8 Jan 2018 by Lani
Dear Sir Chris, Thank you for sharing your review on our hotel.Your kind appreciation is highly noted and will definitely be shared to everyone for them to get inspired and keep moving to give the best service the way they can. We hope to see you again on your next visit to Boracay.
22 May 2019 by Lani
Dear Anonymous, Thank you so much for your time and effort to rate us perfectly. We are happy to know you were satisfied on the facilities and services rendered to you. We hope to serve you again!
Henann Crystal Sands Resort offers its guests a full-service spa, 2 outdoor swimming pools, a fitness centre, and a kids' pool. There's a restaurant on site. You can enjoy a drink at the swim-up bar. WiFi is free in public spaces. Spa services, tour or ticket assistance, and gift shops/news stands are also featured at the luxury Henann Crystal Sands Resort. An airport shuttle (available on request) is available for a fee. This 5-star Boracay Island hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Henann Crystal Sands Resort offers 188 forms of air-conditioned accommodation with a safe and complimentary slippers. 40-inch LCD televisions come with cable channels. Bathrooms include bidets and complimentary toiletries. This Boracay Island hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on a daily basis and in-room massages can be requested.
Sapphire – This beachfront restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner.
2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness centre.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Henann Regeny Resort & Spa. Services include massages.
The spa is open daily.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
To make arrangements for check-in, please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 7:00 PM, please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
To enter the island, all guests must present a printed copy of their hotel booking reservation.
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after 7:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts Visa, Mastercard and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
No on-site parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser. Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service. Each guest room is kept vacant for a minimum of 24 hours between bookings.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.