"Definitely not a 4* property, would look for a better standard hotel next visit " More
13 Jan 2020 by Manager
Hi there, Thank you so much fro your feedback. We only advertise as a 3* property, but we do believe that we live up to this standard. If we are appearing as 4* elsewhere then this is something we need to address! So thank you for raising this, I will notify our marketing team. I hope that you had a good time in Bristol regardless. Best wishes, Maizie
3 May 2019 by Jack
Hi, I am sorry to hear you found the room to be tired and had a few issues- this is disappointing to hear. Please do get in contact as I would like to discuss your issues and to resolve them. Kind regards, Jack, Manager