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4.2 out of 5

"Stayed here for 2 nights, whereas the property and grounds were lovely, our room was right next door to where the top of the restaurant was so it mean ... " More

By a verified traveller on Sun 30 Aug 2020

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Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
£77* Per night/room 4 Oct - 5 Oct

Family Room, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Twin Room

Bed Count 2 Single Beds Maximum Occupancy 2 Max

Family Room, 1 King Bed with Sofa bed (Deluxe)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Junior Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe, Two Single Beds

Bed Count 2 Single Beds Maximum Occupancy 2 Max

Hotel Description

DoubleTree by Hilton Hotel Bristol South - Cadbury House's great location gets high marks from our customers. During your stay, you'll be close to Clevedon Court. You'll find features such as free WiFi in public areas, plus 2 restaurants and a full-service spa. Built in 2009, this 4-star hotel has 132 rooms over 5 floors. Enjoy your stay with amenities like free WiFi and a sofa bed in each room.

  • Air-conditioned rooms with sofa beds, 24-hour room service and LCD TVs
  • Free WiFi
  • For dining with garden views, stop by Marco Pierre White Grill, one of the property's 2 restaurants
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Treat yourself to Thai massages, hydrotherapy or detox wraps at theSpa at Cadbury House
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • On-site recreation includes a fitness centre, a steam room and a sauna
  • Guests like the breakfast and restaurant
  • 5.9 mi (9.4 km) from Clevedon Court and 8.6 mi (13.9 km) from Noah's Ark Zoo Farm

DoubleTree by Hilton Hotel Bristol South - Cadbury House ratings based on 16 verified reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for DoubleTree by Hilton Hotel Bristol South - Cadbury House

Everyone (10) Couples (4) Business (1) Family (2)
3 out of 5
Stayed here for 2 nights, whereas the property and grounds were lovely, our room was right next door to where the top of the restaurant was so it meant that come early morning we were woken to deliveries, crashing off bottles etc. We also found the staff were not overly friendly (except the front desk staff on arrival, they were nice) it was like no one wanted to be there and in the morning that we had breakfast there we saw 2 staff getting annoyed with one another and muttering under their breath. Again though the grounds were lovely and would consider here again in hope that at better times (Post Covid) it will be better.

Posted by , from Southend on 30 Aug 2020

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Comment from Hotel Management

7 Sep 2020 by Claire

Hi, many thanks for your review. I am sorry to hear that your stay didn't meet your expectations. We really hope you come back soon.

5 out of 5

Posted by on 23 Dec 2019

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5 out of 5
Overall a good night's sleep. Bed very comfortable. Wedding event food very good.

Posted by on 18 Nov 2019

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5 out of 5
I was disappointed to discover that breakfast wasn't included in the cost of my room. When I booked, that was the impression that I got. Other than that, we had a very enjoyable stay.

Posted by on 14 Oct 2019

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1 out of 5

Posted by on 4 Sep 2019

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5 out of 5

Posted by on 22 Apr 2019

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5 out of 5
I was a guest with my partner for a wedding and the grounds are stunning and the use of the spa was very nice the next day.

Posted by on 19 Apr 2019

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3 out of 5
Room was freezing when we arrived and didn’t get any warmer whilst there. Sink was half full of water with bits floating in it and had to get a member of staff to loosen plug

Posted by on 7 Jan 2019

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5 out of 5

Posted by on 25 Nov 2018

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4 out of 5
Visited the hotel with my husband to celebrate our first anniversary. The staff were very friendly and professional. The check-in and check out process went smoothly.

Posted by , from Cardiff, Wales on 3 Apr 2018

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About the DoubleTree by Hilton Hotel Bristol South - Cadbury House

Location Frost Hill, Bristol, England BS49 5AD

Property Features

DoubleTree by Hilton Hotel Bristol South - Cadbury House offers its guests a full-service spa, an indoor pool, and a sauna. There are 2 restaurants on site, along with a nearby corner/local shop. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A fitness centre, spa services, and a terrace are also featured at the business-friendly DoubleTree by Hilton Hotel Bristol South - Cadbury House. For a fee, parking is available. Smoking is allowed in designated areas at this 4-star Bristol hotel.

  • 1 building
  • 132 guestrooms or units
  • 5 levels
  • 2 dining venues
  • Built in 2009
  • Bar or lounge
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Wedding services available
  • Corner/local shop
  • Terrace
  • Garden
  • Outdoor picnic space
  • Beauty salon
  • Newspapers in lobby (free)
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities
  • Sofa bed
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Bristol (BRS-Bristol Intl.) (11.1 km / 6.9 mi)
  • Train station: Bristol Yatton Station (2 km / 1.3 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

DoubleTree by Hilton Hotel Bristol South - Cadbury House offers 132 forms of accommodation with designer toiletries and a hairdryer. This accommodation is furnished with sofa beds and desks. 26-inch LCD televisions come with digital channels and pay-per-view films. This Bristol hotel provides complimentary wireless Internet access. Cots/infant beds (complimentary) are also available. Housekeeping is provided on a daily basis.

  • Pull-out sofa bed
  • In-room dining (24 hours)
  • LCD television
  • Digital channels
  • Films for purchase
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Designer toiletries
  • Desk
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.

Marco Pierre White Grill – Overlooking the garden, this steakhouse serves breakfast, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available.

The Living Room – Overlooking the garden, this restaurant serves brunch, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting).

Bardolinos – Overlooking the garden, this bistro specialises in Italian cuisine and serves breakfast, brunch, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Pilates classes on site
  • Golfing nearby
  • Fitness classes on site
  • Rock climbing nearby
  • Mountain biking nearby
  • Cave exploring nearby
  • Hiking/biking trails nearby
  • Yoga classes/instruction on site

Spa Services

TheSpa at Cadbury House has 5 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and Thai massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna, a spa tub and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

  • Number of treatment rooms 5
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Thai massage
  • Minimum age to access spa is 16
  • Reflexology
  • Detoxification wrap
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Noise-free guestrooms cannot be guaranteed

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Noise-free guestrooms cannot be guaranteed. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.Contactless check-in and contactless check-out are available.Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it follows sanitisation practices of CleanStay (Hilton) guidelines.

  • Service animals are allowed
  • Noise-free rooms not guaranteed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Property does not follow sanitisation practices of any association
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitisation guidelines CleanStay (Hilton)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • Debit cards
  • Number of children who can stay for free – 2
  • gap period enforced between guest stays 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between GBP 12.50 and GBP 15.00 per person (approximately)
  • Self-parking fee: GBP 50.00 per week

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Cadbury Bristol
  • Cadbury Hilton
  • Cadbury House
  • Cadbury House Bristol
  • Cadbury House Hotel
  • DoubleTree Cadbury
  • DoubleTree Cadbury Hilton Bristol
  • DoubleTree Hilton Bristol Cadbury House
  • DoubleTree Hilton Hotel Bristol South Cadbury House
  • Hilton DoubleTree Bristol Cadbury House
  • DoubleTree by Hilton Hotel Bristol South - Cadbury House Hotel
  • DoubleTree by Hilton Hotel Bristol South - Cadbury House Bristol

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.