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"Paid maximum rates for double bed and sofa bed which was a pull out with minimum uncomfortable mattress and lying flat on the floor.. Room looked out ... " More

By a verified traveller on Mon 10 Jul 2017

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Hotel Description

Our customers tell us that they can't get enough of the comfortable rooms at Salem Waterfront Hotel & Suites. During your stay, you're just a quick walk from Salem Witch Museum. Enjoy features like free WiFi in public areas and free self-parking, plus an indoor pool. This 3.5-star hotel has 86 rooms over 4 floors. Free WiFi and flat-screen TVs are available in all rooms.

  • Air-conditioned rooms with flat-screen TVs, room service (during limited hours) and premium bedding
  • Free WiFi and wired Internet
  • Free self-parking
  • Options for a bite to eat or a relaxing drink include a restaurant, a coffee shop and a bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • On-site recreation includes a fitness centre
  • Guests have good things to say about the accommodation for the comfy beds and spaciousness
  • Just a 5-minute walk from Salem Witch Museum and 3 minutes on foot from Salem Witch Trials Memorial

Standard Room, 2 Double Beds

Bed Count 2 Double Beds Maximum Occupancy 4 Max
£100* Per night/room 23 Feb - 24 Feb

Junior Room, 1 King Bed with Sofa bed, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Double Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Salem Waterfront Hotel & Suites ratings based on 1 verified reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 2.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Salem Waterfront Hotel & Suites

Everyone (1)
3 out of 5

Overpriced & Dull

Pros: Good free parking and close to sea.
Cons: Improvements in Reception area which smelt and staff not welcoming.
Location: Good bars and sea food places nearby. Not far too the commuter/tourist boats too Boston which are well worth the money with good guide on board.
Paid maximum rates for double bed and sofa bed which was a pull out with minimum uncomfortable mattress and lying flat on the floor.. Room looked out onto disused building and no view of the sea anywhere. Staff bland and not interested in being pro active over simple requests. The breakfast and pub areas were served by in experienced young staff and hence not supported. A band packed up playing at 9.30pm as so few customers. A member of large chain of hotels who appear to wish to fill the rooms without any form customer TLC.

Posted by , from Surrey UK on 10 Jul 2017

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Comment from Hotel Management

2 Aug 2017 by Hotel Management

Thanks for staying with us. We appreciate your feedback as it helps make the necessary improvements to make us the ideal destination for travelers in our area. We take your comments seriously, and bring them to the attention of all the managers involved to provide a more enhanced stay the next time you visit, or for fellow travelers to our area. We look forward to hearing from you in the future and hope you consider us again on your next visit to Salem, MA. Have a wonderful day!

About the Salem Waterfront Hotel & Suites

Location 225 Derby St, Salem, MA 01970

Property Features

Salem Waterfront Hotel & Suites offers its guests a marina, an indoor pool, and a fitness centre. Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a business centre on site. Event space at this hotel measures 4800 square feet (446 square metres) and includes conference centres. A terrace, tour or ticket assistance, and multilingual staff are also featured at the business-friendly Salem Waterfront Hotel & Suites. Self parking is free. This 3.5-star Salem hotel is smoke free.

  • 86 guestrooms or units
  • 4 levels
  • 4800 sq ft of conference space
  • 446 sq. m of conference space
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Towels for the beach
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Airport: Boston, MA (BOS-Logan Intl.) (24.3 km / 15.1 mi)
  • Train station: Beverly Station (3.4 km / 2.1 mi)
  • Metro station: Salem Station (1 km / 0.6 mi)
  • Parking: Free self parking

Room Amenities

Salem Waterfront Hotel & Suites offers 86 forms of air-conditioned accommodation which are accessible via exterior corridors, and features a safe and complimentary bottles of water. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include a combined bath/shower unit, bathrobes, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cots (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Local calls (free)
  • Hairdryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Climate control
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:00 AM to 11:30 AM.

The Regatta Pub – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Boat tours nearby
  • Segway rental/tour nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Minimum check-in age is: 21

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Cots (infant beds) are available for USD 25.0 per night.

Pets

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Tax ID - C0006992580.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The tax ID number is C0006992580.

  • Only service animals are allowed
  • Tax ID – C0006992580
  • 24-hour check-in
  • Number of children who can stay for free – 2

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 10 and USD 20 for adults, and USD 5 and USD 10 for children (approximately)
  • Crib (infant bed) fee: USD 25.0 per night
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Salem Waterfront Hotel
  • Salem Waterfront
  • The Salem Waterfront Hotel And Marina
  • Salem Waterfront & Suites
  • Salem Waterfront Hotel & Suites Hotel
  • Salem Waterfront Hotel & Suites Salem
  • Salem Waterfront Hotel & Suites Hotel Salem
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.