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"The staff are amazing, especially Beth on reception and Jay by the beach. The hotel is next to a disco so from 6 to 11 every night the noise was terr ... " More

By a verified traveller on Mon 15 Jan 2018

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Deluxe Room with Veranda

Bed Count 1 Full Bed Maximum Occupancy 3 Max
£56* Per night/room 2 May - 3 May

Garden Suite - Atrium Wing

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room with Pool View

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Premiere Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Garden Suite - Pool Access

Bed Count 1 King Bed Maximum Occupancy 3 Max

Premiere Room with Veranda

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they enjoy the helpful staff at Boracay Haven Suites. During your stay, you're just a quick walk from Station 2. Features include free WiFi in public areas, plus 2 restaurants and a full-service spa.

  • Free WiFi
  • Enjoy international cuisine while dining at Cantina
  • Full breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to body scrubs, massages or reflexology at the spa
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a sauna
  • Within a 10-minute walk of Station 2 and White Beach
  • Airport shuttle service available for a fee

Boracay Haven Suites ratings based on 1 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Boracay Haven Suites

Everyone (1)
3 out of 5

Why has nobody mentioned the noise!

Pros: the staff
Cons: storage, noise,
The staff are amazing, especially Beth on reception and Jay by the beach. The hotel is next to a disco so from 6 to 11 every night the noise was terrible. I rang down one day to complain and the poor boy was nearly in tears but said there was nothing he could do. The pool is not in the sun. The walk to the beach place is quite long and you have to use the toilets in a coffee bar. There are only 12 beds on the beach so you have to get there early. When it rained you had to walk through about 3 inches of dirty water to get to the beach front! There is no storage in the room so I dont know why they are called suites.

Posted by , from Bicester on 15 Jan 2018

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Property Features

Boracay Haven Suites offers its guests a full-service spa, an outdoor pool, and a sauna. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces. A terrace, tour or ticket assistance, and concierge services are also featured at the business-friendly Boracay Haven Suites. An airport shuttle (available 24 hours) is available for a fee. Smoking is allowed in designated areas at this 4-star Boracay Island hotel.

  • 1 building
  • 82 guestrooms or units
  • 4 levels
  • 2 dining venues
  • Conference rooms
  • Deli
  • Childcare (surcharge)
  • Towels for the beach
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Bar by the pool

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Property shuttles: Airport shuttle

Room Amenities

Boracay Haven Suites offers 82 air-conditioned accommodations with minibars and a safe. LED televisions come with cable channels. Bathrooms include a shower, slippers, bidets and complimentary toiletries. This Boracay Island hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board. Housekeeping is provided on request.

  • Minibar
  • In-room dining (limited hours)
  • LED television
  • Cable channels
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Nightly turndown service
  • Local calls (free)
  • Hairdryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Air conditioning
  • Ensuite bathroom
  • Wheelchair accessible
  • Wardrobe or cupboard

Food & Drink

For a fee, guests can enjoy a full breakfast daily from 6:00 AM to 10:00 AM.

Cantina – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. A children's menu is available.

Tala by Cantina – This rooftop bar specialises in international cuisine. Guests can enjoy al fresco dining (weather permitting). Open selected days.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a sauna.

Children aged under 18 years old are not allowed in the swimming pool without adult supervision.

Spa Services

Guests can pamper themselves with a trip to the on-site spa, which has 4 treatment rooms. Services include massages and body scrubs. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a sauna.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

  • Sauna in spa
  • Number of treatment rooms 4
  • Minimum age to access spa is 18
  • Reflexology
  • Body scrubs
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible public washroom
  • Wheelchairs available on site
  • Braille or raised signage
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in, please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 9:00 PM, please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

To enter the island, all guests must present a printed copy of their hotel booking reservation.

Boracay Haven Suites offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Boracay Haven Suites

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Noise-free guestrooms cannot be guaranteed

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, JCB International, debit cards and cash. Noise-free guestrooms cannot be guaranteed.

  • Noise-free rooms not guaranteed
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Children stay free - maximum age 5
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Service animals not allowed
  • Number of children who can stay free - 2
  • Debit cards
  • Gap period enforced between guest stays - 48 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: PHP 2500 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately PHP 800 for adults and from PHP 400 for children
  • Airport shuttle fee: PHP 1900 per person (return)
  • Airport shuttle fee per child: PHP 1900 (return), (from 3 to 10 years old)
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Boracay Haven Suites Hotel
  • Haven Suites Hotel
  • Boracay Haven Suites
  • Haven Suites
  • Boracay Haven Suites Hotel
  • Boracay Haven Suites Boracay Island
  • Boracay Haven Suites Hotel Boracay Island

You should know

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.