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3.9 out of 5

"Staff were very pleasant, decent room, pool and leisure facilities were good, overall very nice stay and will definitely stay there again. " More

By a verified traveller on Mon 25 Apr 2022

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Standard Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max
£63* Per night/room 3 Feb - 4 Feb

Standard Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Standard Room, 1 Double Bed, Accessible

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Premium Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Standard Room, Multiple Beds

Bed Count 1 Twin Bed Maximum Occupancy 3 Max

Hotel Description

The breakfast at Holiday Inn Brentwood M25, Jct. 28, an IHG Hotel gets good marks from our customers. During your stay, you'll be within walking distance of St Faith's Country Park. You'll find features such as free WiFi in public areas, plus a full-service spa and an indoor pool.

  • Free Wi-Fi (speed: 25+ Mbps) and wired Internet
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool or soak in the spa tub
  • Indulge with body wraps, massages or body treatments at the spa
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a 24-hour gym, a steam room and a sauna
  • Guests like the room service and breakfast
  • Just a 1-minute drive from Warley Country Park and a few minutes from St Faith's Country Park

Holiday Inn Brentwood M25, Jct. 28, an IHG Hotel ratings based on 7 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Holiday Inn Brentwood M25, Jct. 28, an IHG Hotel

Everyone (4)
5 out of 5
Staff were very pleasant, decent room, pool and leisure facilities were good, overall very nice stay and will definitely stay there again.

Posted by on 25 Apr 2022

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Comment from Hotel Management

27 Apr 2022 by Res Team

Thank you for your review, we look forward to welcoming you back very soon!

4 out of 5

Posted by on 2 Feb 2020

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Comment from Hotel Management

4 Feb 2020 by Res Team

Thank you for your lovely review!

5 out of 5
Comfy beds, room service, slight traffic noise, internet could improve

Posted by on 16 Dec 2019

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Comment from Hotel Management

18 Dec 2019 by Res Team

Thank you for your review. We hope to welcome you back again soon!

5 out of 5
Great location and amenities. Downside is the food.

Posted by on 23 Sep 2019

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Comment from Hotel Management

24 Sep 2019 by Res Team

Thank you for your review, we are sorry you felt let down by the food, I will pass your feedback over to the Head Chef who will investigate further.

1 out of 5
No wecoming atmosphere very dissapointed no coffee when we woke up

Posted by on 13 Jan 2019

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Comment from Hotel Management

14 Jan 2019 by Res Team

Thank you for your feedback. I am very sorry you had no coffee in your room, I will pass over these comments over to our Housekeeping Team who will investigate to ensure this does not happen again.

4 out of 5

Posted by on 15 Oct 2018

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Comment from Hotel Management

15 Oct 2018 by Res Team

Thank you for your feedback.

3 out of 5
Bland and very noisy rooms. Reception staff very disinterested and unhelpful. Expensive for what it is. Breakfast ok.

Posted by on 15 Apr 2018

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Comment from Hotel Management

15 May 2018 by Jade

Hello, Thank you for your review. I am so sorry that your recent stay with us wasn't to standard and to hear that reception staff was very disinterested is very disappoint to know as we train our staff to provide great service, this is something that will be actioned to ensure does not happen again. Thank you once again Kindest Regards Jade

About the Holiday Inn Brentwood M25, Jct. 28, an IHG Hotel

Location Brook Street, Brentwood, England CM14 5NF

Renovations + Closures

The following facilities are closed seasonally each year. They will be closed from 13 April to 16 May:

  • Bar/Lounge
  • Dining venue

Property Features

Holiday Inn Brentwood M25, Jct. 28, an IHG Hotel offers its guests a full-service spa, an indoor pool, and a 24-hour health club. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. You'll find a business centre on site. There are 8 meeting rooms available. A hot tub, a sauna, and multilingual staff are also featured at the business-friendly Holiday Inn Brentwood M25, Jct. 28, an IHG Hotel. For a fee, parking is available. This 4-star Brentwood hotel is smoke free.

  • 1 building
  • 149 guestrooms or units
  • 3 levels
  • 3010 sq ft of conference space
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-in
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Garden
  • Outdoor picnic space
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet , Wireless internet access , Internet access (surcharge)

Available in some public areas: Free WiFi , Free wired internet

Parking

Self parking (surcharge)

Transport

  • Train station: Brentwood Station (2.8 km / 1.7 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Holiday Inn Brentwood M25, Jct. 28, an IHG Hotel offers 149 air-conditioned accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with premium cable channels and pay-per-view films. Bathrooms include a bath. Guests can surf the web using the complimentary wired and wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Films for purchase
  • Coffee maker
  • Bathtub
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Telephone
  • Iron and ironing board available
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a full breakfast on weekdays from 6:30 AM and 9:30 AM.

Traders Restaurant – This restaurant serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour health club and a sauna.

  • Health or beauty spa nearby

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with Turkish bath/hammam. The spa is open daily.

  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from noon - noon. Front desk staff will greet guests on arrival.

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

The front desk at this property is open daily from noon - noon.
Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a smoke detector and window guards

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche and Eurocard. Cash is not accepted. For guests' safety, the property includes a smoke detector and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser. Contactless check-in and contactless check-out are available. Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service. Each guest room is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitisation guidelines Clean Promise (IHG)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: GBP 15.95 per person (approximately)
  • Uncovered self-parking fee: GBP 8 per stay
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Brentwood M25
  • Holiday Inn Brentwood M25 Jct.
  • Holiday Inn Brentwood M25 Jct. 28
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You should know

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.