17 Nov 2019 by jerome
Dear reviewer, Many thanks for your review. I was very sorry to read about your experience and about the shortfalls that you experienced. I would like to apologise for those matters. Please be assured that each of your comments will be passed on and discussed with the relevant Head of Department. We hope to have the opportunity to welcome you back at our hotel in the future for a better experience. Warm regards, Jerome Pesenti Guest Relations Manager
11 Jul 2019 by Jerome Pesenti
Dear Mr. Jonsson, Thank you for choosing to stay at Jury’s Inn Brighton Waterfront and taking the time to feedback your experience that we value and appreciate. I share all feedback with the teams daily and review any comments made to ensure we continue to drive our guest satisfaction further. I was pleased that you had a nice time but sorry that your anniversary was not acknowledged. I would like to apologise for this matter and I will make sure to pass on your comments to the rest of the team. We hope to have the opportunity to welcome you back at the Waterfront in the future for a better experience. Kindest regards, Jerome Pesenti Guest Relations Manager
Jurys Inn Brighton Waterfront offers its guests an indoor pool, a sauna, and a fitness centre. Along with a restaurant, there's a coffee shop/café on site. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces. There's an onsite business centre. Spa services, multilingual staff, and gift shops/news stands are also featured at the eco-friendly Jurys Inn Brighton Waterfront. Parking is available for a fee. This 4-star Brighton hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge)
Jurys Inn Brighton Waterfront offers 210 forms of accommodation with a safe and coffee/tea makers. 28-inch Flat-screen televisions come with cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers. This Brighton hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy buffet breakfast on weekdays from 7 AM to 10 AM and at the weekend from 7 AM to 11 AM.
Promenade Restaurant – This restaurant specialises in British cuisine.
Atrium Bar – This bar specialises in British cuisine and only serves light fare.
Waterbar Brighton – This bar specialises in British cuisine. Open selected days.
24-hour room service is available.
Recreational amenities at the hotel include an indoor pool, a sauna and a fitness centre.
If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Special check-in instructions:
If you are planning to arrive after 11 PM, please contact the property in advance using the information on the booking confirmation.
Guests arriving after 11 PM must make advance arrangements by contacting the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
This property participates in Green Tourism Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.