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"Attended a wedding, wasn't really geared up for guests to get changed as many rooms were not ready. " More

By a verified traveller on Tue 03 Mar 2020

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Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
£96* Per night/room 28 Apr - 29 Apr

Superior Double Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Double Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, Corner

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

The breakfast at Harbour Hotel Bristol gets good marks from our customers. During your stay, you're just a quick walk from Bristol Hippodrome Theatre. Enjoy features like free WiFi in public areas, plus a full-service spa and an indoor pool.

  • Free WiFi
  • Enjoy seafood while dining at Harbour Kitchen
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Treat yourself to hot stone massages, body wraps or aromatherapy at Harbour Spa
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests really like the accommodation for the cleanliness and overall comfort
  • Just a 4-minute walk from Bristol Hippodrome Theatre and 8 minutes on foot from University of Bristol

Harbour Hotel Bristol ratings based on 19 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Harbour Hotel Bristol

Everyone (18) Family (1)
1 out of 5
I was really shocked and disappointed by my stay at this hotel. I had often looked at it and thought how lovely it looked, the room I got certainly was not. The expectation I had based on the photos was a small but functional room with a splash of colour and a window. The reality was a small bland white room that the bed (two singles of differing heights smooshed together) just fits into. There is a tv but i really don't think they make them that small any more, and the robes are small, worn with frayed edges. The bed is situated below a heavily wooden blinded piece of coated glass, you can't see out and air has no danger of getting in! Through the night it doesn't get dark because of the light right outside and it is noisy (from goodness knows what), yet morning comes and you get minimal natural light from the coated windows and thick wooden planks. The drains in the bathroom stink, so you don't have to worry about not getting late check out because you will want to get out as soon as you can. The bathroom itself wouldn't be too bad if it was cleaned, get a bit of mould magic on that grouting! The toiletries are not the white company products pictured on the site but the big reusable bottles of unknown brand caged in, with crusty bits on the output spouts and hairs on the bottles themselves, just vile! As you make your hasty escape in the morning be careful to avoid the room service trays that have been sat on the floor for at least 12 hours. In summary ... not good!

Posted by on 22 Jan 2024

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Comment from Hotel Management

23 Jan 2024 by Carol

Good morning Rachel,I am very frustrated to see such a low review, thank you very much for your constructive feedback. We will for sure improve the mentioned points and hope to welcome you back in the future.Warmest regards,Reception Manager

5 out of 5

Posted by on 17 Sep 2020

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Comment from Hotel Management

17 Sep 2020 by Reception team

Dear Anonymous, Thank you for your review and your stay! Looking forward to welcoming you soon. Kind regards

3 out of 5
Attended a wedding, wasn't really geared up for guests to get changed as many rooms were not ready.

Posted by on 3 Mar 2020

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Comment from Hotel Management

3 Mar 2020 by Reception team

Dear Anonymous, Thank you for your feedback, we will pass your comment to our Housekeeping management. Kind regards, Paloma

2 out of 5
My room was cold and the air conditioning wouldn’t warm up, the shower drain was fairly blocked with wet hair. The spa was a lot smaller than it looked on the website. Definitely wasn’t worth the money I paid.

Posted by on 29 Oct 2019

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Comment from Hotel Management

30 Oct 2019 by Paola

Dear Anonymous, Thank you for your review. I am disappointed to hear that you did not enjoy your stay. I will pass your feedback onto relevant departments. Kindest Regards, Paola

3 out of 5
Our room was situated across the restaurant which we had to walk through with our luggage. 30 stairs to access the room, passing the ce

Posted by on 22 Oct 2019

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Comment from Hotel Management

22 Oct 2019 by Reception Team

Thank you for your feedback. We are so sorry you didn't like the location of your room. Looking forward to welcoming you again. Kind regards, Reception Team

1 out of 5
Overbooked. No room available on arrival. AVOID. Plenty of other decent hotels around.

Posted by on 13 Oct 2019

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Comment from Hotel Management

30 Oct 2019 by Paola

Dear Anonymous, Thank you for your review. Kindest Regards, Paola

1 out of 5

Posted by on 18 Sep 2019

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Comment from Hotel Management

21 Sep 2019 by Andreas

Dear Guest, Thank you for your feedback. Kindest regards

5 out of 5

Posted by on 4 Feb 2019

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Comment from Hotel Management

4 Feb 2019 by Reception Team

Dear Anonymous, Thank you very much for taking the time in sending us your feedback. We hope to welcome you again soon. Best regards,

4 out of 5
Nice hotel. Access to rooms is awkward though. Also only offer money off NCP that is further away than Queen Street.

Posted by on 31 Dec 2018

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Comment from Hotel Management

1 Jan 2019 by domi

Dear Anonymous, Thank you for staying with us! We appreciate your feedback. Kindest Regards, Dominika Ryplova Assistant reception manager

5 out of 5
excellent location, good spa. bed very comfortable.

Posted by , from taunton uk on 10 Sep 2018

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Comment from Hotel Management

10 Sep 2018 by Domi

Dear Marco, Thank you for your review. I am pleased to read that you have enjoyed your stay. Kindest Regards, Dominika Ryplova Assistant reception manager

About the Bristol Harbour Hotel & Spa

Location 53-55 Corn St, Bristol, England BS1 1HT

Property Features

Harbour Hotel Bristol offers its guests a full-service spa, an indoor pool, and Access to hot tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A fitness centre, a sauna, and spa services are also featured at Harbour Hotel Bristol. This 4-star Bristol hotel is smoke free.

  • 42 guestrooms or units
  • 3 levels
  • 2 buildings
  • Built in 1856
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Lift
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Dining venue

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator (on request)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: Bristol Temple Meads Station (2.3 km / 1.4 mi)

Room Amenities

Harbour Hotel Bristol offers 42 accommodations with minibars and a safe. Flat-screen televisions come with digital channels. Bathrooms include dressing gowns, slippers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Digital channels
  • Coffee maker
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Climate control
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 8:00 AM to 10:30 AM.

Harbour Kitchen – This restaurant specialises in seafood and serves breakfast, lunch and dinner.

The Gold Bar – On-site cocktail bar. Open daily.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool and Access to hot tub are on site. Other recreational amenities include a sauna and a fitness centre.

Guests aged under 18 years old are not allowed in the swimming pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Hiking/biking trails nearby

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa, Harbour Spa. Services include deep-tissue massages, hot stone massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Sauna in spa
  • Steam room in spa
  • Minimum age to access spa is 16
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and debit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

The listed Spa fee is charged person / per hour to access the Spa. The property charges GBP 10 per hour to access the indoor pool.

Children under 16 years old are not allowed in the indoor pool.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staffed front desk
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Property is not currently implementing any enhanced cleaning measures
  • Parking height restrictions apply
  • Debit cards
  • Property is not currently implementing any guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately GBP 18.00 for adults and from GBP 18.00 for children
  • Nearby parking fee: GBP 20 per day
  • Spa fee: GBP 10 per day
  • Credit card charges are subject to a surcharge of 5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Bristol Harbour Hotel
  • Bristol Harbour
  • Bristol Harbour Hotel Spa
  • Harbour Hotel Bristol Hotel
  • Harbour Hotel Bristol Bristol
  • Harbour Hotel Bristol Hotel Bristol

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.