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"Excellent location, sea views, close to town centre well within waking distance, made very welcome by staff and well looked after, will be returnin g ... " More

By a verified traveller on Sun 17 Dec 2017

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Classic Double Room

Bed Count 1 Double Bed Maximum Occupancy 2 Max
£45* Per night/room 22 Mar - 23 Mar

Suite, Balcony, Sea View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, Sea View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Classic Single Room

Bed Count 1 Single Bed Maximum Occupancy 1 Max

Double Room with Balcony

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Double Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

The comfortable rooms at Hallmark Hotel Bournemouth Carlton get high marks from our customers. During your stay, you're just a quick walk from Bournemouth Beach. Free WiFi in public areas, 2 indoor pools and a full-service spa are available. This 3-star hotel has 76 rooms over 3 floors. Enjoy your stay with amenities like free WiFi and an LCD TV in each room.

  • All rooms offer 24-hour room service, LCD TVs and coffee/tea makers
  • Free WiFi
  • Enjoy international cuisine while dining at Fredericks Restaurant
  • English breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the seasonal outdoor and 2 indoor pools
  • Indulge with body treatments, manicures and pedicures or facials at Beauty Rooms
  • Services include dry cleaning/laundry, concierge services and luggage storage
  • On-site recreation includes a health club and a sauna
  • Guests have good things to say about the accommodation for the comfy beds and spaciousness
  • Within a 10-minute walk of Bournemouth Beach and Bournemouth Pavillion Theatre
  • Pets welcome for a fee (restrictions apply)

Hallmark Hotel Bournemouth Carlton ratings based on 15 verified reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Hallmark Hotel Bournemouth Carlton

Everyone (12) Couples (2) Other (1)
4 out of 5

Posted by on 14 Apr 2019

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Comment from Hotel Management

17 Apr 2019 by Bournemouth Reservations

Good afternoon, Thank you for your review. We look forward to welcoming you back to the hotel in the near future.

5 out of 5

Bournemouth December annual visit

Pros: Location, sea views and access to beach promenade.
Excellent location, sea views, close to town centre well within waking distance, made very welcome by staff and well looked after, will be returnin g next year.

Posted by on 17 Dec 2017

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4 out of 5

Cliff side Hotel great sea view

Hotel was great not happy with paying a extra £10 per day to park you car on site upon arrival

Posted by , from Rushden on 4 Dec 2017

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3 out of 5

Hotel is close to the beach

First night room was amazing then came breakfast, sat in dining room bacon undercooked eggs overcooked, rest was big standard. Sat watching rats play in the garden near pool area. Went to the pool and spa, pool is frequented by non guests, (locals) Jacuzzi had a brown mark round the rim and smelt badly of urine, sauna didn't work. Next breakfast the staff were rude, rushed off of their feet and unable to cope with the guests, sat at a table waiting for coffee, cups and cutlery, to be honest at a busy time of season this was atrocious.third night was spent in a disgustingly failing room, curtains were ripped, only a fan for the whole room to keep it cool, kettle had to be boiled on the floor as no plug near the units. Windows opened about an inch and unable to open any further.

Posted by , from salisbury uk on 10 Jul 2017

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3 out of 5

Rude staff, unconcerned about complaints,

The staff at the hotel were rude and very unorganized, breakfast was like feeding time at the zoo, tables not ready food ran out, first room was good second room was atrocious ripped and dirty curtains, no air con paid a lot of money for very bad comditions

Posted by , from wiltshire uk on 23 Jun 2017

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3 out of 5

Very enjoyable and relaxing

Nice big bed.clean room.lovely view of the v good.good location.

Posted by on 10 Oct 2016

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5 out of 5

Superb location

Pros: Cleanness

Posted by on 5 Oct 2016

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4 out of 5


The receptionist needs help, she cannot deal with 10 people trying to check in all at once. I waited 15 mins to be seen. Very poor. Also, remove the phone from the front desk. It is constantly ringing and a distraction to her. The shower is a perthetic state like mist rather than any pressure.

Posted by on 19 Sep 2016

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5 out of 5

Perfect spot!

Lovely hotel, great location if you have small kids you just walk down to the beach. Friendly people and lovely atmosphere in the hotel! We will stay there next time!

Posted by , from welwyn G C on 13 Sep 2016

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5 out of 5

Great new year.

Very nice hotel, will be even better when the renovation work is complete, we will definitely go back again, great breakfast and staff very helpful.

Posted by on 4 Jan 2016

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About the Hallmark Hotel Bournemouth Carlton

Location East Overcliff, Dorset, Bournemouth, England BH1 3DN

Property Features

As a guest of Hallmark Hotel Bournemouth Carlton, you'll find a full-service spa, 2 indoor swimming pools, a health club, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A seasonal outdoor pool, spa services, and a terrace are also featured at the eco-friendly Hallmark Hotel Bournemouth Carlton. Parking is available for a fee. This 3-star Bournemouth hotel is smoke free.

  • 1 building
  • 76 guestrooms or units
  • 3 levels
  • Dining venue
  • Bar or lounge
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • No smoking on site

Family Friendly Amenities

  • Number of indoor pools -2
  • Free WiFi
  • Laundry facilities


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi


Self parking (surcharge)


  • Airport: Bournemouth (BOH-Bournemouth Intl.) (9.8 km / 6.1 mi)
  • Train station: Bournemouth Station (1.3 km / 0.8 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Hallmark Hotel Bournemouth Carlton offers 76 forms of accommodation with complimentary bottles of water and coffee/tea makers. 32-inch LCD televisions come with satellite channels. Bathrooms include a combined bath/shower unit and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Coffee maker
  • Shower and tub combination
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a English breakfast daily.

Fredericks Restaurant – This restaurant specialises in international cuisine and serves lunch and dinner.

24-hour room service is available.

Nearby Activities

2 indoor swimming pools are on site along with a seasonal outdoor pool. Other recreational amenities include a health club and a sauna.

  • Golfing nearby

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa, Beauty Rooms. Services include facials, body wraps, body treatments and manicures and pedicures. The spa is equipped with a sauna and a spa tub. A variety of treatment therapies are provided, including hydrotherapy.

  • Sauna in spa
  • Spa tub in spa
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Hydrotherapy treatments
  • Massages


If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Wheelchair-accessible parking

Hotel Policies


  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18


  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 15.0 per stay.
  • Cots (infant beds) are available for GBP 5.0 per stay.


  • Pets: GBP 15.00 per pet, per night
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation


Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Please note the hotel reserves the right to charge the credit card on file at the time the cancellation policy applies for any bookings where payment for the stay will be made on site instead of at the time of booking. For more details, please contact the property using the information on the reservation confirmation received after booking.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.


Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: GBP 15.00 per person (approximately)
  • Self-parking fee: GBP 10.00 per day
  • Pet fee: GBP 15.00 per pet, per night
  • Crib (infant bed) fee: GBP 5.0 per stay
  • Rollaway bed fee: GBP 15.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Bournemouth Carlton
  • Carlton Bournemouth
  • Menzies Hotels Bournemouth
  • Menzies Hotels Bournemouth Carlton
  • Menzies Hotels Carlton
  • Menzies Hotels Carlton Hotel
  • Menzies Hotels Carlton Hotel Bournemouth
  • Carlton Hotel Bournemouth
  • Hotel Menzies Carlton
  • Menzies Carlton Bournemouth
  • Hallmark Hotel Bournemouth Carlton
  • Hallmark Hotel Carlton
  • Hallmark Bournemouth Carlton
  • Hallmark Carlton
  • Hallmark Bournemouth Carlton
  • S. Bournemouth Carlton Opco Limited
  • Hallmark Hotel Bournemouth Carlton Hotel
  • Hallmark Hotel Bournemouth Carlton Bournemouth
  • Hallmark Hotel Bournemouth Carlton Hotel Bournemouth

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Awards & Affiliations

Green/Sustainable Property
This property participates in Green Tourism Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.