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Astor Metropole Hotel

3.5-star property
193-197 Wickham Terrace, Spring Hill, QLD 020 3788 4841
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3.5 out of 5
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See all 4 ebookers Reviews

"Very convenient for the city centre and train station which is 5 minuted walk away. Staff very helpful and friendly. Good sized bedrooms. I arrived ve ... " More

By a verified traveller on Sun 19 Feb 2017

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Deluxe Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
£100* Per night/room 29 Apr - 30 Apr

Hotel Queen, Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Hotel Twin, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Deluxe Studio

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us they enjoy Astor Metropole Hotel's good location. During your stay, you're just a quick walk from Roma Street Parkland. Features include free WiFi in public areas, plus an outdoor pool and a restaurant.

  • Free WiFi and wired Internet
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests speak favourably about the helpful staff and the location
  • Within a 10-minute walk of Roma Street Parkland and Queen Street Mall

Astor Metropole Hotel ratings based on 4 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Astor Metropole Hotel

Everyone (3) Couples (1)
4 out of 5

Centrally located

Pros: Location and roof top swimming pool.
Cons: Everything was fine.
Location: Convenient for city centre with shops and transport connections.
Very convenient for the city centre and train station which is 5 minuted walk away. Staff very helpful and friendly. Good sized bedrooms. I arrived very early from the airport and was surprised that I could be booked into my bedroom immediately.

Posted by , from U.K. on 19 Feb 2017

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3 out of 5

City centre hotel

Pros: Location Room facilities and the pool
Cons: Pool needs toilets and shower near it.
Location: Near to shopping and restaurants central rail station for air train.
Hotel was close to city centre walking distance to central station also handy for airport transfers. Hotel also had train tickets and times which was also useful to us. Pool was good to cool off after or before heading out to the sunshine. Restaurant was excellent staff very friendly.

Posted by , from Aberdeen on 17 Jan 2017

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4 out of 5

Hotel very central.

Food and service in the restaurant was great. My steak was absolutely perfect! :-)

Posted by , from Aberdeen, Scotland on 9 Jan 2017

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3 out of 5

Basic

The room was minimally furnished and poorly equipped. The public rooms were very nice, but the bedroom we had was in need of a refurb. For two mornings out of three, bearing in mind that we left on the third morning, they failed to make up our room, despite the sign being hung on the door. The first time we returned too late to have it done, despite it being reported, but they left it again the next day! Eventually that day it was done. When checking out, we complained again at reception, but were told to report our complaint on a sheet they supplied and we would be contacted by e mail. 4 days later we have heard nothing. Do they care?

Posted by on 15 Dec 2012

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About the Astor Metropole Hotel

Location 193-197 Wickham Terrace, Spring Hill, QLD 4000

Renovations + Closures

The following facilities or services will be unavailable from December 1 2020 to December 31 2024 (dates subject to change):

  • Bar/Lounge(s)
  • Breakfast
  • Swimming pool

Property Features

There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. You'll find a 24-hour business centre on site. WiFi and wired Internet are free in public spaces. An outdoor pool, a terrace, and tour or ticket assistance are also featured at the business-friendly Astor Metropole Hotel. Parking is available for a fee. Smoking is allowed in designated areas at this 3.5-star Brisbane hotel.

  • 86 guestrooms or units
  • Business centre (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Fridge
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Self parking (surcharge)

Transport

  • Train station: Brisbane Central Station (0.9 km / 0.6 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Astor Metropole Hotel offers 86 air-conditioned accommodations with a safe and coffee/tea makers. Flat-screen televisions come with cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Fridge
  • Microwave
  • Coffee maker
  • Shower
  • Cots (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Astor Metropole Hotel has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Cots (infant beds) are available for AUD 25.0 per day.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, Diners Club, JCB International, debit cards and cash.

  • One child stays free
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Children stay free - maximum age 12
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for dinner
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: AUD 14.90 per day
  • Early check-in fee: AUD 119 (subject to availability)
  • Late check-out fee: AUD 119 (subject to availability)
  • Crib (infant bed) fee: AUD 25.0 per day
  • Credit card charges are subject to a surcharge of 1 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Astor Metropole Hotel Spring Hill
  • Astor Metropole Hotel
  • Astor Metropole Spring Hill
  • Astor Metropole
  • Astor Metropole Hotel Brisbane
  • Astor Metropole Brisbane
  • Best Western Brisbane
  • Astor Metropole Hotel Hotel
  • Astor Metropole Hotel Spring Hill
  • Astor Metropole Hotel Hotel Spring Hill

You should know

  • Pool access available from 7:00 AM to 6:00 PM
  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.