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"The hotel is in an excellent location. Close to the train station and several restaurants and cafes. The room is very clean and quiet. " More

By a verified traveller on Thu 16 Jan 2020

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Hotel Description

Hilton Garden Inn Bristol City Centre's central location gets good marks from our customers. During your stay, you're just a quick walk from St Nicholas Market. Features include free WiFi in public areas, plus a restaurant and a 24-hour fitness centre. Built in 1999, this 4-star hotel has 171 rooms over 5 floors. Free WiFi and plasma TVs are available in all rooms.

  • Air-conditioned rooms with MP3 docking stations, plasma TVs and fridges
  • Free WiFi
  • Enjoy international cuisine while dining at Recess
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include free newspapers in reception, a 24-hour business centre and a computer
  • On-site recreation includes a 24-hour fitness centre
  • Guests speak favourably about the helpful staff and the central location
  • Within a 15-minute walk of St. Peters Church and Queen Square

Twin Room, 2 Single Beds, View

Bed Count 2 Single Beds Maximum Occupancy 2 Max

Room, 1 Queen Bed, Accessible

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Twin Room, 2 Single Beds

Bed Count 2 Single Beds Maximum Occupancy 2 Max

Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 Queen Bed, View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Hilton Garden Inn Bristol City Centre ratings based on 19 verified reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hilton Garden Inn Bristol City Centre

Everyone (10) Couples (7) Family (2) Friends (1)
4 out of 5
The hotel is in an excellent location. Close to the train station and several restaurants and cafes. The room is very clean and quiet.

Posted by on 16 Jan 2020

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Comment from Hotel Management

17 Jan 2020 by Maria Scotto di Fasano

We are incredibly grateful that you took the time out to leave us this note. Our hotel values put guest satisfaction as top priority and we are committed to our guests. Its guests like you that make our job wonderful. We look forward to serving you again.

4 out of 5

Posted by on 16 Apr 2019

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1 out of 5
The saturday night was ruined by a group of 18 year olds thinking it fine to argue and shout all nght long.

Posted by on 26 Mar 2019

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4 out of 5
Excellent hotel. Great location, great breakfast and good customer services.

Posted by on 21 Jan 2019

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Comment from Hotel Management

24 Jan 2019 by HGI Bristol

Thank you for your kind feedback. We look forward to welcoming you back again soon.

5 out of 5

Wedding Weekend

Pros: It's location, helpful friendly staff, comfortable room and bed.
Cons: The breakfast coffee that came out of the machines and eternal music played during breakfast.
From the time we booked the hotel, through to leaving, the management and reception staff were consistently helpful. We needed to store a wedding cake in cool conditions which they arranged for us. Kevin, the Manager and Peter his assistant were outstanding in their care, courtesy, efficiency and helpfulness.

Posted by on 27 Aug 2018

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Comment from Hotel Management

28 Aug 2018 by HGI Bristol

Thank you for your feedback.

5 out of 5
Great location close to railway station and short walk to city pubs etc

Posted by , from Cardigan on 13 May 2018

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4 out of 5

We had to pay an extra £15 a night for parking

It's a lovely hotel but surprised we had to pay £15 a night for parking there on top of the price of the hotel room. The room was beautiful and clean but the bed was terrible not because it was dirty but because you couldn't even roll over in bed without it making loud creaking and squeaking sounds. My partner and I were afraid to move at night in case we woke the other person up. Breakfast in the morning was perfect and we couldn't fault it.

Posted by , from cornwall on 27 Feb 2018

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Comment from Hotel Management

17 Apr 2018 by HGI Bristol

Thank you for your 4 out of 5 rating. We thank you for your feedback regarding the bed, this is valuable information for us. We look forward to welcoming you back to Bristol soon

3 out of 5

Difficult to find entrance

Couldn't find entrance had to pay to park not clear breakfast not provided in cost

Posted by on 4 Feb 2018

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4 out of 5

Nice Hiral close to city centre

Pleasant hotel close to the city. Only issue was it was too hot in the room overnight and AC was on but not blowing cool air.

Posted by on 2 Apr 2017

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4 out of 5

Decent enough hotel, located near to the station

Location: Good if arriving by train at Temple Meads, easy walking to most city centre places. Staff are helpful
All. OK, good value, decent breakfast. Convenient for railway station

Posted by on 20 Oct 2016

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Comment from Hotel Management

25 Oct 2016 by GM-HGI-Bristol

Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

About the Hilton Garden Inn Bristol City Centre

Location Temple Way, Bristol, England BS1 6BF

Renovations + Closures

This property is closed from 25 March 2020 to 3 July 2020 (dates subject to change).

The following facilities are closed seasonally every year. They will be closed from 07 December until 07 December:

  • Bar/Lounge
  • Dining venue

Property Features

There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. You'll find a 24-hour business centre on site. A computer station is on site and WiFi is free in public spaces. A 24-hour fitness centre, a terrace, and a BBQ are also featured at the business-friendly Hilton Garden Inn Bristol City Centre. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of Hilton Garden Inn Bristol City Centre was completed in 2017. This 4-star Bristol hotel is smoke free.

  • 1 building
  • 171 guestrooms or units
  • 5 levels
  • Built in 1999
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Fridge
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: Bristol (BRS-Bristol Intl.) (14.2 km / 8.8 mi)
  • Train station: Bristol Temple Meads Station (0.7 km / 0.4 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Hilton Garden Inn Bristol City Centre offers 171 forms of accommodation with MP3 docking stations and laptop-compatible safes. 42-inch Plasma televisions come with premium digital channels. Bathrooms include a shower, designer toiletries, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

  • MP3 dock
  • In-room dining (limited hours)
  • Plasma television
  • Digital channels
  • Premium channels
  • Fridge
  • Electric kettle
  • Hypo-allergenic bedding
  • Shower
  • Cots (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Designer toiletries
  • Telephone
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 9:30 AM.

Recess – This restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness centre.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19 travel restrictions, this property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • One child stays free
  • Only service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staffed front desk
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: GBP 13.95 for adults and GBP 5.95 for children (approximately)
  • Self-parking fee: GBP 16.00 per night
  • Late check-out fee: GBP 50.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton Garden Inn Bristol City Centre
  • Hilton Garden Inn Hotel Bristol City Centre
  • Hilton Garden Inn Bristol City Centre Hotel
  • City Hotel Bristol
  • Bristol City Hotel
  • Hilton Bristol City Bristol
  • Hilton Garden Inn Bristol City Centre Hotel
  • Hilton Garden Inn Bristol City Centre Bristol
  • Hilton Garden Inn Bristol City Centre Hotel Bristol
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.