31 Oct 2018 by Harps
Thanks for your rating.We look forward to see you again.
31 Oct 2018 by Harps
Hi Andy, I was really disappointed to read your experience during your stay with us & my sincere apologise as this is not acceptable.This kind of service at our Guest house is not the service we are known for.We do encourage our guests to speak directly with management if they found anything which is not acceptable so the immediate actions can be taken. I hope you do give us one more chance & i am sure you won't be disappointed.
26 Aug 2017 by Alison
Thank you. Our guests are very important to us.
12 Aug 2017 by Alison
Thank you for your review and staying with us, we are delighted you enjoyed your stay and would point out that the furniture is in character with the Victorian building.
You can enjoy a drink at the bar/lounge. Free breakfast is available. WiFi is free in public spaces. The luxury Balincourt Guest House also features a library, a garden, and coffee/tea in common area. An airport shuttle (available on request) is available for a fee. Self parking is free. This 5-star Bournemouth guesthouse is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
Balincourt Guest House offers 12 forms of accommodation with complimentary bottles of water and coffee/tea makers. Each accommodation is individually decorated. Flat-screen televisions come with digital channels. Bathrooms include complimentary toiletries and hairdryers. This Bournemouth guesthouse provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.
Guests are served a free English breakfast.
Room service is available.
The recreational activities listed below are available either on-site or nearby; fees may apply.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
The front desk is open daily from 8:00 AM - 10:00 PM. This property doesn't offer after-hours check-in. To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
The front desk at this property is open daily from 8:00 AM - 10:00 PM.
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.