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" I booked through you for a double sea view, which to me is a room where you can see the sea view through two windows. Under the previous owners Men ... " More

By a verified traveller on Mon 03 Apr 2017

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Hotel Description

Our customers tell us they enjoy Hallmark Hotel Bournemouth East Cliff's central location. During your stay, you're just a quick walk from Russell-Cotes Art Gallery and Museum. Enjoy features like free WiFi in public areas, plus a restaurant and a bar. Built in 1930, this 3-star hotel has 67 rooms over 4 floors. Free WiFi and LCD TVs are available in all rooms.

  • All rooms offer LCD TVs, room service and premium bedding
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • English breakfast offered for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, concierge services and a porter
  • Guests have good things to say about the accommodation for the spaciousness and low noise level
  • Within a 15-minute walk of Bournemouth International Centre and Bournemouth Pavillion Theatre
  • Cats and dogs welcome for a fee

Classic Double Room

Bed Count 1 Double Bed Maximum Occupancy 2 Max
£35* Per night/room 20 Oct - 21 Oct

Family Room

Bed Count 1 Double Bed Maximum Occupancy 3 Max

Double Room, Balcony, Sea View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Double Room, Partial Ocean View

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Classic Single Room

Bed Count 1 Single Bed Maximum Occupancy 1 Max

Hallmark Hotel Bournemouth East Cliff ratings based on 11 verified reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Hallmark Hotel Bournemouth East Cliff

Everyone (8) Business (1) Couples (2) Family (1)
4 out of 5
location of the hotel is superb - in front of the beach. Walking distance to local shops and high street. Rooms cost around 10% less than holiday inn, premier inn in summer but size of the rooms and quality is also maintained as per the cost. Breakfast is really good - welcoming staff and plenty of options. Cons - parking charge of £10.00 per night is high and not very welcoming, no air-conditioning in the hotel rooms or not even a facility of fan - very hot to stay in he room on hot days of summer.

Posted by on 26 Aug 2019

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Comment from Hotel Management

26 Aug 2019 by Reservations

Thank you for staying with us! We appreciate your feedback

3 out of 5

Posted by on 1 Jul 2019

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Comment from Hotel Management

2 Jul 2019 by Reservations

Good Afternoon, Thank you for your rating of 3 out of 5. Should you wish to give some more detailed feedback please contact the hotel directly as we are always looking to improve our hotels. Kind Regards, Reservations

3 out of 5

No air condition old hotel with 90% block sink

They send us to the old hallmark hotel with no air con. Is quite hot in the summer even at night ! And the sink is 90% block.

Posted by , from chan on 23 Aug 2017

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3 out of 5

Hotel not as expected

On arriving we were told we had to pay £10.00 a day to park.breakfast was £8.00 each per day.we thought for the price we paid it would be all inclusive.Room was very very could hear every noise from the room next to us.Food and drink very expensive so we opted most days to walk up and down the hills to get into town to eat.What drew me to the hotel was the swimming pool which was cordoned off and not able to use it.We found the staff pleasant and the room clean but would not go there again.

Posted by , from west midlands on 4 Jul 2017

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4 out of 5

Well situated.Object to car parking fee.

Pros: The situation, restaurant!
Cons: Tell the hotel staff not to fob off punters.
Location: all satisfactory
I booked through you for a double sea view, which to me is a room where you can see the sea view through two windows. Under the previous owners Menzies we were always given room 3303, or 2203 which are rooms with 2 sea views on the East side of the hotel I drew the attention to the Hotel that my wife and myself were not happy with the room but there was nothing that they were prepared to do. I feel they offered our room to some one else where they could make more money? They showed us an alternative which they called an up grade, but that was a joke, because the main vista was the end wall of the Carlton Hotel. The sea view was in the corner of the room, it was a " Basil Fawlty moment". Apart from the room all was fine, next time I go ,I will give the room number and hope to secure the correct room with two widows looking across the sea. We enjoyed the Regent Restaurant,again staff changes affect the ambience of the venue.On Saturday it was managed by Pete the Bulgarian very professional and extremely good organising ,the junior staff.He had character and enthusiasm .The Friday night before the lady manager did her job and that is it!

Posted by on 3 Apr 2017

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5 out of 5

A really well run Hotel……..

Pros: Lots of aspects, especially the position
Cons: Carpets and furniture a little dated and worn.
Location: Fabulous Italian restaurant La Piccola just a short walk away and Russell-Cotes Gallery and Museum really worth a visit
Fabulous position overlooking the sea. Had a balcony room and so pleased we paid the extra, even on a March day we were able to enjoy the view from the small chairs & table provided outside. Spacious room ~ lots of extra's…..tissues, water, tea/coffee tray, dressing gowns, bathroom toiletries. Everything serviced beautifully every day ~ hotel spotless. Breakfast very well presented with lots of choices and service top-class. Carpets and some of the furniture a bit dated, but super-king size bed very comfortable. All-in-all would recommend this hotel and congratulate the staff and Manager on a very well run run hotel……..

Posted by on 19 Mar 2017

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4 out of 5

Well located hotel that welcomes dogs

Good location and friendly staff. Didn't eat dinner there but the breakfast was good with attentive waiting staff. Rooms were a bit tired but could be because we had our dog with us? Any way would stay again if in bournemouth and the price is right again

Posted by on 23 Feb 2017

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5 out of 5

3 nights stay

Location: what a beautiful beach and spotless
If like me and you need to use the bathroom during the night , there is very little space between the bed and the dressing table , you have to go side ways . In the bathroom the shower is a bit old fashion ended up having a bath, Room for 2 and only 1 chair and a stool that was under the dressing table that you could not get out apart from a few minor problems , The staff were the most polite staff that I have ever met a credit to the company

Posted by , from Northamptonshire on 26 Oct 2016

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4 out of 5

Lovely hotel,

Nice hotel but room was very hot and I did not like the shower heads as you could not turn off the water without getting all your hair wet and turning off the water was not easy ,the tap needs to be change.

Posted by , from london on 17 Aug 2016

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4 out of 5

Nice hotel for a short stay

The room was very clean and nice, the service polite and helpful. Although there was a real storm outside and the grey sea was raging as if the world was about to end, it was very cozy and warm inside.

Posted by on 15 Nov 2014

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About the Hallmark Hotel Bournemouth East Cliff

Location East Overcliff Drive, Bournemouth, England BH1 3AN

Property Features

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A terrace, a BBQ, and a garden are also featured at the eco-friendly Hallmark Hotel Bournemouth East Cliff. The hotel can provide concierge services and wedding services. Parking is available for a fee. You'll have access to the health club at a partner property. This 3-star Bournemouth hotel is smoke free.

  • 1 building
  • 67 guestrooms or units
  • 4 levels
  • Built in 1930
  • Dining venue
  • Bar or lounge
  • Deli
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi


Self parking (surcharge)


  • Airport: Bournemouth (BOH-Bournemouth Intl.) (9.8 km / 6.1 mi)
  • Train station: Bournemouth Station (1.5 km / 0.9 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Hallmark Hotel Bournemouth East Cliff offers 67 forms of accommodation which are accessible via exterior corridors and feature coffee/tea makers and a hairdryer. Beds feature premium bedding. LCD televisions come with satellite channels. Bathrooms include a combined bath/shower unit and complimentary toiletries. This Bournemouth hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • In-room dining
  • LCD television
  • Satellite channels
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Hairdryer
  • Toiletries (free)
  • Iron and ironing board available
  • Desk
  • Exterior corridor access
  • Ensuite bathroom

Food & Drink

Guests can enjoy English breakfast for a fee.

Hallmark Hotel Bournemouth East Cliff has a restaurant on site.

Room service is available.

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Golfing nearby
  • Hiking/biking trails nearby


If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Wheelchair-accessible parking
  • In-room accessibility
  • Assistive listening devices available

Hotel Policies


  • Check-in time starts at 3 PM
  • Minimum check-in age is 18


  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Free rollaway/extra beds!


  • Pets: GBP 15.00 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 per room (weight limit: 18 lb)


Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Please note the hotel reserves the right to charge the credit card on file at the time the cancellation policy applies for any bookings where payment for the stay will be made on site instead of at the time of booking. For more details, please contact the property using the information on the reservation confirmation received after booking.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.


Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: GBP 15.00 per person (approximately)
  • Self-parking fee: GBP 10.00 per day
  • Pet fee: GBP 15.00 per pet, per night
  • Late check-out fee: GBP 20.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Bournemouth East Cliff
  • Bournemouth East Cliff Court
  • Menzies Hotels Bournemouth East Cliff Court
  • Menzies Hotels Cliff Court
  • Menzies Hotels Cliff Court Hotel
  • Menzies Hotels Cliff Court Hotel Bournemouth East
  • Hallmark Hotel Bournemouth East Cliff
  • Hallmark Bournemouth East Cliff
  • Menzies East Cliff Court Bournemouth Hotel Bournemouth
  • Hallmark Bournemouth Cliff
  • Hallmark Hotel Bournemouth East Cliff Hotel
  • Hallmark Hotel Bournemouth East Cliff Bournemouth
  • Hallmark Hotel Bournemouth East Cliff Hotel Bournemouth

Awards & Affiliations

Green/Sustainable Property
This property participates in Green Tourism Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.