12 Aug 2019 by Iain France
Glad to learn that overall you had a good stay and thanks for letting us know. Regarding the ageing bathrooms, please be assured that Novotel is changing in the UK and this will certainly address your concerns in the future. See you again soon, warmest regards, Iain France - General Manager
3 Jun 2019 by Iain France
Many thanks for your review, sorry to learn that you were disappointed with your stay on this occasion due to the scaffolding over the building, this is to allow essential maintenance works to the roof which perhaps, apart from limiting the light into your bedroom, we have done our utmost not to disturb our guests. Regarding the ongoing city centre roadworks over the past numerous years as the city council make improvements to the flow of traffic. Please be aware that these appear to change daily and whilst the contractors in our immediate vacinity ensure we are kept up to date as much as possible it is not always the case regarding restrictions on certain routes. However, I can confirm that these particular construction works are not allowed to start before 08:00 hours as part of their contract. It is our hope that you may consider Novotel again in the future and can confirm that these scheduled road works in the city will continue until Autumn 2019. Kindest regards, Iain France - General Manager
23 Apr 2019 by Iain France
Thanks for the rating, happy to see that you had a great stay and we look forward to seeing you again soon. Warmest regards, Iain France - General Manager
30 Oct 2018 by Iain France
Many thanks for your rating, glad to see you had a great stay and we look forward to your next visit, warmest regards, Iain France - General Manager
31 Aug 2018 by David - Guest Service Manager
Thank you for posting your review. I have been in touch with you already by email and, as I said to you there, you will get a full refund. Warm regards, Novotel Bristol
15 Aug 2018 by iain france
Many thanks for your review, glad to hear you had an excellent stay and appreciated the the natural cotton linen that we provide whereby no harmful bleach or colour enhancers are used that will damage the planet. We will certainly look forward to your next visit, warmest regards, Iain France - General Manager
24 Apr 2018 by David - Guest Service Manager
Thanks for your review DD, my apologies about the heat, it was a scorcher of a weekend and we did our best to ensure our guests were comfortable. Please rest assured that I have requested my maintenance team to inspect the system and take any appropriate measures to prevent future occurrence.
27 Mar 2018 by Iain France
Glad to hear you had an excellent stay in particular the comfort of the beds and the service from the team, see you again very soon, warmest regards, Iain France - General Manager
7 Mar 2018 by Iain France
Thank you for your feedback, glad to hear that you found the hotel to be conveniently located and that my team reacted swiftly to your concern once alerted regarding the cleanliness of your bathroom. Please be assured that i have certainly discussed your comments with my housekeeping team who will take the appropriate measures to prevent future occurrence and please accept my sincere apologies for this issue on this occasion. It is our sincere hope that you will consider Novotel again in the future, warmest regards, Iain France - General Manager
9 May 2017 by Iain France
Thanks for your feedback Saskia, glad you had a good stay and we look forward to seeing you again soon. Kindest regards, Iain France - General Manager
Novotel Bristol Centre offers its guests a sauna and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 2616 square feet (243 square metres) and includes conference rooms. Tour or ticket assistance, an arcade/games room, and coffee/tea in common area are also featured at the business-friendly Novotel Bristol Centre. For a fee, parking is available. This 4-star Bristol hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge)
Novotel Bristol Centre offers 131 forms of air-conditioned accommodation with a safe and free newspapers. LCD televisions come with digital channels and pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit and a hairdryer. This Bristol hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 9:30 AM.
Novotel Bristol Centre has a restaurant on site.
Room service (during limited hours) is available.
Recreational amenities at the hotel include a sauna and a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
If you have requests for specific accessibility needs, please note them at check-out when you book your room.
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.