30 Nov 2018 by Cédri
Hello, thank you very much for your feedback. We hope to welcome you again. Kind regards.
14 Jun 2022 by Carolina
Bonjour Madame, Monsieur, Je vous remercie d’avoir pris le temps de nous faire part de votre expérience que j’ai partagé avec mon équipe. Nous sommes désolés d'apprendre que votre séjour n’a pas été satisfaisant et je vous présente toutes mes excuses ; il est important pour nous que vous ayez porté cet avis à notre attention. Toute notre équipe va se mobiliser afin d’améliorer très rapidement les problèmes rencontrés lors de votre séjour. J’espère vous accueillir de nouveau dans l’un de nos établissements All Suites Appart Hôtel et ainsi avoir l’opportunité de vous faire changer d’avis. Veuillez croire en mes sentiments dévoués. adjointe de l’établissement
26 May 2020 by Simon
Nous sommes désolés que votre séjour dans notre établissement ne vous ait pas donné satisfaction. Nous vous remercions d’avoir pris le temps de rédiger un avis sur notre établissement, Cela nous permet d’identifier les points sur lesquels nous devons progresser et d’améliorer ainsi notre qualité de service. Sachez que nous réalisons actuellement des travaux de rénovation. Nous espérons vous revoir prochainement dans l’un de nos établissements.
As a guest of All Suites Appart hotel Bordeaux Lac, you'll find a fitness centre, tour or ticket assistance, and multilingual staff. Event space at this residence measures 753 square feet (70 square metres) and includes conference space. Public spaces have free WiFi. The business-friendly All Suites Appart hotel Bordeaux Lac also features a garden, complimentary newspapers in the lobby, and laundry facilities. Free self parking is available. This Bordeaux residence is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
All Suites Appart hotel Bordeaux Lac offers 233 accommodations with free toiletries. Kitchenettes offer fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include baths or showers. This Bordeaux residence provides complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. Housekeeping is offered on a limited basis and an iron/ironing board can be requested.
For a fee, guests can enjoy continental breakfast on weekdays from 7:00 AM to 10:30 AM and at the weekend from 8:00 AM to 10:30 AM.
Recreational amenities at the residence include a fitness centre.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
The front desk is open during the following times:
Reception is available 7 AM to 9:30 PM weekdays and 8:30 AM to 12:30 PM and 4 PM to 8 PM weekends and bank holidays. Check-in is available 2 PM to 9 PM weekdays and 4 PM to 8 PM weekends and bank holidays. Guests arriving outside reception hours must contact the property in advance to make special check-in arrangements.
For stays up to 6 nights, only the end-of-stay cleaning is included. For stays of more than 6 nights, the end-of-stay cleaning is included as well as a weekly cleaning with linen change.
This property's front desk is open during the following times:
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Eurocard. Cash is not accepted. This property uses eco-friendly cleaning products. For guests' safety, the property includes a smoke detector in all accommodation. The property is professionally cleaned. Contactless check-out is available.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
