This property is closed from 28 December 2020 to 15 January 2021 (dates subject to change).
The property is closed between 13 November and 17 December.
Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A beach shuttle and a round-trip airport shuttle are available for a fee. A terrace, tour or ticket assistance, and multilingual staff are also featured at the business-friendly Punta Caracol Acqua Lodge. Smoking is allowed in designated areas at this 3.5-star Bocas del Toro lodge.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Punta Caracol Acqua Lodge offers 9 forms of accommodation which are accessible via exterior corridors and feature a safe and complimentary bottles of water. Rooms open to balconies. Guests can surf the web using complimentary wireless Internet access. Bathrooms include a shower and complimentary toiletries. Housekeeping is provided on a daily basis.
Punta Caracol acqua-lodge – Overlooking the ocean, this restaurant specialises in Mediterranean cuisine and serves breakfast, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Reservations are required.
Room service (during limited hours) is available.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Special check-in instructions:
The front desk is open daily from 7:30 AM - 9:30 PM. If you are planning to arrive after 9:30 PM, please contact the property in advance using the information on the booking confirmation. Guests will receive lockbox information.
The front desk at this property is open daily from 7:30 AM - 9:30 PM.
Guests arriving after 9:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
No on-site parking is available. This property accepts credit cards and cash. For guests' safety, the property includes a fire extinguisher and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser. Contactless check-in and contactless checkout are available. Individually wrapped food options are available through room service. Each guest room is kept vacant for a minimum of 48 hours between bookings, and can be accessed from outside the building via exterior corridors.