21 Jan 2020 by Iain France
Delighted to receive your excellent rating score that you posted on ebookers, glad to see you had a lovely visit and we look forward to seeing you back at Accor Hotels again very soon. Warmest regards, Iain France - General Manager
2 Dec 2019 by Iain France
Thanks for the rating, glad to see you had a great stay and we look forward to your next visit. Warmest regards, Iain France - General Manager
1 Oct 2019 by Iain France
Many thanks for taking the time to give us your excellent rating, we really appreciate you taking the time. See you back at Novotel again very soon, warmest regards, Iain France - General Manager
1 Oct 2019 by Iain France
Many thanks for letting us know that you had a very nice stay and found the team to also be very friendly, see you again soon, warmest regards, Iain France - General Manager
12 Aug 2019 by Iain France
Glad to learn that overall you had a good stay and thanks for letting us know. Regarding the ageing bathrooms, please be assured that Novotel is changing in the UK and this will certainly address your concerns in the future. See you again soon, warmest regards, Iain France - General Manager
3 Jun 2019 by Iain France
Many thanks for your review, sorry to learn that you were disappointed with your stay on this occasion due to the scaffolding over the building, this is to allow essential maintenance works to the roof which perhaps, apart from limiting the light into your bedroom, we have done our utmost not to disturb our guests. Regarding the ongoing city centre roadworks over the past numerous years as the city council make improvements to the flow of traffic. Please be aware that these appear to change daily and whilst the contractors in our immediate vacinity ensure we are kept up to date as much as possible it is not always the case regarding restrictions on certain routes. However, I can confirm that these particular construction works are not allowed to start before 08:00 hours as part of their contract. It is our hope that you may consider Novotel again in the future and can confirm that these scheduled road works in the city will continue until Autumn 2019. Kindest regards, Iain France - General Manager
23 Apr 2019 by Iain France
Thanks for the rating, happy to see that you had a great stay and we look forward to seeing you again soon. Warmest regards, Iain France - General Manager
30 Oct 2018 by Iain France
Many thanks for your rating, glad to see you had a great stay and we look forward to your next visit, warmest regards, Iain France - General Manager
31 Aug 2018 by David - Guest Service Manager
Thank you for posting your review. I have been in touch with you already by email and, as I said to you there, you will get a full refund. Warm regards, Novotel Bristol
15 Aug 2018 by iain france
Many thanks for your review, glad to hear you had an excellent stay and appreciated the the natural cotton linen that we provide whereby no harmful bleach or colour enhancers are used that will damage the planet. We will certainly look forward to your next visit, warmest regards, Iain France - General Manager
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. WiFi is free in public spaces. Event space at this hotel measures 2616 square feet (243 square metres) and includes conference rooms. Tour or ticket assistance, an arcade/games room, and coffee/tea in common area are also featured at the eco-friendly Novotel Bristol Centre. Parking is available for a fee. This 4-star Bristol hotel is smoke free.
Available in all rooms: Free WiFi , Wireless internet access
Available in some public areas: Free WiFi
Self parking (surcharge)
Novotel Bristol Centre offers 131 accommodations with a safe and coffee/tea makers. Beds feature pillowtop mattresses. LCD televisions come with digital channels and pay-per-view films. Bathrooms include a combined bath/shower unit and hairdryers. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and telephones. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.
The hotel hosts a free manager's reception daily.
Gourmet Restaurant – On-site brasserie.
Gourmet Bar – On-site cocktail bar. Open daily.
Lounge Bar – On-site lobby lounge. Open daily.
Room service (during limited hours) is available.
The recreational activities listed below are available either on-site or nearby; fees may apply.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, Barclaycard and debit cards. Cash is not accepted.
For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually wrapped food options are available for breakfast and lunch, and also through room service. Enhanced food service safety measures are in place. Each guest room is kept vacant for a minimum of 72 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of We're Good To Go (UK) and ALLSAFE (Accor Hotels) guidelines. This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (third-party expert - Global).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
This property has signed the UNESCO Sustainable Travel Pledge.