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"Definitely not a 4* property, would look for a better standard hotel next visit " More

By a verified traveller on Mon 13 Jan 2020

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Hotel Description

Clifton Hotel's great location gets high marks from our customers. During your stay, you're just a quick walk from University of Bristol. Free WiFi in public areas, a restaurant and a bar are available. This 3-star hotel has 59 rooms over 4 floors. Each room includes amenities such as free WiFi and an LCD TV.

  • All rooms offer LCD TVs, room service (during limited hours) and coffee/tea makers
  • Free WiFi
  • Free secured self-parking
  • Drinking and dining options include a restaurant, a coffee shop and a bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Guests speak favourably about the central location and the breakfast
  • Within a 15-minute walk of University of Bristol and O2 Academy
  • Pets welcome for a fee

Standard Double Room, 1 Double Bed

Bed Count 1 Double Bed Maximum Occupancy 2 Max
£39* Per night/room 26 Jul - 27 Jul

Executive Single Room, 1 Single Bed

Bed Count 1 Single Bed Maximum Occupancy 2 Max

Comfort Single Room

Bed Count 1 Single Bed Maximum Occupancy 1 Max

Standard Double or Twin Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Twin Room, 2 Single Beds

Bed Count 2 Single Beds Maximum Occupancy 3 Max

Single Room, 1 Single Bed

Bed Count 1 Single Bed Maximum Occupancy 1 Max

Clifton Hotel ratings based on 10 verified reviews

Review Summary
2.4 out of 5 2.5 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 2.5 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Clifton Hotel

Everyone (9) Couples (1)
3 out of 5
Definitely not a 4* property, would look for a better standard hotel next visit

Posted by on 13 Jan 2020

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Comment from Hotel Management

13 Jan 2020 by Manager

Hi there, Thank you so much fro your feedback. We only advertise as a 3* property, but we do believe that we live up to this standard. If we are appearing as 4* elsewhere then this is something we need to address! So thank you for raising this, I will notify our marketing team. I hope that you had a good time in Bristol regardless. Best wishes, Maizie

2 out of 5
Room tired and poorly maintained - cracked sink, toilet roll holder loose, bed covers grubby - though bed comfortable. Breakfast room similarly uninspiring. Did not order full breakfast to cannot comment on food.

Posted by on 15 Apr 2019

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Comment from Hotel Management

3 May 2019 by Jack

Hi, I am sorry to hear you found the room to be tired and had a few issues- this is disappointing to hear. Please do get in contact as I would like to discuss your issues and to resolve them. Kind regards, Jack, Manager

2 out of 5

Convenient, but cold room

Pros: Comfortable beds
Cons: Radiators could be fixed and shower pressure improved. Organisation of breakfast could be improved, including clear instructions to new guests.
Location: Convenient for Clifton area and central Bristol. We visited the Bristol Hippodrome, SS Great Britain and the Wild Life Photography exhibition.
We booked a room with king size bed, but got two singles. The radiator didn't work, so the room was cold. The shower had low pressure. Breakfast was a little chaotic. The location was very convenient and the beds comfortable.

Posted by on 10 Nov 2017

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1 out of 5

Dirty hotel

The room was very dirty and smelt stail. The carpet was very dirty and stained and needed changing. The pillows had yellow dribble and sweat stains all over them. The carpet in the lift should have been worning enough it was shiny and stained and the lift smells bad We did not stay. Went on to another hotel I have photos but for some reason they won't upload

Posted by , from Bedford.England on 5 Aug 2017

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1 out of 5

The rotten fruit hotel

We arrived at the hotel only to find we had to pay £6.50 to park . We collected our key to the room . Upon opening the door we were shocked to see twin beds in a room that could only be described as a bed sit . There was a bowl of fruit with a card saying " Eat Me " . I chose the tangerine only to find it was rotten underneath . I immediately went to reception to complain . They informed me the Manager would speak to me in a minute . 15 minutes I waited . I explained that the room was sub standard to what was advertised on their web site . He informed me that they were going to carry out a refurbishment program later in the year . I mentioned that the fruit had gone off . He apologized and said fruit was put into the rooms on a daily basis . I explained that my wife as I were unhappy with the standard of the hotel and fruit that was presented on arrival . I asked for a refund . He agreed and said the money would be put back on my wife's card within a couple of days . It has now been 11 days since this was confirmed and we have still not received a refund .

Posted by , from Truro on 21 Jul 2017

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4 out of 5

Small and friendly

Pros: Pleasant feel
Cons: The partition walls are plasterboard and you can hear the TV and people talking in the next room
Location: 10-15 minute walk into Bristol and to Clifton suspension bridge, shops and places to eat close by
Nice comfortable, clean room, friendly, helpful staff, excellent breakfast

Posted by , from UK on 10 May 2017

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1 out of 5
Don't be fooled by the name Executive Room! It is tiny and you can barely move, having to negotiate between the wall, the chair and your suitcase to access the bathroom. Running water...yes, but even when the tap is turned off. Ventilation, yes, the windows don't shut. Yours for £90 a night! It is student accommodation, but not at student price.

Posted by on 9 May 2017

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4 out of 5

Everything was satisfactory.

It's an old-fashioned building that could do with a lick of paint places but but is fundamentally well maintained and comfortable. It's very clean and the staff do a really good job. This hotel provides proper coffee and loose-leaf tea in the rooms, which is great, but my only quibble is they didn't give us a separate tea pot or tea strainer.

Posted by , from London on 25 Feb 2017

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2 out of 5

Noisy Hotel

It was realy loud from the hotel pub. If there a party, its impossible to sleep.

Posted by on 4 Aug 2017

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4 out of 5

Hotel confortable, original et accueillant

Pros: L'originalité et le confort maison
Cons: Un numéro de rue pour trouver plus facilement l'hôtel
Location: Balades, magasins, restaurants
Situé dans une ancienne maison l'hôtel Clifton est décoré de manière très original. Situé dans le quartier de Clifton, fleuri et animé (l'hôtel est dans une rue calme). Au rez-de-chaussée il y a un bar à café et thé avec des gâteaux maison, une cheminée, des expos d'artistes. Très sympa. Le personnel est très accueillant.

Posted by , from Genève on 2 May 2017

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Property Features

There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A terrace, tour or ticket assistance, and a garden are also featured at Clifton Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 3-star Bristol hotel is smoke free.

  • 1 building
  • 59 guestrooms or units
  • 4 levels
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Terrace
  • Garden
  • Outdoor picnic space
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: Bristol (BRS-Bristol Intl.) (13.1 km / 8.2 mi)
  • Train station: Bristol Clifton Down Station (0.8 km / 0.5 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Clifton Hotel offers 59 forms of accommodation with coffee/tea makers and a hairdryer. Each accommodation is individually furnished and decorated. LCD televisions come with digital channels. Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • In-room dining (limited hours)
  • LCD television
  • Digital channels
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Hairdryer
  • Iron and ironing board available
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor

Food & Drink

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7 AM to 10 AM.

Racks Bar and Kitchen – This restaurant serves breakfast, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting).

Caffe Clifton – This café serves breakfast, brunch and lunch. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Open daily.

Room service (during limited hours) is available.

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Golfing nearby
  • Mountain biking nearby
  • Hiking/biking trails nearby

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets: GBP 10 per pet, per night

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. This property advises that enhanced cleaning and guest safety measures are currently in place.Contactless check-in and contactless check-out are available.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Social distancing measures are in place; staff at the property wear personal protective equipment; an acrylic shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.Contactless check-in and contactless check-out are available.

  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Parking height restrictions apply
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: GBP 9.50 per person (approximately)
  • Uncovered self-parking fee: GBP 9 per day
  • Pet fee: GBP 10 per pet, per night
  • Late check-out fee: GBP 5 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Clifton
  • Clifton Hotel
  • Clifton Hotel Bristol
  • Hotel Clifton
  • Country Inn Charlottesville
  • Clifton Hotel Charlottesville
  • Clifton Inn
  • Clifton Hotel Hotel
  • Clifton Hotel Bristol
  • Clifton Hotel Hotel Bristol
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.