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4.3 out of 5

"Close to Macys for shopping, tube station not far away either. " More

By a verified traveller on Sun 23 Sep 2018

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Hotel Description

Our customers tell us that they can't get enough of the overall property condition at Hyatt Regency Boston. During your stay, you're just a quick walk from Boston Opera House. Free WiFi in public areas, a restaurant and a health club are available. This 4-star hotel has 502 rooms over 22 floors. All rooms offer free WiFi and flat-screen TVs.

  • Air-conditioned rooms with iPod docking stations, 24-hour room service and flat-screen TVs
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a restaurant, a coffee shop and a bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • On-site recreation includes a health club
  • Guests speak favourably about the proximity to public transport and the location
  • Steps from Boston Opera House and Downtown Crossing
  • Cats and dogs welcome for a fee (restrictions apply)

Room, 2 Queen Beds, Accessible, Bathtub

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
£147* Per night/room 21 Jun - 22 Jun

Room, 1 King Bed, Corner

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, City View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hyatt Regency Boston ratings based on 18 verified reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Hyatt Regency Boston

Everyone (4) Couples (3) Business (1) Family (5) Friends (2) Other (3)
5 out of 5

Posted by on 6 Dec 2019

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5 out of 5

Posted by on 17 May 2019

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5 out of 5
Close to Macys for shopping, tube station not far away either.

Posted by on 23 Sep 2018

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5 out of 5
Very pleased with this hotel. Nice and quiet, very clean and comfortable and the staff were all very friendly and helpful. Good central location.

Posted by , from Felixstowe England on 22 Apr 2018

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3 out of 5

OK and convenient

Modern Hotel in close proximity to theaters and shops. Has a business vibe to it and in the evenings the surrounding areas are quiet. Ok for a a couple of nights but nothing special.

Posted by on 29 Sep 2015

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4 out of 5

great city centre hotel

Loved the friendly staff here, neatei facilities and very comfortable rooms, didn't like paying wifi charges much tho, and the configuration of the reception (on the third floor) was a bit confusing All in all though,a very comfortable and enjoyable stay

Posted by on 9 Oct 2014

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4 out of 5

Nice hotel at a nice price

We stayed at the Hyatt Regency during a 10 day stay in Boston. The rooms seemed a bit dated, however that wasn’t a problem for us. We were though given a 20th floor room, with an excellent view over the city. The rooms were clean and the bed was very comfortable. The staff were friendly and helpful, and location-wise it was near perfect, being between the major tourist places in the city, and not far from Downtown Crossing and South train stations.

Posted by on 16 Sep 2014

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4 out of 5

Hyatt Regency Boston

We stayed here for 4 nights ,The staff we very helpful The hotel was spotless and close to everything .We walked the whole city never needed a taxi When we arrived in Boston we took the silver line to South Station and then the red line to Washington St and a 4 min walk to Hotel .When we return to Boston we will stay here again

Posted by on 13 Mar 2014

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3 out of 5

Will be good when rooms are refurbished

Excellent location: clearly an up and coming area of town. All major places are within easy walking distance of the hotel. South Station is only 10mins away. The staff are enthusiastic and welcoming. The down side is the age of the rooms. Yes, they are clean but they do need refurbishing. Apparently this will be done soon. I was very disappointed for the rates paid: a friend described it as early1990s decor when he saw the photos. Clean, safe and great location with dated rooms is a simple but honest summary!

Posted by on 14 Apr 2013

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5 out of 5

excellent 4 star hotel

good location. train stop a few minutes walk away. staff very friendly and helpful couldnt fault them. room clean and comfortable. breakfast good but expensive but there are cheaper options close by.

Posted by on 9 Mar 2012

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Renovations + Closures

This property is closed from 28 March 2020 to 20 June 2020 (dates subject to change).

Property Features

There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. There's an onsite 24-hour business centre. WiFi is free in public spaces. Event space at this hotel measures 30000 square feet (2787 square metres) and includes conference rooms. A health club, tour or ticket assistance, and multilingual staff are also featured at the business-friendly Hyatt Regency Boston. For a fee, parking is available. This 4-star Boston hotel is smoke free.

  • 1 building
  • 502 guestrooms or units
  • 22 levels
  • 30000 sq ft of conference space
  • 2787 sq. m of conference space
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers for purchase
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Fridge
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Boston, MA (BOS-Logan Intl.) (8.3 km / 5.2 mi)
  • Train station: Boston South Station (0.7 km / 0.4 mi)
  • Metro station: Chinatown Station (0.2 km / 0.1 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Hyatt Regency Boston offers 502 forms of accommodation with iPod docking stations and laptop-compatible safes. Beds feature premium bedding. Fridges and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit and hairdryers. Guests can surf the web using complimentary wired and wireless Internet access. 37-inch Flat-screen televisions come with premium cable channels and pay-per-view films. Additionally, rooms include an iron/ironing board and blackout curtains. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

  • iPod dock
  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Films for purchase
  • Fridge
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cots (free)
  • Housekeeping (daily)
  • Massage in room (surcharge)
  • Hairdryer
  • Laptop safe
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:30 AM to 11:00 AM.

Hyatt Regency Boston has a restaurant on site.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Segway rental/tour nearby
  • Sailing nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Due to COVID-19 travel restrictions, this property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival.

It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 35.
  • Free cots (infant beds)!

Pet Policy

  • Pets: USD 100.00 per accommodation, per stay
  • Only dogs and cats are allowed
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Tax ID - C0015630350. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The tax ID number is C0015630350.

  • Debit cards not accepted
  • Tax ID – C0015630350

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 11 and USD 38 for adults, and USD 9 and USD 24 for children (approximately)
  • Self-parking fee: USD 40.00 per night
  • Valet parking fee: USD 58.00 per night (in/out privileges)
  • Pet fee: USD 100.00 per accommodation, per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Boston Hyatt
  • Boston Hyatt Regency
  • Boston Regency
  • Boston Regency Hyatt
  • Hyatt Boston
  • Hyatt Boston Regency
  • Hyatt Regency Boston
  • Hyatt Regency Hotel Boston
  • Regency Boston
  • Regency Hyatt Boston
  • Hyatt Regency Boston Hotel Boston
  • Hyatt Regency Boston Hotel
  • Hyatt Hotel Boston
  • Boston Hyatt Harborside
  • Hyatt Regency Boston Hotel
  • Hyatt Regency Boston Boston
  • Hyatt Regency Boston Hotel Boston

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Awards & Affiliations

  • This property is affiliated with the International Gay & Lesbian Travel Association (IGLTA) and welcomes lesbian, gay, bisexual and transgender (LGBTQIA) guests.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.