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"Very nice stay. Very friendly staff. Very nice breakfast " More

By a verified traveller on Mon 30 Sep 2019

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Hotel Description

Our customers tell us they can't get enough of Novotel Bristol Centre's central location. During your stay, you're just a quick walk from St Nicholas Market. You'll find features such as free WiFi in public areas, plus a restaurant and a fitness centre. This 4-star hotel has 131 rooms over 4 floors. Each room includes amenities such as free WiFi and an LCD TV.

  • Air-conditioned rooms with LCD TVs, fridges and room service (during limited hours)
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • On-site recreation includes a fitness centre, a steam room and a sauna
  • Guests have great things to say about the comfortable guestrooms and the central location
  • Within a 15-minute walk of St Nicholas Market and Bristol Hippodrome Theatre
  • Pets welcome for a fee

Superior Room, 1 Queen Bed with Sofa bed

Bed Count 1 Queen Bed Maximum Occupancy 4 Max
£75* Per night/room 4 Jul - 5 Jul

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Novotel Bristol Centre ratings based on 21 verified reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Novotel Bristol Centre

Everyone (17) Couples (2) Family (1)
5 out of 5

Posted by on 20 Jan 2020

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Comment from Hotel Management

21 Jan 2020 by Iain France

Delighted to receive your excellent rating score that you posted on ebookers, glad to see you had a lovely visit and we look forward to seeing you back at Accor Hotels again very soon. Warmest regards, Iain France - General Manager

4 out of 5

Posted by on 1 Dec 2019

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Comment from Hotel Management

2 Dec 2019 by Iain France

Thanks for the rating, glad to see you had a great stay and we look forward to your next visit. Warmest regards, Iain France - General Manager

5 out of 5

Posted by on 30 Sep 2019

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Comment from Hotel Management

1 Oct 2019 by Iain France

Many thanks for taking the time to give us your excellent rating, we really appreciate you taking the time. See you back at Novotel again very soon, warmest regards, Iain France - General Manager

5 out of 5
Very nice stay. Very friendly staff. Very nice breakfast

Posted by on 30 Sep 2019

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Comment from Hotel Management

1 Oct 2019 by Iain France

Many thanks for letting us know that you had a very nice stay and found the team to also be very friendly, see you again soon, warmest regards, Iain France - General Manager

3 out of 5
Its average as hotels go. Small, old, dated bathroom with saloon doors to get into. The shower head was of 80s standard and was defective. Overall all okay, beds are comfortable. Lighting is good and it seems to be a quiet area, close to train station.

Posted by on 10 Aug 2019

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Comment from Hotel Management

12 Aug 2019 by Iain France

Glad to learn that overall you had a good stay and thanks for letting us know. Regarding the ageing bathrooms, please be assured that Novotel is changing in the UK and this will certainly address your concerns in the future. See you again soon, warmest regards, Iain France - General Manager

2 out of 5
The hotel is under construction it has scaffolding all around it and we were not made aware of this. Even worse though is the fact there is construction work opposite the hotel and the loud noise of diggers etc started at 7.30 am on Sunday morning.

Posted by on 3 Jun 2019

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Comment from Hotel Management

3 Jun 2019 by Iain France

Many thanks for your review, sorry to learn that you were disappointed with your stay on this occasion due to the scaffolding over the building, this is to allow essential maintenance works to the roof which perhaps, apart from limiting the light into your bedroom, we have done our utmost not to disturb our guests. Regarding the ongoing city centre roadworks over the past numerous years as the city council make improvements to the flow of traffic. Please be aware that these appear to change daily and whilst the contractors in our immediate vacinity ensure we are kept up to date as much as possible it is not always the case regarding restrictions on certain routes. However, I can confirm that these particular construction works are not allowed to start before 08:00 hours as part of their contract. It is our hope that you may consider Novotel again in the future and can confirm that these scheduled road works in the city will continue until Autumn 2019. Kindest regards, Iain France - General Manager

4 out of 5

Posted by on 21 Apr 2019

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Comment from Hotel Management

23 Apr 2019 by Iain France

Thanks for the rating, happy to see that you had a great stay and we look forward to seeing you again soon. Warmest regards, Iain France - General Manager

4 out of 5

Posted by on 29 Oct 2018

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Comment from Hotel Management

30 Oct 2018 by Iain France

Many thanks for your rating, glad to see you had a great stay and we look forward to your next visit, warmest regards, Iain France - General Manager

1 out of 5
Forced to leave hotel at 2am and drive over an hour home due to noise, a brick for a bed. Still no refund and were charged a full day of parking. Completely unaaceptable and I wouldnt even force my enemies to sleep there.

Posted by on 28 Aug 2018

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Comment from Hotel Management

31 Aug 2018 by David - Guest Service Manager

Thank you for posting your review. I have been in touch with you already by email and, as I said to you there, you will get a full refund. Warm regards, Novotel Bristol

5 out of 5

Really good

Bedding was really good! Really nice room! Close to Bristol Temple Meads so easy to access..

Posted by on 15 Aug 2018

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Comment from Hotel Management

15 Aug 2018 by iain france

Many thanks for your review, glad to hear you had an excellent stay and appreciated the the natural cotton linen that we provide whereby no harmful bleach or colour enhancers are used that will damage the planet. We will certainly look forward to your next visit, warmest regards, Iain France - General Manager

Property Features

Novotel Bristol Centre offers its guests a sauna and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Event space at this hotel measures 2616 square feet (243 square metres) and includes conference rooms. Spa services, tour or ticket assistance, and an arcade/games room are also featured at the business-friendly Novotel Bristol Centre. You'll have access to the indoor pool and outdoor pool at a partner property. Parking is available for a fee. This 4-star Bristol hotel is smoke free.

  • 1 building
  • 131 guestrooms or units
  • 4 levels
  • 2616 sq ft of conference space
  • 243 sq. m of conference space
  • Dining venue
  • Bar or lounge
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Bristol (BRS-Bristol Intl.) (14 km / 8.7 mi)
  • Train station: Bristol Temple Meads Station (0.6 km / 0.3 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Novotel Bristol Centre offers 131 forms of accommodation with a safe and coffee/tea makers. LCD televisions come with digital channels and pay-per-view films. Bathrooms include a combined bath/shower unit and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • In-room dining (limited hours)
  • LCD television
  • Digital channels
  • Films for purchase
  • Fridge
  • Coffee maker
  • Shower and tub combination
  • Cots (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 9:30 AM.

Novotel Bristol Centre has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a sauna and a fitness centre.

Children aged under 18 years old are not allowed in the fitness facility without adult supervision. Guests aged under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Golfing nearby
  • Casino nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Handrails in hallways
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible parking
  • In-room accessibility
  • Assistive listening devices in meeting rooms
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

If you are planning to arrive after 11:00 PM, please contact the property in advance using the information on the booking confirmation. Guests must contact the property for check-in instructions.

Due to COVID-19 travel restrictions, this property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival.

Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property for check-in instructions.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Pet Policy

  • Pets: GBP 15 per pet, per nightService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

  • Only service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Security system
  • Debit cards
  • Number of children who can stay for free – 2

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: GBP 13.95 per person (approximately)
  • Self-parking fee: GBP 10.00 per night
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Novotel Bristol Centre
  • Novotel Hotel Bristol Centre
  • Accor Bristol Centre
  • Bristol Novotel
  • Novotel Bristol Centre Hotel Bristol
  • Novotel Bristol Centre Hotel
  • Novotel Bristol Centre Hotel
  • Novotel Bristol Centre Bristol
  • Novotel Bristol Centre Hotel Bristol

You should know

  • Up to 2 children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.