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Superior Double Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 2 Max
£52* Per night/room 26 Feb - 27 Feb

Family Suite, 2 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 4 Max

Luxury Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Double Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Description

The free breakfast at Casa Dann Carlton Hotel & Spa gets high marks from our customers. During your stay, you'll be within walking distance of Park 93. Features include free WiFi in public areas and free self-parking, plus 2 restaurants. Built in 1998, this 4.5-star hotel has 327 rooms over 7 floors. Each room includes amenities such as free WiFi and an LCD TV.

  • All rooms offer LCD TVs, fridges and minibars
  • Free full breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking
  • Options for a bite to eat or a refreshing drink include 2 restaurants, a coffee shop, a poolside bar and 2 bars/lounges
  • Take a swim in the indoor pool or soak in the spa tub
  • Treat yourself to body treatments, manicures and pedicures or body scrubs at Elixia
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • On-site recreation includes a health club, a steam room and a sauna
  • Guests have great things to say about the helpful staff and the location
  • 13 minutes by foot from Park 93 and a 3-minute drive from Andino Commercial Center
  • Airport drop-off and local-area shuttle service available for a fee

Casa Dann Carlton Hotel & Spa ratings based on 2 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Casa Dann Carlton Hotel & Spa

Everyone (1) Couples (1)
3 out of 5

Good place to stay which has issues to work on

Pros: Spa, size of suite, staff
Cons: food, furniture
I booked that hotel because of the spa area. The spa area indeed is a nice place to relax a day. The suite I had booked had a nice size and everything I needed. Unfortunately the couch was partly broken so I couldn't sit on it. Other things I didn't like was that every plate I ordered to my room had the taste and smell of fish although it was steak or a Cesar salad. They tried to charge me beverages from the minibar I didn't take. Fortunately I realized it directly and called the reception concerning that issue. At the end my girlfriend was caught in the shower because the shower door was jammed. We asked for a compensation, unfortunately without any accommodation. I didn't extend my stay I the hotel and I'm staying somewhere else right now. Every contact to the staff was very friendly and helpful.

Posted by , from Frankfurt on 5 Sep 2017

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Comment from Hotel Management

8 Sep 2017 by Quality Manager and Customer Service

Dear Guest: We offer our sincere apologies for the inconveniences that you inform us. We thank you for communicating your experience with us and express our deep concern for what you have mentioned, we would like to please allow us to rectify our shortcomings and for this we ask you to contact us. We will be very attentive to your response. Best,

5 out of 5

heerlijk hotel

Fijn hotel in veilige omgeving en dichtbij Parque 93. Op dit moment wel veel werk aan de weg aan de voorkant. Advies: vraag een kamer aan de binnenzijde. Geen mooi uitzicht maar wel lekker rustig. Heel aardig personeel. Voor een prima taxi: vraag in het hotel naar de heer Saez. Heel veel gelachen in de taxi, prima service en hij brengt je overal en is altijd stipt. Goed ontbijt en een heerlijk dakterras met zwembad en spa.

Posted by on 31 Dec 2014

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Property Features

Casa Dann Carlton Hotel & Spa offers its guests a full-service spa, an indoor pool, and a health club. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include 2 bars/lounges and A poolside bar. Free breakfast is served daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite business centre. Event space at this hotel measures 581 square feet (54 square metres) and includes conference centres. A hot tub, a sauna, and a rooftop terrace are also featured at the luxury Casa Dann Carlton Hotel & Spa. A shuttle from the hotel to the airport (available 24 hours) and an area shuttle are available for a fee. Self parking is free. This 4.5-star Bogotá hotel is smoke free.

  • 327 guestrooms or units
  • 7 levels
  • 2 buildings
  • 2 dining venues
  • 2 bars or lounges
  • 581 sq ft of conference space
  • 54 sq. m of conference space
  • Built in 1998
  • Full breakfast (free)
  • Bar by the pool
  • Coffee shop
  • Terrace on the roof
  • Poolside lounge chairs
  • Conference centre
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Airport: Bogota (BOG-El Dorado Intl.) (15.8 km / 9.8 mi)
  • Property shuttles: Airport drop-off and area shuttle
  • Parking: Free self parking

Room Amenities

Casa Dann Carlton Hotel & Spa offers 327 forms of accommodation with minibars and laptop-compatible safes. Beds feature down comforters and premium bedding. LCD televisions are featured in guestrooms. Bathrooms include complimentary toiletries and hairdryers. This Bogotá hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Minibar
  • In-room dining (limited hours)
  • LCD television
  • Fridge
  • Luxury bedding
  • Down blanket
  • Cots (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Hairdryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

Guests are served a free full breakfast daily from 6:00 AM to 10:00 AM.

La Trattoria – This restaurant only serves breakfast.

Mediterraneo – This restaurant specialises in local and international cuisine and serves lunch and dinner. Open daily.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.

Guests aged under 18 years old are not allowed in the swimming pool, health club, fitness facility or spa tub.

  • Casino nearby
  • Health or beauty spa nearby

Spa Services

Elixia has 4 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub, a steam room and Turkish bath/hammam.

The spa is open selected days. Guests under 18 years old are not allowed in the spa.

  • Number of treatment rooms 4
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Minimum age to access spa is 18
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair accessible (may have limitations)
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

The property’s pool and spa areas are closed on the first Monday of the month.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 1 PM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Casa Dann Carlton Hotel & Spa

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser. Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service. Each guest room is kept vacant for a minimum of 48 hours between bookings.

  • One child stays free
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wear personal protective equipment
  • Security system
  • Debit cards not accepted
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Service animals not allowed
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • gap period enforced between guest stays 48 hours

Fees

Guests will be asked to pay the following charges at the property:

  • For stays on or after 1 January 2022, citizens of Colombia and foreigners staying 60 consecutive days or more will be charged a 19% national sales tax by the property at the time of stay. Foreigners on a tourist visa will not be required to pay this tax. The tax may be charged where a room is shared by a taxable and a non-taxable guest.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 45 per vehicle
  • Airport shuttle fee per child: USD 0.00
  • Early check-in is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Casa Carlton
  • Casa Dann Carlton
  • Casa Dann Carlton Bogota
  • Casa Dann Carlton Hotel
  • Casa Dann Carlton Hotel Bogota
  • Hotel Casa Dann Carlton
  • Casa Dann Carlton Hotel And Spa
  • Casa Dann Carlton Hotel Bogotá
  • Casa Dann Carlton Hotel
  • Casa Dann Carlton Bogotá
  • Casa Dann Carlton
  • Bogotá Casa Dann Carlton Hotel & Spa Hotel
  • Casa Dann Carlton Hotel & Spa Bogotá
  • Casa Dann Carlton Hotel Spa
  • Hotel Casa Dann Carlton Hotel & Spa Bogotá
  • Hotel Casa Dann Carlton Hotel & Spa
  • Casa Dann Carlton & Spa Bogota
  • Casa Dann Carlton Hotel & Spa Hotel
  • Casa Dann Carlton Hotel & Spa Bogotá
  • Casa Dann Carlton Hotel & Spa Hotel Bogotá

You should know

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for foreign visitors). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Casa Dann Carlton Hotel & Spa offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.