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"Lovely grounds and main building. Staff very friendly and helpful. We arrived at just before 5pm and our room wasn't ready, they didn't seem to be ab ... " More

By a verified traveller on Mon 18 Nov 2019

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Hotel Description

Our customers tell us they can't get enough of Mercure Bristol North The Grange Hotel's quiet location. During your stay, you'll be close to The Mall at Cribbs Causeway. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant. Built in 1851, this 4-star hotel has 68 rooms over 2 floors. Enjoy your stay with amenities like free WiFi and a deep-soaking bathtub in each room.

  • All rooms offer deep-soaking bathtubs, 24-hour room service and LED TVs
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • Guests have great things to say about the size of the guestrooms and the quiet location
  • Just a 5-minute drive from Aztec West Business Park and 10 minutes from Showcase Cinema De Lux
  • Dogs welcome for a fee (restrictions apply)

Classic Room, 2 Single Beds

Bed Count 2 Single Beds Maximum Occupancy 2 Max
£58* Per night/room 5 Jul - 6 Jul

Privilege, Double Room, 1 Double Bed

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Family Room, Multiple Beds (Classic)

Bed Count 1 Double Bed Maximum Occupancy 3 Max

Classic Double Room, 1 Double Bed

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Superior Double Room, 1 Double Bed, Garden View

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Mercure Bristol North The Grange Hotel ratings based on 18 verified reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Mercure Bristol North The Grange Hotel

Everyone (12) Couples (6) Family (2)
4 out of 5
Lovely grounds and main building. Staff very friendly and helpful. We arrived at just before 5pm and our room wasn't ready, they didn't seem to be able to find the housekeeping staff and we were given a different room. When we arrived it was a member of the kitchen staff prepping the rooms. Our room was generally good but the bathroom bin hadn't been emptied (baby's nappy still in it) and the previous guests' soap was still in the shower. There were also issues with the toilet flushing. The bed was massive and comfy and the main room itself was very nice, but there was obviously a staffing issue and the bathroom needed an update.

Posted by on 18 Nov 2019

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Comment from Hotel Management

18 Nov 2019 by JonathanB

Dear Guest, Many thanks for reviewing our hotel following your recent stay. I am very sorry for the cleanliness issues, I can conform that you are correct and a member of the team failed to come to work, naturally this put pressure on the remaining team members in getting the rooms prepared for your arrival. I do hope that you will stay with us again in the future. Warm Regards, Jonathan Bowen General Manager

4 out of 5

Posted by on 27 Aug 2019

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Comment from Hotel Management

4 Sep 2019 by JonathanB

Dear Guest, Many thanks for reviewing us following your recent stay. I hope to welcome you back again in the near future. Warm Regards, Jonathan Bowen, General Manager

3 out of 5

Posted by on 29 Jul 2019

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Comment from Hotel Management

1 Aug 2019 by JonB

Dear Guest, Many thanks for taking the time to review our hotel on-line. I look forward to welcoming you back again in the near future. Warm Regards, Jonathan Bowen General Manager

3 out of 5
Older style 4star hotel. Needs modernising in areas

Posted by on 21 Apr 2019

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Comment from Hotel Management

23 Apr 2019 by Everton

Thank you for taking the time to comment following your recent stay with us. We do hope you will return to the hotel again in the future. Kind regards Michael Wood General Manager

3 out of 5

Posted by on 29 Mar 2019

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Comment from Hotel Management

30 Mar 2019 by Everton

Thank you for your feedback, I hope you enjoy your stay with us Michael Wood

3 out of 5

Posted by on 29 Mar 2019

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Comment from Hotel Management

30 Mar 2019 by Everton

Thank you for your feedback. I am sorry we didn’t achieve a 5 out of 5, We do hope you enjoy your stay with us. Many thanks Michael Wood

3 out of 5

Woodlands

The Hotel itself was set in lovely Country setting. The rooms were clean, comfortable bed. Shower & bathroom were excellent 'great powerful' shower. I was in room 302 which was an adjoining room. You could hear next door and also during the night the fire doors kept banging when guests departed to their rooms. Breakfast on the first morning wasn't I'm afraid very good especially around 09:30am. Hardly anything was left no Bacon, Eggs, Sausages. Plus to make matters worse only 2 members of staff on so most of the Tables needed clearing no where to sit and as previously mentioned all hot foods needed topping up urgently. Orange Juice was empty even though guests were still coming in for breakfast. But overall I would stay here again. I originally went for a Wedding & Val one of the members of staff seem to be the most organised out of every member of staff - WELL DONE Val.

Posted by on 23 Apr 2018

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5 out of 5

Very central

Pros: Loved the setting
Only stayed 1 night but intend booking next year for a longer period.

Posted by , from sa43ge on 1 Dec 2017

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4 out of 5
Stayed for a party. When I arrived there was no one in reception& I had to wait for 10 minutes for someone. Room was large with super king size comfy bed. Bathroom was tired. Very quiet nights sleep other than backing onto staff car park so some car movement quite early. Short staffed at breakfast and slow service at times. Food hot & tasty and good variety. Hash browns would have been good!

Posted by on 28 Sep 2017

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5 out of 5

Great overnight stay

Clean and comfortable hotel. Friendly staff, accommodating and breakfast was superb.

Posted by on 20 Jan 2017

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About the Mercure Bristol North The Grange Hotel

Location Old Gloucester Road, Bristol, England BS36 1RP

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. The business-friendly Mercure Bristol North The Grange Hotel also features multilingual staff, a garden, and a picnic area. Free self parking is available. This 4-star Bristol hotel is smoke free.

  • 68 guestrooms or units
  • 2 levels
  • 2 buildings
  • Built in 1851
  • Dining venue
  • Bar or lounge
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Bristol (BRS-Bristol Intl.) (32.6 km / 20.3 mi)
  • Train station: Bristol Parkway Station (4.6 km / 2.8 mi)
  • Parking: Free self parking

Room Amenities

Mercure Bristol North The Grange Hotel offers 68 forms of accommodation with a safe and coffee/tea makers. LED televisions come with digital channels. Bathrooms include baths or showers with a deep soaking bath, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and fans. Housekeeping is provided on a daily basis.

  • Deep-soaking tub
  • In-room dining (24 hours)
  • LED television
  • Digital channels
  • Coffee maker
  • Bathtub or shower
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Fan
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7:30 AM to 9 AM.

The Brasserie – This restaurant serves breakfast, lunch and dinner.

24-hour room service is available.

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Golfing nearby
  • Hiking/biking trails nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible parking
  • In-room accessibility
  • Assistive listening devices available

Hotel Policies

Check-in

  • Check-in time ends at noon
  • Check-in time starts at 2 PM

Special check-in instructions:

Please note: Dogs are not allowed in the restaurant.

Due to COVID-19 travel restrictions, this property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets: GBP 15 per pet, per night
  • Only dogs are allowed
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: GBP 15.95 per person (approximately)
  • Pet fee: GBP 15 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Bristol North Grange Hotel
  • Mercure Bristol North
  • Mercure Bristol North Grange
  • Mercure Bristol North Grange Hotel
  • Mercure Bristol North Hotel
  • Mercure Grange
  • Mercure Grange Hotel
  • Mercure Grange Hotel Bristol North
  • Mercure Hotel Bristol North
  • Ramada Bristol
  • Bristol Ramada
  • Ramada Hotel Grange
  • Mercure Bristol North The Grange Hotel Hotel
  • Mercure Bristol North The Grange Hotel Bristol
  • Mercure Bristol North The Grange Hotel Hotel Bristol

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.