Welcoming you Back. Kind Regards Carlo Petza General Manager

2 out of 5

Lovely hotel spoilt by incompetence

Pros: Not a lot
Cons: Reception cleaners who know how to clean.
Location: location was pretty good and within easy walking distance to town.
We arrived too early to check in but the receptionist gave us a ticket for the car window. She was very polite and professional. We returned later in the day to check in and was greeted by the grumpiest receptionist I have ever met. I asked her where she came from (it was obvious she wasn't English) she said in a very unfriendly way Russia, she proceeded to give us the room key and informed us about breakfast etc. ( it has to be said she would have been better employed as a prison officer than a receptionist). When we got to the room as we opened the door it was plain to see the room had not been cleaned, there was scraps of food on the floor. When I went intro the bathroom the toilet was dirty with faecal matter on the side of the toilet bowl, I tried to flush it but it was obvious the toilet was blocked the water rose in the bowl along with faecal matter. I phoned reception and was offered another room. I went for the key and went to get my husband (he is disabled) and went to the next room 212 the kettle had no light to indicate if it was on or not, in the bathroom if you sit on the toilet you cannot reach the toilet paper which is particularly frustrating at certain times!!. There was also dirt on the floor and the waste bin had dirty tissues in it. Other than this it was quite nice. But I think an experience not to be repeated.

Posted by , from Cumbria on 8 Dec 2017

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Comment from Hotel Management

21 Sep 2018 by Carlo Petza

Dear Joani, Thank you for taking the time to write a review. I am the New General Manager and will ensure your constructive comments are actioned. We Look forward to Welcoming you Back. Kind Regards Carlo Petza General Manager

4 out of 5

Beach front hotel with parking

We stayed one night. The room was facing the sea, clean and had coffee/tea making facilities. The staff were very helpful. There was limited parking on the forecourt of the hotel, although we had to pay £5 for the privilege. However, we were allowed to keep the car there until mid-afternoon because we had booked to see the Tower in the afternoon (we had to ask, as check-out was 10.30). One disappointing aspect was the charge for breakfast - I think it was over £8, although we didn't take it. The hotel wasn't cheap, and I would have expected maybe a continental breakfast thrown in for the price.

Posted by on 30 Aug 2017

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Comment from Hotel Management

9 Sep 2017 by Ash Gaur

Thanks for staying with us. We appreciate your feedback!

4 out of 5

wonderful staff

Pros: the staff
Cons: smell in the room
I arrived after 11pm due to a delayed train. I rang at about 9.30 and the staff were super-helpful, checking me in an letting the night manager know. On arrival at the train station there were no cabs but I rang the hotel and they got one to me in less than 5 minutes. The night manager took by paper order and it was not one on their usual list, but he got it and brought it to me at breakfast. Really excellent service. I slept well in a room which did not suffer from any noise from other guests. The only down score on cleanliness/comfort was a strong synthetic smell that I feared might mask unpleasant remains from one or more previous guests.

Posted by on 14 Oct 2016

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5 out of 5

Fantastic location

Hotel is is idealy located for black pool town centre and the tower only a 5 to 10 min walk away. Hotel is in the seafront with its own private carpark. The reception staff where very helpful and friendly with my requests .

Posted by on 17 Mar 2015

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4 out of 5
Sehr schöne Lage :) Gutes Frühstück. Preisverhältnis stimmt.

Posted by , from Vevey Schweiz on 11 Apr 2018

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Comment from Hotel Management

1 Jun 2018 by CP

Dear Gigi, Thank you for your feedback and i will personally pass this on to our teams. We look Forward to Welcoming you back. Kind Regards Carlo Petza General Manager

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A terrace, tour or ticket assistance, and concierge services are also featured at the eco-friendly Best Western Carlton Hotel. Parking is available for a fee. A complete renovation of Best Western Carlton Hotel was completed in January 2015. This 3-star Blackpool hotel is smoke free.

  • 1 building
  • 60 guestrooms or units
  • 4 levels
  • 25 sq. m of conference space
  • Built in 1970
  • Dining venue
  • Bar or lounge
  • Deli
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Terrace
  • Television in lobby
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Blackpool North Station (0.8 km / 0.5 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Best Western Carlton Hotel offers 60 forms of accommodation with coffee/tea makers and designer toiletries. Flat-screen televisions come with digital channels. Bathrooms include a combined bath/shower unit with a deep soaking bath, complimentary toiletries and hairdryers. This Blackpool hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; local and international calls are complimentary (restrictions may apply). Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • Deep-soaking bath
  • In-room dining (24 hours)
  • Flat-screen television
  • Digital channels
  • Coffee maker
  • Combined shower/bath
  • Cots (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • International calls (free)
  • Local calls (free)
  • Hairdryer
  • Designer toiletries
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy English breakfast on weekdays from 7:30 AM to 9:30 AM and at the weekend from 8 AM to 10 AM.

Restaurant – This beachfront restaurant serves breakfast, lunch, dinner and light fare.

24-hour room service is available.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Braille or raised signage
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10:30 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 6 children stay free when using existing bedding.
  • Rollaway/extra beds are available for GBP 15.0 per night.
  • Cots (infant beds) are available for GBP 7.5 per night.

Pet Policy

  • Pets: GBP 10.00 per pet, per night
  • Food and water bowls are available Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards and cash

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a carbon monoxide detector, a fire extinguisher and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts credit cards, debit cards and cash. Noise-free guestrooms cannot be guaranteed.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser; masks are required in public areas. Contactless check-in and contactless checkout are available. Individually wrapped food options are available for breakfast. Each guest room is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines We Care Clean (Best Western)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Number of children who can stay for free – 6
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: GBP 8.50 for adults and GBP 8.50 for children (approximately)
  • Self-parking fee: GBP 5.00 per night (in/out privileges)
  • Pet fee: GBP 10.00 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: GBP 20.00 (subject to availability)
  • Crib (infant bed) fee: GBP 7.5 per night
  • Rollaway bed fee: GBP 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Carlton Blackpool
  • Best Western Carlton Hotel
  • Best Western Carlton Hotel Blackpool
  • Best Western Blackpool
  • Blackpool Best Western
  • Best Carlton Hotel Blackpool
  • Best Western Carlton Hotel Hotel
  • Best Western Carlton Hotel Blackpool
  • Best Western Carlton Hotel Hotel Blackpool

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Awards & Affiliations

Green/Sustainable Property
This property participates in Green Tourism Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.