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4.0 out of 5

"Location was very good and there was very little traffic noise, so nice and quiet despite being so central. We, however, did not sleep well at all as ... " More

By a verified traveller on Fri 22 Nov 2019

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Hotel Description

Our customers tell us that they enjoy the helpful staff at Mercure Bristol Brigstow Hotel. During your stay, you're just a quick walk from St Nicholas Market. Free WiFi in public areas, a restaurant and a bar are available. This 4-star hotel has 116 rooms. Enjoy your stay with amenities like free WiFi and a deep-soaking bathtub in each room.

  • Air-conditioned rooms with deep-soaking bathtubs, MP3 docking stations and 24-hour room service
  • Free WiFi
  • Enjoy regional cuisine while dining at Ellipse
  • Full breakfast served daily for a fee
  • Services include dry cleaning/laundry, concierge services and luggage storage
  • Guests speak favourably about the breakfast and the size of the guestrooms
  • Steps from St Nicholas Market and 6 minutes on foot from Bristol Hippodrome Theatre

Privilege, Executive Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Superior Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Classic Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Mercure Bristol Brigstow Hotel ratings based on 22 verified reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Mercure Bristol Brigstow Hotel

Everyone (8) Couples (8) Business (1) Family (3) Friends (1)
3 out of 5
Location was very good and there was very little traffic noise, so nice and quiet despite being so central. We, however, did not sleep well at all as the bed was so uncomfortable - it sagged really badly in the middle so you ended up rolling together. It's obviously an old mattress and should have been replaced well before now. Also amenities in room were sparse - not much of a selection for tea or coffee or quantities of each and very basic toiletries - no shower cap - and towels rough, thin and bath towels themselves very small.

Posted by on 22 Nov 2019

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Comment from Hotel Management

16 Dec 2019 by Silviu P, OPS

Thank you for taking time to review your stay !! I have addressed the issues highlighted to our relevant departments and tasked them to make the adjustment where need it!

5 out of 5
Nice location. Clean and comfortable room. Friendly staff

Posted by on 29 Jul 2019

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4 out of 5
Liked the location of the hotel and the restaurant/bar attached.

Posted by on 28 Jul 2019

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4 out of 5
Layout of the rooms was a pleasant change from the normal.

Posted by on 23 Jul 2019

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4 out of 5
Good Location We required room service for food as we were late returning back to our room on Saturday evening but was told it was unavailable as the kitchens had closed. Perhaps a little more help of where we could get a takeaway or something similar would of been greatly appreciated after spending a lot of money on a superior room for 1 night. Very disappointed with this from a Mercure Hotel.

Posted by on 15 Jul 2019

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4 out of 5
Very happy, clean and comfortable. But paid a premium for a riverside view and couldn’t see anything as tress completely obscured the view.

Posted by on 14 Jul 2019

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4 out of 5
I was on a stag do so spent very little time in the room.. was nice brought whilst there

Posted by on 11 May 2018

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3 out of 5

City stayover

Pros: Good location
Cons: Needs refurbishing
Location: Plenty of good eating places, bars, museum, cathedral, all within walking distance.
The hotel in general is tired and needs refurbishment. The location is good however as you can walk to restaurants, bars and shops.

Posted by , from wales on 23 Mar 2018

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4 out of 5

Fire alarm

The fire alarms went off throughout the building at 10am Sunday morning and I jumped out of bed and ran down the staircases from the 6th floor in a panic!... only to find staff and a couple of other visitors meandering about leisurely and seemingly taking no notice! No explanations or instructions were given. I couldn't help wondering if this is how The Mercure ensures all visitors are up and ready for check out at noon..? Mx

Posted by on 10 Dec 2017

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5 out of 5

central to the city opposite the canal

stayed for 2 nights, clean and tidy hotel, I usually aim for this as it is central to where I need to be. Parking is at the NCP but the hotel give a 25% discount there.

Posted by on 28 Sep 2017

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About the Mercure Bristol Brigstow Hotel

Location 5-7 Welsh Back, Bristol, England BS1 4SP

Property Features

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. There's an onsite business centre. WiFi is free in public spaces. Event space at this hotel measures 1323 square feet (123 square metres) and includes conference centres. The business-friendly Mercure Bristol Brigstow Hotel also features multilingual staff, coffee/tea in common area, and concierge services. This 4-star Bristol hotel is smoke free.

  • 116 guestrooms or units
  • 1323 sq ft of conference space
  • 123 sq. m of conference space
  • Dining venue
  • Bar or lounge
  • Deli
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Fridge
  • Free cots/infant beds


Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi


Offsite parking discounted rates available


  • Airport: Bristol (BRS-Bristol Intl.) (13.8 km / 8.6 mi)
  • Train station: Bristol Temple Meads Station (1.3 km / 0.8 mi)
  • Parking:

Room Amenities

Mercure Bristol Brigstow Hotel offers 116 forms of accommodation with MP3 docking stations and a safe. Beds feature down comforters. Fridges and coffee/tea makers are provided. Bathrooms include a separate bath and shower with a deep soaking bath, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wired and wireless Internet access. 33-inch Flat-screen televisions come with satellite channels. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

  • Deep-soaking tub
  • MP3 dock
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Fridge
  • Coffee maker
  • Down blanket
  • Separate shower and tub
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a full breakfast daily from 6:30 AM to 9:30 AM.

Ellipse – This restaurant specialises in regional cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.

Late-night fare is available from 24-hour room service.


If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies


  • Check-in time starts at 2 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Due to COVID-19 travel restrictions, this property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival.


  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed


Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. No on-site parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No on-site parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.

  • No rollaway/extra beds available
  • Debit cards


Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: GBP 12 per person (approximately)
  • Nearby parking fee: GBP 15 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Brigstow
  • Brigstow Bristol
  • Brigstow Bristol Hotel
  • Brigstow Mercure
  • Bristol Brigstow
  • Mercure Brigstow
  • Mercure Brigstow Hotel
  • Mercure Bristol Brigstow
  • Mercure Bristol Brigstow Hotel
  • Mercure Hotel Brigstow
  • Accor Brigstow Bristol
  • Mercure Brigstow Bristol Hotel Bristol
  • Mercure Bristol
  • Mercure Bristol Brigstow
  • Mercure Bristol Brigstow Hotel Hotel
  • Mercure Bristol Brigstow Hotel Bristol
  • Mercure Bristol Brigstow Hotel Hotel Bristol

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.