9 Nov 2019 by Macy
Dear Ms Nicole Greetings from Henann Lagoon! First and foremost, on behalf of the entire team our heartfelt gratitude for staying with us more than once. It is truly encouraging when we read great reviews from our returning guests. And please, know that we value your choice to stay at Henann Lagoon. It is pleasing to note that you enjoyed everything we could offer from our spacious rooms, our lagoon-shaped swimming pools, our restaurant, Lagoon Café and most of all our friendly staff. We also take pride in making sure that our guest will have the best Henann experience during their stay. May we delight you again on your next stay, please contact us directly for guaranteed best rates and we will be more than happy to have you again! See you! Yours in service, Macy
The following facilities or services will be unavailable from July 1 2021 to September 1 2022 (dates subject to change):
Henann Lagoon Resort offers its guests 2 outdoor swimming pools and a fitness centre. There's a restaurant on site. You can enjoy a drink at one of the bars, which include A bar/lounge and A swim-up bar. WiFi is free in public spaces. There's an onsite business centre. Spa services, a terrace, and multilingual staff are also featured at the business-friendly Henann Lagoon Resort. An airport shuttle (available on request) and an area shuttle are available for a fee. This 4-star Boracay Island resort is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Henann Lagoon Resort offers 222 air-conditioned accommodations with a safe and coffee/tea makers. Rooms open to balconies. LCD televisions come with premium cable channels. Bathrooms include a shower, slippers, bidets and complimentary toiletries. This Boracay Island resort provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and in-room massages can be requested.
For a fee, guests can enjoy a full breakfast daily from 6 AM to 10 AM.
Lagoon Cafe – This restaurant serves breakfast, lunch and dinner.
Lagoon Pool Bar – This poolside cocktail bar only serves light fare. Open daily.
Room service (during limited hours) is available.
2 outdoor swimming pools are on site along with a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Kai Regency Spa @ Henann Regency Resort has 4 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and manicures and pedicures. The spa is equipped with a spa tub. The spa is open daily.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. To make arrangements for check-in, please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
To enter the island, all guests must present a printed copy of their hotel booking reservation.
This property offers scheduled airport shuttle pickup service from Kalibo Airport to resort 9:30 AM - 7 PM, and from the resort to the airport 4:30 AM - 7 PM. Shuttle service between Caticlan Airport is available 4 AM - 9 PM.
Henann Lagoon Resort offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
No on-site parking is available. This property accepts Visa, Mastercard, American Express, JCB International and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser. Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service. Each guest room is kept vacant for a minimum of 24 hours between bookings.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.