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4.5 out of 5

"We loved the hotel. It was just round the corner from the main market, but quiet enough to not get disturbed from the general noise of a tourist town. ... " More

By a verified traveller on Thu 30 Mar 2017

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Hotel Description

Hotel Acacia's great location gets high marks from our customers. During your stay, you're just a quick walk from Bruges Market Square (Grote Markt). Features include free WiFi in public areas, plus a bar and breakfast (surcharge). This 4-star hotel has 38 rooms over 2 floors. Free WiFi and flat-screen TVs are available in all rooms.

  • Air-conditioned rooms with 24-hour room service, flat-screen TVs and minibars
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, concierge services and luggage storage
  • Guests really like the accommodation for the cleanliness, comfy beds and overall comfort
  • Steps from Bruges Market Square (Grote Markt) and Chocolate Line

Family Room

Bed Count room.options.bedSize.SofaBed.Singular Maximum Occupancy 3 Max

Superior Twin Room

Bed Count 2 Single Beds Maximum Occupancy 2 Max

Standard Twin Room

Bed Count 2 Single Beds Maximum Occupancy 2 Max

Comfort Single Room

Bed Count 1 Single Bed Maximum Occupancy 1 Max

Standard Double Room

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Superior Double Room

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Hotel Acacia ratings based on 6 verified reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hotel Acacia

Everyone (2) Couples (3) Friends (1)
3 out of 5

Lovely hotel, perfectly central, safe hit and miss

We loved the hotel. It was just round the corner from the main market, but quiet enough to not get disturbed from the general noise of a tourist town. Our room was lovely and spacious. There were a couple of issues we found while staying there, when we checked in, the guy at the reception was not super friendly which was multiplied after we checked out and the woman who checked us out couldn't do enough. Also, the buffet breakfast was not great, the choice was limited, and on our second day there, one of the people was quite rude, I asked him a question and he was very dismissive. Although, I wouldn't choose to stay there again for the price it was a lovely. Most of the staff were extremely friendly and helpful and the room was nice.

Posted by , from K on 30 Mar 2017

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5 out of 5

perfect two days in Bruges

The central location,clean,comfortable room and pleasant,helpful staff made our stay very enjoyable.

Posted by on 21 Sep 2012

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4 out of 5

Hotel experience

The location of this hotel is excellent for visiting the centre of Brugge where the atmosphere and cafes bars are plentiful and good. Our only disapointment with the hotel was the room we were initially allocated. The toilet was faulty and the room smelt unpleasant. An air freshener and open window was the first response from the hotel, until we insisted on another room. This is not acceptable for a four star hotel and this room is unlettable in this condition! The second room was absolutely fine. Another small gripe is that there are no british channels on the television. A news channel such as BBC News or Sky news would have been helpful.

Posted by on 12 Sep 2012

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5 out of 5

Posted by on 17 Mar 2019

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5 out of 5

Super Hotel

Waren nur eine Nacht zu Gast, aber super Hotel, nette Mitarbeiter und WIFI welches auch funktioniert! Leider Check-In erst ab 15:00 Uhr möglich.

Posted by on 6 Sep 2014

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5 out of 5

Very pleasant stay

Hôtel idéalement situé pour visiter Bruges, chambre spacieuse, personnel très agréable et souriant, parking en sous-sol à un prix raisonnable (nous y avons mis aussi nos vélos de location); excellent petit-déjeuner. Nous donnions sur un petit jardin intérieur très calme; jolie salle de bain dans les tons gris. Bref, très agréable séjour.

Posted by on 5 Jun 2012

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Property Features

Hotel Acacia offers its guests a terrace, multilingual staff, and a garden. A computer station is on site and WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. The business-friendly Hotel Acacia also features concierge services, complimentary newspapers in the lobby, and a fireplace in the lobby. Parking is available for a fee. This 4-star Bruges hotel is smoke free.

  • 38 guestrooms or units
  • 2 levels
  • Bar or lounge
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Concierge
  • Terrace
  • Garden
  • Computer for guest use
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Lift
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Brussels (BRU-Brussels - National)
  • Train station: Bruges Station (2.9 km / 1.8 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Hotel Acacia offers 38 forms of air-conditioned accommodation with minibars and a safe. Flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 7:30 AM to 10:30 AM and at the weekend from 7:30 AM to 11:00 AM.

24-hour room service is available.

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 50.00 per night.
  • Cots (infant beds) are available for EUR 25.0 per night.

Pet Policy

  • Pets and service animals are not allowed at Hotel Acacia

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)

Safety features at this property include a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). For guests' safety, the property includes a smoke detector in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.Individually wrapped food options are available for breakfast.The property affirms that it adheres to the Intertek Cristal (third-party expert - Global) sanitisation guidelines.

  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Cash or credit card deposit required
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Service animals not allowed
  • Individually wrapped food options are available for breakfast
  • Online Penalty Collection
  • No gap period between guests' stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.12 per person, per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 18 for adults and EUR 9 for children (approximately)
  • Self-parking fee: EUR 19 per night
  • Crib (infant bed) fee: EUR 25.0 per night
  • Rollaway bed fee: EUR 50.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Acacia
  • Best Western Acacia Bruges
  • Best Western Hotel Acacia
  • Best Western Hotel Acacia Bruges
  • Best Western Bruges
  • Best Western Hotel Bruges
  • Best Western Premier Acacia Hotel Bruges
  • Bruges Best Western
  • Hotel Acacia Bruges
  • Acacia Bruges
  • Hotel Acacia
  • Hotel Acacia Hotel
  • Hotel Acacia Bruges
  • Hotel Acacia Hotel Bruges

You should know

  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.