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4.3 out of 5

"Staff are very friendly and location in central Bordeaux is superb. Ideal for those looking for a hip design hotel. Funky ground floor bar/restauran ... " More

By a verified traveller on Wed 01 Nov 2017

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Double Room, 1 Double Bed (Small Mama)

Bed Count 1 Full Bed Maximum Occupancy 2 Max
£86* Per night/room 27 Jun - 28 Jun

Double Room, 1 Double Bed with Sofa bed (XL Mama)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Double Room, 1 Queen Bed (Large Mama)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Double Room, 1 Double Bed (Medium Mama)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the comfortable beds at Mama Shelter Bordeaux. During your stay, you're just a quick walk from Rue Sainte-Catherine. Free WiFi in public areas, a restaurant and a bar are available. This 2-star hotel has 97 rooms. Enjoy your stay with amenities like free WiFi and a flat-screen TV in each room.

  • Air-conditioned rooms with flat-screen TVs, free toiletries and safes
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, concierge services and luggage storage
  • Guests have great things to say about the helpful staff and the beds
  • Within a 10-minute walk of Grand Theater Opera National of Bordeaux and Aquitaine Museum
  • Pets welcome for a fee (restrictions apply)

Mama Shelter Bordeaux ratings based on 11 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Mama Shelter Bordeaux

Everyone (6) Couples (4) Family (1)
4 out of 5

Funky hotel in heart of Bordeaux great rooftop bar

Pros: Friendly staff, great location, funky design, cool rooftop bar
Cons: Bathroom was a bit basic with a strange small 2nd sink and microwave in!
Location: Right in heart of Bordeaux, surrounded by shops, bars , restaurants. Moments walk from the cathedral with nice pavement cafes in the square opposite
Staff are very friendly and location in central Bordeaux is superb. Ideal for those looking for a hip design hotel. Funky ground floor bar/restaurant area and cool rooftop bar/restaurant which was buzzing on a Thursday night. Rooms are functional and nicely designed, if a tad simple. Fantastic comfy beds and very quiet with huge windows. We were on 5th floor so had great views over the roof tops of the city.

Posted by , from London on 1 Nov 2017

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5 out of 5

Great hotel well located in city center.

Nice room, great bar and helpful young staff. Great location in the city center.

Posted by on 12 Jul 2017

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5 out of 5
L’hôtel est top, il est bien situé et les personnels est vraiment très sympa ainsi que de bon conseil sur les adresses de restaurant. Le bar de l’hôtel est moderne est actuel. Je recommande cet hôtel.

Posted by , from Lausanne on 2 Aug 2020

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5 out of 5
The staff at the entry was very helpfull. We could store our bagage at the reception at the day, when we left

Posted by on 23 Jun 2019

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5 out of 5
accueil chaleureux chambre spacieuses et propres rooftop ideal

Posted by on 11 Jun 2019

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4 out of 5
Beste Lage im Zentrum Viel Betrieb am Abend im Restaurant und an der Bar.

Posted by on 1 Jun 2019

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4 out of 5

Posted by on 7 Apr 2019

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5 out of 5

Décoration original, ambiance agréable,

L’hotel possède une décoration atypique et marrante. Les fenêtres ne s’ouvrent pas la clim bloquée malgré un rappel à l’accueil qui n’a rien fait. A part cela, je recommande vivement cet hotel où l’on peut se restaurer et la position de l’hotel en plein centre est très pratique.

Posted by , from olonne sur mer on 4 Jan 2018

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2 out of 5
Ma déception vient du fait qu'n comparaison avec d'autres hotel, je trouve le rapport qualité prix très moyen... Pas de possibilité affichée de room service, lumière difficile à trouver et à mettre en place... Pas de café, de thé ou d'eau à disposition...

Posted by on 20 Apr 2017

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4 out of 5

Une valeur sure

Toujours aussi contente de l'hotel. Bon accueil, emplacement, chambre Bref, tout parfait

Posted by , from Toulouse on 5 Feb 2017

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Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. There's an onsite business centre. WiFi is free in public spaces. A rooftop terrace, multilingual staff, and concierge services are also featured at the business-friendly Mama Shelter Bordeaux. This Bordeaux hotel is smoke free.

  • 97 guestrooms or units
  • Dining venue
  • Bar or lounge
  • Terrace on the roof
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Concierge
  • Newspapers in lobby (free)
  • On-site shopping
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Parking (limited spaces)

Transport

  • Airport: Bordeaux (BOD-Merignac) (12.3 km / 7.7 mi)
  • Train station: Bordeaux St-Jean Station (2.7 km / 1.7 mi)
  • Metro station: Gambetta Tram Station (0.2 km / 0.1 mi)

Room Amenities

Mama Shelter Bordeaux offers 97 forms of accommodation with computers and a safe. 27-inch Flat-screen televisions come with premium cable channels and pay-per-view films. Bathrooms include a shower, complimentary toiletries and hairdryers. This Bordeaux hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

  • Computer
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Films for purchase
  • Shower
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Desk
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 11 AM.

On-site venue – This restaurant serves lunch and dinner.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Accessible bathroom
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 4 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for EUR 15.0 per night.

Pet Policy

  • Pets: EUR 25 per pet, per night
  • Maximum 1 per room
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Safety features at this property include a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards and debit cards. Cash is not accepted. For guests' safety, the property includes a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas. Contactless check-in and contactless checkout are available. Enhanced food service safety measures are in place. Individually wrapped food options are available for breakfast. This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (third-party expert - Global).

  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities on site
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of Bureau Veritas (3rd party expert - Global)
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Debit cards
  • No gap period between guests' stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 0.90 per person, per night for adults; EUR 0 per night for guests up to 18 years old.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 18.00 for adults and EUR 9 for children (approximately)
  • Pet fee: EUR 25 per pet, per night
  • Crib (infant bed) fee: EUR 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Bordeaux Mama Shelter
  • Mama Bordeaux
  • Mama Shelter Bordeaux
  • Mama Shelter Bordeaux Hotel
  • Mama Shelter Hotel Bordeaux
  • Mama Shelter Bordeaux Hotel
  • Mama Shelter Bordeaux Bordeaux
  • Mama Shelter Bordeaux Hotel Bordeaux

You should know

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National Rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.