Skip to main content
Beginning of main content
4.5 out of 5

"We were expecting steaming room at the spa. For the rest it was a very nice staying " More

By a verified traveller on Sun 15 May 2022

Enter dates to see availability

Junior Suite, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Classic Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Classic Room, 1 Double Bed (Cosy)

Bed Count 1 Full Bed Maximum Occupancy 1 Max

Classic Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Junior Suite, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hotel Description

Our customers tell us that they enjoy the helpful staff at Mercure Bournemouth Hotel and Spa. During your stay, you're just a quick walk from Bournemouth Beach. Features include free WiFi in public areas, plus a full-service spa and an indoor pool. This property offers pet-friendly amenities, such as food and water bowls.

  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • English breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Indulge with body scrubs, hot stone massages or manicures and pedicures at the spa
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a gym, a sauna and bicycles to rent
  • Guests speak favourably about the overall condition of the property and the clean guestrooms
  • Within a 15-minute walk of Bournemouth Beach and Bournemouth Pavillion Theatre
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls

Mercure Bournemouth Hotel and Spa ratings based on 2 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Mercure Bournemouth Hotel and Spa

Everyone (1)
5 out of 5
We were expecting steaming room at the spa. For the rest it was a very nice staying

Posted by on 15 May 2022

Was this review helpful to you?
Comment from Hotel Management

17 May 2022 by Customer Experience Manager

Dear Luigi, We very much appreciate your comments regarding your stay at the Mercure Bournemouth Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Customer Experience Manager

4 out of 5

Posted by on 16 Apr 2022

Was this review helpful to you?
Comment from Hotel Management

18 Jan 2024 by Customer Care Team

Dear guest, We are glad to hear back from you about your recent stay with us. While you didn't say much in your review, we hope that you had an awesome time and that you were comfortable in your room. Thanks for choosing to stay with us and we hope to see you again soon. Best Regards, Customer Care Team

All-inclusive Details

All-inclusive room rates at Mercure Bournemouth Hotel and Spa are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Property Features

Some rates at Mercure Bournemouth Hotel and Spa are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Mercure Bournemouth Hotel and Spa offers its guests a full-service spa, an indoor pool, and a sauna. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Event space at this hotel measures 2809 square feet (261 square metres) and includes conference space. A kids' pool, a fitness centre, and a terrace are also featured at the family-friendly Mercure Bournemouth Hotel and Spa. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of Mercure Bournemouth Hotel and Spa was completed in July 2020. This 4-star Bournemouth hotel is smoke free.

  • 1 building
  • 109 guestrooms or units
  • 5 levels
  • 2809 sq ft of conference space
  • 261 sq. m of conference space
  • Built in 1968
  • Deli
  • Poolside lounge chairs
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Bournemouth Station (1.2 km / 0.7 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Mercure Bournemouth Hotel and Spa offers 109 air-conditioned accommodations with a safe and complimentary bottles of water. 40-inch Smart televisions come with digital channels. Bathrooms include a combined bath/shower unit with a rainfall showerhead, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include coffee/tea makers and an iron/ironing board. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

  • In-room dining (limited hours)
  • Smart television
  • Digital channels
  • Coffee maker
  • Hypo-allergenic bedding
  • Combined shower/bath
  • Rainfall showerhead
  • Cots (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Wardrobe or cupboard
  • Toothbrush and toothpaste available
  • Change of towels (on request)
  • Change of bedsheets (on request)
  • Desk chair

Food & Drink

For a fee, guests can enjoy English breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:30 AM.

The Queens Restaurant – This brasserie serves breakfast and dinner.

The Queens Bar – This bar serves lunch and dinner. Happy hour is offered. Open daily.

The Queens Cafe – This café serves breakfast, lunch and dinner. A children's menu is available. Open daily.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Canoeing nearby
  • Water skiing nearby
  • Golfing nearby
  • Parasailing nearby
  • Motor boating nearby
  • Surfing/bodyboarding nearby
  • Casino nearby
  • Windsurfing nearby
  • Health or beauty spa nearby
  • Bicycle rentals nearby
  • Rafting nearby
  • Personal motor watercraft nearby
  • Marina nearby
  • Bicycle rentals on site
  • Golf lessons available nearby
  • Kayaking nearby
  • Swimming nearby
  • Sailing nearby
  • Scuba diving nearby

Spa Services

The on-site spa has 4 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and facials. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.

  • Number of treatment rooms 4
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Prenatal massage
  • Sports massage
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Handrails in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 15.0 per day.
  • Free cots (infant beds)!

Pet Policy

  • Pets: GBP 20 per pet, per night
  • Only dogs are allowed
  • Food and water bowls are available Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, mobile payments and cash

Safety features at this property include a smoke detector

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Carte Blanche, debit cards, cash and mobile payments. For guests' safety, the property includes a smoke detector in all accommodation.

  • Mobile payments
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Annual carbon offsets
  • Sustainability/community reinvestment (10% revenue or more)
  • Guest education on local ecosystems and culture
  • Electrostatic spray is used for disinfection
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property is not currently implementing any guest safety measures
  • Property is cleaned with disinfectant
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Staffed front desk
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 14.95 per person
  • Self-parking fee: GBP 10.00 per day
  • Pet fee: GBP 20 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Queens Bournemouth
  • Queens Hotel Bournemouth

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 8:00 AM to 8:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
url importing http://www.ebookers.com/Bournemouth-Hotels-Mercure-Bournemouth-Hotel-and-Spa.h1062629-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Bournemouth-Hotels-Mercure-Bournemouth-Hotel-and-Spa.h1062629-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.ebookers.com/Bournemouth-Hotels-Mercure-Bournemouth-Hotel-and-Spa.h1062629-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.