25 Sep 2020 by Peter B
Dear Guest, thank you for the great score, we hope to see you again soon. Kind Regards, Peter Baerwinkel General Manager
30 May 2019 by Peter B
Dear Anonymous, thank you for choosing our hotel. I was saddened that read that your stay stayed well short of your expectations for which I sincerely apologise. Whenever there is anything not up to your expectation during your stay then please contact a member of staff or ask for the manager on duty who will do everything to ensure that your concerns are resolved. We do hope that you might give us another chance in future. Many thanks. Kind Regards, Peter Baerwinkel General Manager
23 Apr 2018 by Peter B
Dear c, thank you for choosing our hotel, I was pleased to see that you had enjoyable stay with us. Please note that our breakfast buffet includes a choice of different eggs, grilled tomato and mushrooms which are not available at Holiday Inn Express. We are also adding freshly made waffles from May 2018 to further enhance our offering. We look forward to welcome you back when you are next in Bournemouth. Kind Regards, Peter Baerwinkel General Manager
6 Apr 2018 by Peter B
Dear Anonymous, please accept our unreserved apologies for the inconvenience caused by inconsiderate guests. We do operate a zero tolerance policy in this regard. I can assure you that your experience on this occasion was an extremely rare occurrence and not reflective of the usual high standard you can expect from our hotel. We do hope that we may be of service again in the near future and I am confident you will very much enjoy your stay with us. Kind Regards, Peter Baerwinkel General Manager
27 Feb 2018 by Peter
Dear Paul & Tash, thank you for the lovely review. Please note that we also have a onsite restaurant offering a variety of delicious, freshly prepared evening meals. I am sure you would not regret trying our Restaurant when you are next staying with us. Many thanks. Kind Regards, Peter Baerwinkel General Manager
7 Mar 2018 by Peter B
Thank you for the great review, we look forward to welcome you back soon. Kind Regards, Peter Baerwinkel General Manager
16 Jun 2017 by Ramada
Thank you for your kind comments, hopefully we will see you again soon.
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business centre and a meeting room are available. Public spaces have free WiFi. A fitness centre, a terrace, and vending machine are also featured at the business-friendly Holiday Inn Bournemouth, an IHG Hotel. For a fee, parking is available. This 3.5-star Bournemouth hotel is smoke free.
Available in all rooms: Free WiFi , High-speed internet access
Available in some public areas: Free WiFi , Internet access in public areas - high speed
Self parking (surcharge)
Holiday Inn Bournemouth, an IHG Hotel offers 113 air-conditioned accommodations with a safe and coffee/tea makers. 43-inch LED televisions come with cable channels and pay-per-view films. Bathrooms include a shower, complimentary toiletries and hairdryers. This Bournemouth hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy full breakfast on weekdays from 6:00 AM to 10:00 AM and at the weekend from 7:30 AM to 11:00 AM.
Holiday Inn Bournemouth, an IHG Hotel has a restaurant on site.
Room service (during limited hours) is available.
Recreational amenities at the hotel include a fitness centre.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash.
This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser. Contactless check-in and contactless check-out are available. Individually wrapped food options are available for breakfast and dinner, and also through room service. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.