This is my 7th time in Boracay and La Carmela was the WORST accommodation experience so far. Really disappointing - staff are incredibly rude, they laugh at you, refuse to clean your room, hotel amenities are of terrible quality and breakfast gave my entire family food poisoning. Customer service doesn’t exist in this hotel as they are also very racist. I’m Australian/Filipina and they would charge additional fees for almost anything to anyone who looks foreign. They purposely did not equip our hotel room with appropriate linen/ towels etc. and charged us extra when requested. I warn everyone to stay away from this place at all costs.