21 Jan 2020 by Iain France
Delighted to receive your excellent rating score that you posted on ebookers, glad to see you had a lovely visit and we look forward to seeing you back at Accor Hotels again very soon. Warmest regards, Iain France - General Manager
2 Dec 2019 by Iain France
Thanks for the rating, glad to see you had a great stay and we look forward to your next visit. Warmest regards, Iain France - General Manager
1 Oct 2019 by Iain France
Many thanks for taking the time to give us your excellent rating, we really appreciate you taking the time. See you back at Novotel again very soon, warmest regards, Iain France - General Manager
1 Oct 2019 by Iain France
Many thanks for letting us know that you had a very nice stay and found the team to also be very friendly, see you again soon, warmest regards, Iain France - General Manager
12 Aug 2019 by Iain France
Glad to learn that overall you had a good stay and thanks for letting us know. Regarding the ageing bathrooms, please be assured that Novotel is changing in the UK and this will certainly address your concerns in the future. See you again soon, warmest regards, Iain France - General Manager
3 Jun 2019 by Iain France
Many thanks for your review, sorry to learn that you were disappointed with your stay on this occasion due to the scaffolding over the building, this is to allow essential maintenance works to the roof which perhaps, apart from limiting the light into your bedroom, we have done our utmost not to disturb our guests. Regarding the ongoing city centre roadworks over the past numerous years as the city council make improvements to the flow of traffic. Please be aware that these appear to change daily and whilst the contractors in our immediate vacinity ensure we are kept up to date as much as possible it is not always the case regarding restrictions on certain routes. However, I can confirm that these particular construction works are not allowed to start before 08:00 hours as part of their contract. It is our hope that you may consider Novotel again in the future and can confirm that these scheduled road works in the city will continue until Autumn 2019. Kindest regards, Iain France - General Manager
23 Apr 2019 by Iain France
Thanks for the rating, happy to see that you had a great stay and we look forward to seeing you again soon. Warmest regards, Iain France - General Manager
30 Oct 2018 by Iain France
Many thanks for your rating, glad to see you had a great stay and we look forward to your next visit, warmest regards, Iain France - General Manager
31 Aug 2018 by David - Guest Service Manager
Thank you for posting your review. I have been in touch with you already by email and, as I said to you there, you will get a full refund. Warm regards, Novotel Bristol
15 Aug 2018 by iain france
Many thanks for your review, glad to hear you had an excellent stay and appreciated the the natural cotton linen that we provide whereby no harmful bleach or colour enhancers are used that will damage the planet. We will certainly look forward to your next visit, warmest regards, Iain France - General Manager
Novotel Bristol Centre offers its guests a sauna and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Event space at this hotel measures 2616 square feet (243 square metres) and includes conference rooms. Spa services, tour or ticket assistance, and an arcade/games room are also featured at the business-friendly Novotel Bristol Centre. You'll have access to the indoor pool and outdoor pool at a partner property. Parking is available for a fee. This 4-star Bristol hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge)
Novotel Bristol Centre offers 131 forms of accommodation with a safe and coffee/tea makers. LCD televisions come with digital channels and pay-per-view films. Bathrooms include a combined bath/shower unit and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 9:30 AM.
Novotel Bristol Centre has a restaurant on site.
Room service (during limited hours) is available.
Recreational amenities at the hotel include a sauna and a fitness centre.
Children aged under 18 years old are not allowed in the fitness facility without adult supervision. Guests aged under 18 years old are not allowed in the fitness facility.
The recreational activities listed below are available either on-site or nearby; fees may apply.
If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Special check-in instructions:
If you are planning to arrive after 11:00 PM, please contact the property in advance using the information on the booking confirmation. Guests must contact the property for check-in instructions.
Due to COVID-19 travel restrictions, this property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival.
Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property for check-in instructions.
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.