I am not someone who is difficult and if you read my other reviews I’m generally very happy with everything. Not so at the Stadhotel de Klok.
It a hotel and restaurant the staff who handle reception are waitresses and obviously have very little if any training in what to do or how to welcome guests.
1) welcome not great, 2) check in more interested in getting the payment completed than anything else 3) we needed info on parking which I had enquires about by email before we arrived. The young woman was brusque and off hand no directions no map no help. Consequently we had a really stressful 40 mins driving around and still not being able to get to the parking. We ended up back where started 1km away (which was fine but a waste of two hours in total) and ended up being €10 euros per day rather than the €15 the hotel CP was charging, the hotel give you a card which gets 15% off €14 still 4 more and over three days would have doubled what we paid. Our parking in total €20. There’s a total rip off.
I paid for a supieror room, it was nice and big and on the first floor which after reading other reviews I picked especially and paid the extra so we could get in and out easily with lots off shopping bags. However the curtains wouldn’t close both sets, the wall lights was broken and hanging off the wall, no tea and coffee making facilities not even extra glasses for a drink (only bathroom thimbles!!) and empty shower bottles from previous guests left in bathroom.