- Liked: Cleanliness, staff & service, room comfort
- Disliked: Property conditions & facilities
No lift to executive rooms, etc...
First annoyance was that we had paid for an executive room but they are on the first floor with NO LIFT. Second was the lack of railings on fairly dodgy outside steps to the car park, particularly when frosty as it was when we stayed there. I had mentioned this in April but nothing done. Several minor annoyances followed mostly to do with malfunctioning. Staff were very apologetic but not much they could do.