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3.5 out of 5

"The hotel is only a twenty minute walk to the main city and it was great to be away from the tourist hub, but still be within walking distance. The ho ... " More

By a verified traveller on Thu 16 May 2019

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Classic Double Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max
£59* Per night/room 30 Jan - 31 Jan

Superior Double Room, 1 Double Bed (Rénovée)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Room (Privilege)

Bed Count room.options.bedSize.SofaBed.Singular Maximum Occupancy 4 Max

Double Room, 1 Double Bed (Privilège, Renovée - 1 lit double)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Superior Room, 2 Single Beds (Renovated)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Standard Double Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Description

Mercure Bordeaux Château Chartrons's great location gets high marks from our customers. During your stay, you're just a quick walk from Bordeaux Wine and Trade Museum. You'll find features such as free WiFi in public areas, plus a restaurant and a gym. This 4-star hotel has 215 rooms over 3 floors. Each room includes amenities such as free WiFi and a flat-screen TV.

  • Air-conditioned rooms with flat-screen TVs, minibars and room service
  • Free WiFi
  • Enjoy a bite to eat at Chais Saint Louis, a brasserie that serves French cuisine
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include free newspapers in reception, a business centre and meeting rooms
  • On-site recreation includes a gym
  • Guests really like the accommodation for the comfy beds and nice bathrooms
  • Within a 15-minute walk of Bordeaux Wine and Trade Museum and Quai des Marques
  • Cats and dogs welcome for a fee

Mercure Bordeaux Château Chartrons ratings based on 2 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Mercure Bordeaux Château Chartrons

Couples (2)
4 out of 5
The hotel is only a twenty minute walk to the main city and it was great to be away from the tourist hub, but still be within walking distance. The hotel staff that we encountered were all very helpful and attentive. The room was spacious and very clean, although a little dated. Given the price and the distance from the city, I would definitely recommend. Did not have breakfast at the hotel as we purchased outside whilst enjoying the city. Short distance to airport too!

Posted by , from London on 16 May 2019

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3 out of 5

séjour à Bordeaux

Hôtel très bien situé et confortable . La literie est exellente . Le personnel est très bien . Dommage que La salle de bain date . Petite baignoire style Ibis qui sert de douche , lavabo dépassé , quelques endroits du plafond se détache sous l'humidité , pas de chauffage . Un 4 étoiles qui n'à que 2 petites savonnettes à proposer et un gel douché fixé au mur de la baignoire . Une déco vétuste qui aurait besoin d'être rafraichie avec des matériaux et couleurs plus designs .

Posted by on 29 Dec 2015

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About the Mercure Bordeaux Château Chartrons

Location 81 Cours Saint-Louis, Bordeaux, Gironde 33300

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. You'll find a business centre on site. Public spaces have free WiFi. Event space at this hotel measures 4844 square feet (450 square metres) and includes conference rooms. A fitness centre, a terrace, and multilingual staff are also featured at the business-friendly Mercure Bordeaux Château Chartrons. Parking is available for a fee. This 4-star Bordeaux hotel is smoke free.

  • 1 building
  • 215 guestrooms or units
  • 3 levels
  • 4844 sq ft of conference space
  • 450 sq. m of conference space
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Bordeaux St-Jean Station (4.5 km / 2.8 mi)
  • Metro station: Cours du Medoc Tram Station (0.7 km / 0.4 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Mercure Bordeaux Château Chartrons offers 215 forms of air-conditioned accommodation with minibars and a safe. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers. This Bordeaux hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Bath or shower
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a full breakfast daily from 6:30 AM to 10 AM.

Chais Saint Louis – This brasserie specialises in French cuisine and serves breakfast and dinner.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a fitness centre.

  • Golfing nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at noon
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • Pets: EUR 8.00 per pet, per night
  • Only dogs and cats are allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas. Contactless check-in and contactless checkout are available. Enhanced food service safety measures are in place. Individually wrapped food options are available through room service. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

  • One child stays free
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities on site
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Mobile key entry is not available
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Parking height restrictions apply
  • Individually wrapped food options are available through room service
  • No gap period between guests' stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: EUR 17 per person (approximately)
  • Self-parking fee: EUR 10.00 per night
  • Pet fee: EUR 8.00 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Accor Bordeaux Chartrons
  • Mercure Bordeaux Chartrons
  • Mercure Bordeaux Château Chartrons
  • Mercure Bordeaux Chateau Chartrons Hotel Bordeaux
  • Mercure Bordeaux Château Chartrons Hotel
  • Mercure Château Hotel Bordeaux Chartrons
  • Mercure Château Hotel
  • Mercure Château
  • Mercure Bordeaux Château Chartrons Hotel
  • Mercure Bordeaux Château Chartrons Bordeaux
  • Mercure Bordeaux Château Chartrons Hotel Bordeaux

National Rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.