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4.1 out of 5

"What a stunning hotel, the period features add to the ambience of the hotel. It is very handy to get to the main shopping and tourist areas. " More

By FRANCIS D. on Wed 09 Sep 2015

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Hotel Description

The comfortable rooms at Hotel Metropole get good marks from our customers. During your stay, you're just a quick walk from Belgian Comic Strip Center. Free WiFi in public areas, a restaurant and a 24-hour fitness centre are available. Built in 1895, this 5-star hotel has 251 rooms over 5 floors. All rooms offer free WiFi and TVs.

  • Air-conditioned rooms with 24-hour room service, TVs and hairdryers
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • On-site recreation includes a 24-hour fitness centre
  • Guests speak favourably about the WiFi and the quiet location
  • Steps from Rue Neuve and 7 minutes on foot from Jeanneke Pis
  • Airport pick-up and train station pick-up shuttle service available for a fee
  • Pets welcome for a fee

Superior Double Room

Bed Count 1 Double Bed Maximum Occupancy 2 Max
£87* Per night/room 17 Nov - 18 Nov

Privilege Room

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Superior Twin Room

Bed Count 2 Single Beds Maximum Occupancy 2 Max

Junior Suite

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Hotel Metropole ratings based on 43 verified reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Hotel Metropole

Everyone (17) Couples (18) Business (2) Family (1) Other (2) Friends (3)
5 out of 5

Posted by on 8 Aug 2019

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Comment from Hotel Management

8 Aug 2019 by Hotel Metropole

Dear guest, Thank you for your feedback. We are glad that you liked your stay in our hotel Our team looks forward to welcoming you back soon. Kind Regards, Hotel Metropole

5 out of 5

Posted by on 4 Jun 2019

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Comment from Hotel Management

5 Jun 2019 by Hotel Metropole

Dear guest, Thank you for your great review. We are glad that you had a pleasant stay. Our team looks forward to welcoming you back soon. Kind regards, Hotel Metropole

4 out of 5

Posted by on 11 Nov 2018

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Comment from Hotel Management

12 Nov 2018 by Hotel Metropole Brussels

Dear guest, We would like to thank you for your great note. Our team looks forward to welcoming you back soon! Kindest regards,

3 out of 5

Hotel close to lots of road works everywhere ..

Hotel certainly needs updating. The room was tidy. Bed was good .but the room was sad looking. needs a good paint job and nothing closes.doors etc. And the bathroom nothing finished holes everywhere and things missing from mirrors and lights .

Posted by , from oxford uk on 11 Dec 2017

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Comment from Hotel Management

11 Dec 2017 by Hotel Métropole

Dear Janice, Thank you very much for having taken the time to share your feedback following your recent stay at Hotel Métropole. We are glad to read that you enjoyed the comfy of our bed. However we have well noted your remarks and transferred it to our Technical Department which will take the necessary measures about it. We do apologize and hope to welcome you for an better experience. Kind regards. The Management.

2 out of 5

Old hotel in desperate need of refurbishment

Pros: Hotel staff friendly and helpful
Cons: Internet access, aircon in rooms, better furnishings, better decorating...
Location: Good location. Metro station very near. Huge roadworks right in front of the hotel, hence taxi can only stop about 200m away.
Very old rooms, poorly decorated and with furnishings falling apart. No aircon, very slow internet. Not a 5-star hotel, in my view. Expensive restaurant with staff that are not overly friendly. Hotel bar always closed.

Posted by , from Lausanne on 8 May 2017

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Comment from Hotel Management

15 May 2017 by METROPOLE

Dear Radu, Thank you for your feedback. We are glad to read that you have been satisfied by the kindness of our staff members. However your remark concerning the wifi connexion has been well noted. Kind regards, The Management

4 out of 5

Gorgeous Hotel

What a stunning hotel, the period features add to the ambience of the hotel. It is very handy to get to the main shopping and tourist areas.

Posted by on 9 Sep 2015

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5 out of 5

Great get away

Hotel excellent will go back, food people and atmosphere perfect great Irish bar just a short walk live artists

Posted by on 3 Jan 2015

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5 out of 5

Amazing trekt

We stayed here for one night and it was lovely! We got upgraded to a suite and the room was the most beautiful place we had both stayed in. The bathroom with a jacuzzi bath and 6 free drinks was icing on the cake. Can't speak of other rooms but I can certainly recommend the suites

Posted by on 20 Oct 2014

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5 out of 5

elegant and very good value for money

very present stay and service. Breakfast included as well as minibar drinks. Great location.

Posted by on 11 Mar 2014

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5 out of 5

Excellent Stay

I have been staying at the Metropole for many years now and it is always a very enjoyable and comfortable stay and very reasonably priced. The only complaint this year is that they have temporarily stopped serving food in the bar/cafe which was a great shame but I understand that it will be starting again soon.

Posted by on 5 Mar 2014

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Renovations + Closures

The following facilities are closed for Christmas Day (25 December) and New Year's Day (1 January):

  • Dining venue

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. You'll find a business centre on site. Public spaces have free WiFi. A 24-hour fitness centre, a terrace, and tour or ticket assistance are also featured at the luxury Hotel Metropole. A shuttle from the airport to the hotel (available 24 hours) and a train station pick-up service are available for a fee. Parking is available for a fee. This 5-star Brussels hotel is smoke free.

  • 1 building
  • 251 guestrooms or units
  • 5 levels
  • Built in 1895
  • Dining venue
  • Bar or lounge
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-in
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Beauty salon
  • Newspapers in lobby (free)
  • Bellhop
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Train station: Brussels-Congress Station (1.9 km / 1.2 mi)
  • Metro station: De Brouckere Station (0.2 km / 0.1 mi)
  • Property shuttles: Airport pick-up and train station pick-up
  • Parking: Valet parking available for a surcharge

Room Amenities

Hotel Metropole offers 251 forms of air-conditioned accommodation with a safe and a hairdryer. This Brussels hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

  • Separate bedroom
  • In-room dining (24 hours)
  • Television
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Desk
  • Air conditioning
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.

Hotel Metropole has a restaurant on site.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness centre.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible parking

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is 18

Special check-in instructions:

The front desk is open daily from 3:00 PM - midnight.

24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to make arrangements.

The front desk at this property is open daily from 3:00 PM - midnight.

Airport transport is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 30.0 per night.

Pets

  • Pets: EUR 50 per pet, per night

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates).

  • One child stays free
  • Cash or credit card deposit required
  • Online Penalty Collection

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 50.00 per night
  • A tax is imposed by the city: EUR 4.24 per accommodation, per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 28 for adults and EUR 14 for children (approximately)
  • Airport shuttle fee: EUR 75 per room
  • Valet parking fee: EUR 27 per day
  • Pet fee: EUR 50 per pet, per night
  • Rollaway bed fee: EUR 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Metropole Brussels
  • Metropole Hotel Brussels
  • Hotel Metropole Brussels
  • Metropole
  • Metropole Hotel
  • Hotel Metropole Hotel
  • Hotel Metropole Brussels
  • Hotel Metropole Hotel Brussels

You should know

  • Hotel Metropole offers transfers from the airport and train station (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

  • The property is a member of Preferred Hotels & Resorts.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.